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Software update 2.18.18 Sept 28 2021

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  • S Offline
    skydancer @isazi
    last edited by 2 Oct 2021, 11:11

    @isazi Some users from Polish Suunto community reported this. I sent the logs to Suunto using the app, maybe they will be somehow useful to you.

    1 Reply Last reply Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @skydancer
      last edited by 2 Oct 2021, 12:34

      @skydancer please send logs via suuntolink and give me the I’d. Also ask the other users.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 0
      • S Offline
        sealion.hr Bronze Member @skydancer
        last edited by sealion.hr 10 Feb 2021, 13:15 2 Oct 2021, 13:14

        @skydancer it happened to me as well. After 2nd unsuccessful Reset, I detached the watch and restarted it by pressing the upper button for 12s. Finally watch restarted with the latest software version 2.18.20.
        However, watch unexpectedly switches on HR lights (without blinking, screen in watch mode). It happened to me 2 times already today. I solved it by moving to HR measurement and back

        S9b titanium - latest FW
        Realme X2 - Android 11.0
        Suunto App latest beta
        Footpod: Stryd v4
        HR: Scosche Rhythm 24

        1 Reply Last reply Reply Quote 0
        • T Offline
          TonyG Silver Members @skydancer
          last edited by 2 Oct 2021, 13:55

          @skydancer I had the same reset experience with my S9B for 2.18.18 as did another user, lost all my custom sports, fortunately it installed the hotfix 20.18.20 without restarting.

          S 1 Reply Last reply 2 Oct 2021, 21:58 Reply Quote 0
          • F Offline
            freeheeler @Dimitrios Kanellopoulos
            last edited by 2 Oct 2021, 15:41

            @dimitrios-kanellopoulos
            maybe the battery “cache” wipe can not be avoided… but sometimes this drain until completely empty needs to be planned…
            luxury issue 😉

            living sideways

            1 Reply Last reply Reply Quote 0
            • S Offline
              sealion.hr Bronze Member
              last edited by 2 Oct 2021, 15:55

              After update to 2.18.20 my watch randomly switches on HR leds (constant light) and then switches them off after while.
              I would like to revert back to 2.18.18. Could somebody provide me with the software?

              S9b titanium - latest FW
              Realme X2 - Android 11.0
              Suunto App latest beta
              Footpod: Stryd v4
              HR: Scosche Rhythm 24

              S 1 Reply Last reply 2 Oct 2021, 16:19 Reply Quote 0
              • S Offline
                surfboomerang @sealion.hr
                last edited by 2 Oct 2021, 16:19

                @sealion-hr https://forum.suunto.com/topic/6836/firmware-collection

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                S 1 Reply Last reply 2 Oct 2021, 16:31 Reply Quote 0
                • S Offline
                  sealion.hr Bronze Member @surfboomerang
                  last edited by 2 Oct 2021, 16:31

                  @surfboomerang Thanx. Due to watch reset during sw update, my daily HR was turned on what causes such behaviour by design. I turned it off so the issue is solved.

                  S9b titanium - latest FW
                  Realme X2 - Android 11.0
                  Suunto App latest beta
                  Footpod: Stryd v4
                  HR: Scosche Rhythm 24

                  1 Reply Last reply Reply Quote 0
                  • T Offline
                    Tomas5
                    last edited by 2 Oct 2021, 17:05

                    Great update, i am very excited about white watch faces. I am very happy that media control can be disabled so it doesn’t pop up when not needed. Any chance for replies from iOS devices in future?

                    Just miss toggle mode for backlight. I really hoped suunto will bring back this option since it removed with last update and there was some feedback to bring it back.

                    T 1 Reply Last reply 2 Oct 2021, 17:21 Reply Quote 0
                    • T Offline
                      TheGuyFromTheSummit Silver Members @Tomas5
                      last edited by 2 Oct 2021, 17:21

                      @tomas5 I think iOS reply support won’t come. It is something with Apples policies.
                      Even Garmin doesn’t support fast reply with iOS

                      1 Reply Last reply Reply Quote 2
                      • T Offline
                        Tomas5
                        last edited by 2 Oct 2021, 18:25

                        Some inspiration how proper backlight settings can looks like. https://youtu.be/4V93hjP2eYk
                        Gesture (rise to wake) on/off/after sunset
                        Buttons on/off/after sunset
                        Alerts-notifications on/off/after sunset
                        And regardless of settings possibility to enable backlight with upper left button.

                        1 Reply Last reply Reply Quote 4
                        • S Offline
                          Shrek3k @TonyG
                          last edited by 2 Oct 2021, 21:58

                          @tonyg said in Software update 2.18.18 Sept 28 2021:

                          @skydancer I had the same reset experience with my S9B for 2.18.18 as did another user, lost all my custom sports, fortunately it installed the hotfix 20.18.20 without restarting.

                          I had the same experience with my Suunto 9 with the 2.18.20. The *.20 Update forced a hard reset, deleted all custom sports, and additionalky now I somehow have a permanent background illumination of the watch, even a softreset did not work. So I activated energy saving, without any light. Far from perfect, but at least the battery might last longer. All in all it seems to be a nice update - and the Burner-option is the first Suunto Plus I have used. The permanent lighting is annoying.

                          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                          OS - Android 15/Pixel Pro 7

                          Ł 1 Reply Last reply 3 Oct 2021, 06:04 Reply Quote 0
                          • Ł Offline
                            Łukasz Szmigiel @Shrek3k
                            last edited by 3 Oct 2021, 06:04

                            @shrek3k did you check if you have standby light permanently on?

                            S9PP 2.40.44

                            S 1 Reply Last reply 3 Oct 2021, 19:29 Reply Quote 0
                            • Z Offline
                              zadow @isazi
                              last edited by zadow 10 Mar 2021, 08:52 3 Oct 2021, 08:52

                              @isazi so I did the update to latest firmware. It failed. All my data was deleted. All my custom sport modes, all settings… again… this is so frustrating… 😢

                              Suunto S9 Baro Titanium, Ironman l.e.
                              Suunto Smart Sensor
                              Wahoo Tickr FIT
                              Hammerhead Karoo 2

                              Swim Ride Run Rest Repeat

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                              • S Offline
                                Shrek3k @Łukasz Szmigiel
                                last edited by 3 Oct 2021, 19:29

                                @łukasz-szmigiel said in Software update 2.18.18 Sept 28 2021:

                                @shrek3k did you check if you have standby light permanently on?

                                Thanks! Obviously reactivated during the update and I did not notice it 🙈 … this problem is solved.

                                using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                OS - Android 15/Pixel Pro 7

                                1 Reply Last reply Reply Quote 1
                                • D Offline
                                  Durri
                                  last edited by 4 Oct 2021, 05:09

                                  Hi, should I upgrade to 2.18.20 or will there be another replacement for this version? I read that some update does a watch reset.

                                  Suunto Race Titanium, Suunto 9 Baro Titanium, Polar V800, Vostok Anchar Europe Titanium, Hoka One One, Focus Atlas 6.8, Rose Pro SL, Giant Roam 2

                                  M D 2 Replies Last reply 4 Oct 2021, 05:33 Reply Quote 0
                                  • M Offline
                                    MiniForklift Platinum Member @Durri
                                    last edited by 4 Oct 2021, 05:33

                                    @durri I did the initial update with no real issues (apart from an additional screen appearing in one of my custom workouts which I was able to remove through the SA). Then I got the notification that there was a second update for bug fixes; when I synced my S9B to my laptop I got a big red alert telling me that my watch would be reset and all data would be erased. Luckily I got the option to accept rather than the update just automatically starting else I would have been pretty annoyed to lose everything

                                    I unplugged the watch, closed SuuntoLink and then restarted it before plugging the watch back in. This time the update went fine and I didn’t get an “all data will be erased” message 👍

                                    SV Titanium Solar Forest

                                    D 1 Reply Last reply 4 Oct 2021, 05:45 Reply Quote 1
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @MiniForklift
                                      last edited by 4 Oct 2021, 05:45

                                      @miniforklift perhaps too late but could you send logs. ?

                                      The same applies for other people that had the same.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      M 1 Reply Last reply 4 Oct 2021, 06:08 Reply Quote 1
                                      • M Offline
                                        MiniForklift Platinum Member @Dimitrios Kanellopoulos
                                        last edited by 4 Oct 2021, 06:08

                                        @dimitrios-kanellopoulos I’ve never sent logs before but I just sent them through SuuntoLink and it says that they have gone. Log ID number is 3635737897018281

                                        SV Titanium Solar Forest

                                        1 Reply Last reply Reply Quote 0
                                        • P Offline
                                          Pavlas
                                          last edited by Pavlas 10 Apr 2021, 06:44 4 Oct 2021, 06:43

                                          Hi, my S9B doesn’t show the temperature and does not recording it in Openwater swimming, after the last update.
                                          In other sports modes it works properly.
                                          Is there something different?

                                          🔺Vertical All Black

                                          ex:
                                          Ambit2 Black
                                          Ambit3 Peak Sapphire
                                          Spartan Ultra Stealth Titanium
                                          S9B All Black
                                          Ocean All Black (for testing only)
                                          >>> YouTube Channel <<<

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