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Software update 2.18.18 Sept 28 2021

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  • J Offline
    j.dominguez @Egika
    last edited by 2 Oct 2021, 10:40

    @egika Thanks!!! 👍

    Suunto T3d
    Suunto GPS Track POD
    Suunto T6c
    Suunto Ambit2
    Suunto 9

    1 Reply Last reply Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by 2 Oct 2021, 10:45

      Hi all. We have discussed this quite a couple of times and after each update the same question rises: battery life.

      Due to the update procedure that wipes the battery calibration , you might think that battery lasts less in daily mode.

      Just let the watch drain the battery and charge it full.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      F 1 Reply Last reply 2 Oct 2021, 15:41 Reply Quote 3
      • S Offline
        skydancer
        last edited by 2 Oct 2021, 11:04

        Just updated S9 to 2.18.20. Unfortunately the update process reported errors and eventually reset the watch to factory defaults so I had to set it up from scratch. Is this expected? It did not happen with any of the previous updates.

        I D S T 4 Replies Last reply 2 Oct 2021, 11:06 Reply Quote 0
        • I Offline
          isazi Moderator @skydancer
          last edited by 2 Oct 2021, 11:06

          @skydancer no it is not expected and should not happen.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          S 1 Reply Last reply 2 Oct 2021, 11:11 Reply Quote 0
          • S Offline
            skydancer @isazi
            last edited by 2 Oct 2021, 11:11

            @isazi Some users from Polish Suunto community reported this. I sent the logs to Suunto using the app, maybe they will be somehow useful to you.

            1 Reply Last reply Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @skydancer
              last edited by 2 Oct 2021, 12:34

              @skydancer please send logs via suuntolink and give me the I’d. Also ask the other users.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 0
              • S Offline
                sealion.hr Bronze Member @skydancer
                last edited by sealion.hr 10 Feb 2021, 13:15 2 Oct 2021, 13:14

                @skydancer it happened to me as well. After 2nd unsuccessful Reset, I detached the watch and restarted it by pressing the upper button for 12s. Finally watch restarted with the latest software version 2.18.20.
                However, watch unexpectedly switches on HR lights (without blinking, screen in watch mode). It happened to me 2 times already today. I solved it by moving to HR measurement and back

                S9b titanium - latest FW
                Realme X2 - Android 11.0
                Suunto App latest beta
                Footpod: Stryd v4
                HR: Scosche Rhythm 24

                1 Reply Last reply Reply Quote 0
                • T Offline
                  TonyG Silver Members @skydancer
                  last edited by 2 Oct 2021, 13:55

                  @skydancer I had the same reset experience with my S9B for 2.18.18 as did another user, lost all my custom sports, fortunately it installed the hotfix 20.18.20 without restarting.

                  S 1 Reply Last reply 2 Oct 2021, 21:58 Reply Quote 0
                  • F Offline
                    freeheeler @Dimitrios Kanellopoulos
                    last edited by 2 Oct 2021, 15:41

                    @dimitrios-kanellopoulos
                    maybe the battery “cache” wipe can not be avoided… but sometimes this drain until completely empty needs to be planned…
                    luxury issue 😉

                    living sideways

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      sealion.hr Bronze Member
                      last edited by 2 Oct 2021, 15:55

                      After update to 2.18.20 my watch randomly switches on HR leds (constant light) and then switches them off after while.
                      I would like to revert back to 2.18.18. Could somebody provide me with the software?

                      S9b titanium - latest FW
                      Realme X2 - Android 11.0
                      Suunto App latest beta
                      Footpod: Stryd v4
                      HR: Scosche Rhythm 24

                      S 1 Reply Last reply 2 Oct 2021, 16:19 Reply Quote 0
                      • S Offline
                        surfboomerang @sealion.hr
                        last edited by 2 Oct 2021, 16:19

                        @sealion-hr https://forum.suunto.com/topic/6836/firmware-collection

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

                        S 1 Reply Last reply 2 Oct 2021, 16:31 Reply Quote 0
                        • S Offline
                          sealion.hr Bronze Member @surfboomerang
                          last edited by 2 Oct 2021, 16:31

                          @surfboomerang Thanx. Due to watch reset during sw update, my daily HR was turned on what causes such behaviour by design. I turned it off so the issue is solved.

                          S9b titanium - latest FW
                          Realme X2 - Android 11.0
                          Suunto App latest beta
                          Footpod: Stryd v4
                          HR: Scosche Rhythm 24

                          1 Reply Last reply Reply Quote 0
                          • T Offline
                            Tomas5
                            last edited by 2 Oct 2021, 17:05

                            Great update, i am very excited about white watch faces. I am very happy that media control can be disabled so it doesn’t pop up when not needed. Any chance for replies from iOS devices in future?

                            Just miss toggle mode for backlight. I really hoped suunto will bring back this option since it removed with last update and there was some feedback to bring it back.

                            T 1 Reply Last reply 2 Oct 2021, 17:21 Reply Quote 0
                            • T Offline
                              TheGuyFromTheSummit Silver Members @Tomas5
                              last edited by 2 Oct 2021, 17:21

                              @tomas5 I think iOS reply support won’t come. It is something with Apples policies.
                              Even Garmin doesn’t support fast reply with iOS

                              1 Reply Last reply Reply Quote 2
                              • T Offline
                                Tomas5
                                last edited by 2 Oct 2021, 18:25

                                Some inspiration how proper backlight settings can looks like. https://youtu.be/4V93hjP2eYk
                                Gesture (rise to wake) on/off/after sunset
                                Buttons on/off/after sunset
                                Alerts-notifications on/off/after sunset
                                And regardless of settings possibility to enable backlight with upper left button.

                                1 Reply Last reply Reply Quote 4
                                • S Offline
                                  Shrek3k @TonyG
                                  last edited by 2 Oct 2021, 21:58

                                  @tonyg said in Software update 2.18.18 Sept 28 2021:

                                  @skydancer I had the same reset experience with my S9B for 2.18.18 as did another user, lost all my custom sports, fortunately it installed the hotfix 20.18.20 without restarting.

                                  I had the same experience with my Suunto 9 with the 2.18.20. The *.20 Update forced a hard reset, deleted all custom sports, and additionalky now I somehow have a permanent background illumination of the watch, even a softreset did not work. So I activated energy saving, without any light. Far from perfect, but at least the battery might last longer. All in all it seems to be a nice update - and the Burner-option is the first Suunto Plus I have used. The permanent lighting is annoying.

                                  using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                  OS - Android 15/Pixel Pro 7

                                  Ł 1 Reply Last reply 3 Oct 2021, 06:04 Reply Quote 0
                                  • Ł Offline
                                    Łukasz Szmigiel @Shrek3k
                                    last edited by 3 Oct 2021, 06:04

                                    @shrek3k did you check if you have standby light permanently on?

                                    S9PP 2.40.44

                                    S 1 Reply Last reply 3 Oct 2021, 19:29 Reply Quote 0
                                    • Z Offline
                                      zadow @isazi
                                      last edited by zadow 10 Mar 2021, 08:52 3 Oct 2021, 08:52

                                      @isazi so I did the update to latest firmware. It failed. All my data was deleted. All my custom sport modes, all settings… again… this is so frustrating… 😢

                                      Suunto S9 Baro Titanium, Ironman l.e.
                                      Suunto Smart Sensor
                                      Wahoo Tickr FIT
                                      Hammerhead Karoo 2

                                      Swim Ride Run Rest Repeat

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        Shrek3k @Łukasz Szmigiel
                                        last edited by 3 Oct 2021, 19:29

                                        @łukasz-szmigiel said in Software update 2.18.18 Sept 28 2021:

                                        @shrek3k did you check if you have standby light permanently on?

                                        Thanks! Obviously reactivated during the update and I did not notice it 🙈 … this problem is solved.

                                        using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                        OS - Android 15/Pixel Pro 7

                                        1 Reply Last reply Reply Quote 1
                                        • D Offline
                                          Durri
                                          last edited by 4 Oct 2021, 05:09

                                          Hi, should I upgrade to 2.18.20 or will there be another replacement for this version? I read that some update does a watch reset.

                                          Suunto Race Titanium, Suunto 9 Baro Titanium, Polar V800, Vostok Anchar Europe Titanium, Hoka One One, Focus Atlas 6.8, Rose Pro SL, Giant Roam 2

                                          M D 2 Replies Last reply 4 Oct 2021, 05:33 Reply Quote 0
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