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Software update 2.18.18 Sept 28 2021

Scheduled Pinned Locked Moved Watches
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  • S Offline
    sealion.hr Bronze Member @skydancer
    last edited by sealion.hr 10 Feb 2021, 13:15 2 Oct 2021, 13:14

    @skydancer it happened to me as well. After 2nd unsuccessful Reset, I detached the watch and restarted it by pressing the upper button for 12s. Finally watch restarted with the latest software version 2.18.20.
    However, watch unexpectedly switches on HR lights (without blinking, screen in watch mode). It happened to me 2 times already today. I solved it by moving to HR measurement and back

    S9b titanium - latest FW
    Realme X2 - Android 11.0
    Suunto App latest beta
    Footpod: Stryd v4
    HR: Scosche Rhythm 24

    1 Reply Last reply Reply Quote 0
    • T Offline
      TonyG Silver Members @skydancer
      last edited by 2 Oct 2021, 13:55

      @skydancer I had the same reset experience with my S9B for 2.18.18 as did another user, lost all my custom sports, fortunately it installed the hotfix 20.18.20 without restarting.

      S 1 Reply Last reply 2 Oct 2021, 21:58 Reply Quote 0
      • F Offline
        freeheeler @Dimitrios Kanellopoulos
        last edited by 2 Oct 2021, 15:41

        @dimitrios-kanellopoulos
        maybe the battery “cache” wipe can not be avoided… but sometimes this drain until completely empty needs to be planned…
        luxury issue 😉

        living sideways

        1 Reply Last reply Reply Quote 0
        • S Offline
          sealion.hr Bronze Member
          last edited by 2 Oct 2021, 15:55

          After update to 2.18.20 my watch randomly switches on HR leds (constant light) and then switches them off after while.
          I would like to revert back to 2.18.18. Could somebody provide me with the software?

          S9b titanium - latest FW
          Realme X2 - Android 11.0
          Suunto App latest beta
          Footpod: Stryd v4
          HR: Scosche Rhythm 24

          S 1 Reply Last reply 2 Oct 2021, 16:19 Reply Quote 0
          • S Offline
            surfboomerang @sealion.hr
            last edited by 2 Oct 2021, 16:19

            @sealion-hr https://forum.suunto.com/topic/6836/firmware-collection

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            S 1 Reply Last reply 2 Oct 2021, 16:31 Reply Quote 0
            • S Offline
              sealion.hr Bronze Member @surfboomerang
              last edited by 2 Oct 2021, 16:31

              @surfboomerang Thanx. Due to watch reset during sw update, my daily HR was turned on what causes such behaviour by design. I turned it off so the issue is solved.

              S9b titanium - latest FW
              Realme X2 - Android 11.0
              Suunto App latest beta
              Footpod: Stryd v4
              HR: Scosche Rhythm 24

              1 Reply Last reply Reply Quote 0
              • T Offline
                Tomas5
                last edited by 2 Oct 2021, 17:05

                Great update, i am very excited about white watch faces. I am very happy that media control can be disabled so it doesn’t pop up when not needed. Any chance for replies from iOS devices in future?

                Just miss toggle mode for backlight. I really hoped suunto will bring back this option since it removed with last update and there was some feedback to bring it back.

                T 1 Reply Last reply 2 Oct 2021, 17:21 Reply Quote 0
                • T Offline
                  TheGuyFromTheSummit Silver Members @Tomas5
                  last edited by 2 Oct 2021, 17:21

                  @tomas5 I think iOS reply support won’t come. It is something with Apples policies.
                  Even Garmin doesn’t support fast reply with iOS

                  1 Reply Last reply Reply Quote 2
                  • T Offline
                    Tomas5
                    last edited by 2 Oct 2021, 18:25

                    Some inspiration how proper backlight settings can looks like. https://youtu.be/4V93hjP2eYk
                    Gesture (rise to wake) on/off/after sunset
                    Buttons on/off/after sunset
                    Alerts-notifications on/off/after sunset
                    And regardless of settings possibility to enable backlight with upper left button.

                    1 Reply Last reply Reply Quote 4
                    • S Offline
                      Shrek3k @TonyG
                      last edited by 2 Oct 2021, 21:58

                      @tonyg said in Software update 2.18.18 Sept 28 2021:

                      @skydancer I had the same reset experience with my S9B for 2.18.18 as did another user, lost all my custom sports, fortunately it installed the hotfix 20.18.20 without restarting.

                      I had the same experience with my Suunto 9 with the 2.18.20. The *.20 Update forced a hard reset, deleted all custom sports, and additionalky now I somehow have a permanent background illumination of the watch, even a softreset did not work. So I activated energy saving, without any light. Far from perfect, but at least the battery might last longer. All in all it seems to be a nice update - and the Burner-option is the first Suunto Plus I have used. The permanent lighting is annoying.

                      using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                      OS - Android 15/Pixel Pro 7

                      Ł 1 Reply Last reply 3 Oct 2021, 06:04 Reply Quote 0
                      • Ł Offline
                        Łukasz Szmigiel @Shrek3k
                        last edited by 3 Oct 2021, 06:04

                        @shrek3k did you check if you have standby light permanently on?

                        S9PP 2.40.44

                        S 1 Reply Last reply 3 Oct 2021, 19:29 Reply Quote 0
                        • Z Offline
                          zadow @isazi
                          last edited by zadow 10 Mar 2021, 08:52 3 Oct 2021, 08:52

                          @isazi so I did the update to latest firmware. It failed. All my data was deleted. All my custom sport modes, all settings… again… this is so frustrating… 😢

                          Suunto S9 Baro Titanium, Ironman l.e.
                          Suunto Smart Sensor
                          Wahoo Tickr FIT
                          Hammerhead Karoo 2

                          Swim Ride Run Rest Repeat

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            Shrek3k @Łukasz Szmigiel
                            last edited by 3 Oct 2021, 19:29

                            @łukasz-szmigiel said in Software update 2.18.18 Sept 28 2021:

                            @shrek3k did you check if you have standby light permanently on?

                            Thanks! Obviously reactivated during the update and I did not notice it 🙈 … this problem is solved.

                            using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                            OS - Android 15/Pixel Pro 7

                            1 Reply Last reply Reply Quote 1
                            • D Offline
                              Durri
                              last edited by 4 Oct 2021, 05:09

                              Hi, should I upgrade to 2.18.20 or will there be another replacement for this version? I read that some update does a watch reset.

                              Suunto Race Titanium, Suunto 9 Baro Titanium, Polar V800, Vostok Anchar Europe Titanium, Hoka One One, Focus Atlas 6.8, Rose Pro SL, Giant Roam 2

                              M D 2 Replies Last reply 4 Oct 2021, 05:33 Reply Quote 0
                              • M Offline
                                MiniForklift Platinum Member @Durri
                                last edited by 4 Oct 2021, 05:33

                                @durri I did the initial update with no real issues (apart from an additional screen appearing in one of my custom workouts which I was able to remove through the SA). Then I got the notification that there was a second update for bug fixes; when I synced my S9B to my laptop I got a big red alert telling me that my watch would be reset and all data would be erased. Luckily I got the option to accept rather than the update just automatically starting else I would have been pretty annoyed to lose everything

                                I unplugged the watch, closed SuuntoLink and then restarted it before plugging the watch back in. This time the update went fine and I didn’t get an “all data will be erased” message 👍

                                SV Titanium Solar Forest

                                D 1 Reply Last reply 4 Oct 2021, 05:45 Reply Quote 1
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @MiniForklift
                                  last edited by 4 Oct 2021, 05:45

                                  @miniforklift perhaps too late but could you send logs. ?

                                  The same applies for other people that had the same.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  M 1 Reply Last reply 4 Oct 2021, 06:08 Reply Quote 1
                                  • M Offline
                                    MiniForklift Platinum Member @Dimitrios Kanellopoulos
                                    last edited by 4 Oct 2021, 06:08

                                    @dimitrios-kanellopoulos I’ve never sent logs before but I just sent them through SuuntoLink and it says that they have gone. Log ID number is 3635737897018281

                                    SV Titanium Solar Forest

                                    1 Reply Last reply Reply Quote 0
                                    • P Offline
                                      Pavlas
                                      last edited by Pavlas 10 Apr 2021, 06:44 4 Oct 2021, 06:43

                                      Hi, my S9B doesn’t show the temperature and does not recording it in Openwater swimming, after the last update.
                                      In other sports modes it works properly.
                                      Is there something different?

                                      🔺Vertical All Black

                                      ex:
                                      Ambit2 Black
                                      Ambit3 Peak Sapphire
                                      Spartan Ultra Stealth Titanium
                                      S9B All Black
                                      Ocean All Black (for testing only)
                                      >>> YouTube Channel <<<

                                      1 Reply Last reply Reply Quote 1
                                      • D Offline
                                        Durri @Durri
                                        last edited by 4 Oct 2021, 12:58

                                        @durri Updated today 2.18.20, no problem with resetting the watch. Everything went as it should👍

                                        Suunto Race Titanium, Suunto 9 Baro Titanium, Polar V800, Vostok Anchar Europe Titanium, Hoka One One, Focus Atlas 6.8, Rose Pro SL, Giant Roam 2

                                        1 Reply Last reply Reply Quote -1
                                        • C Offline
                                          Chronbu
                                          last edited by 4 Oct 2021, 14:43

                                          Hi, is there any firwmare update (2.18.20) for S9P, or only for S9 and S9B ?
                                          My Suunto App does seem to show an update since 2.18.18.
                                          Thanks.

                                          I 1 Reply Last reply 4 Oct 2021, 14:45 Reply Quote 0
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