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Software update 2.18.18 Sept 28 2021

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  • P Offline
    plopes73
    last edited by 24 Oct 2021, 21:38

    Hello,
    I have a Suunto 9 Peak updated with version 2.18.18 and me too have issues with battery drain after this update. Four things I’ve noticed:

    1. During sleep track (HR on) usually about 7 - 8 hours, before update it drains about 1% - 2% battery, now it drains about 4%-5%
    2. During activity (running) before update it took about 3%-4% each hour, now it’s draining 6%-7% (with the same GPS settings: GPS+Beidou)
    3. During normal day use (HR off, notifications on) before update it drains about 7% in 24h (including sleep tracking) now it about 15% in 24h.
    4. The app synchronization ususally take about 8 to 12 seconds and now it’s taking about 20-30 secs.

    Never activate the media controls, and I’m using the same watchface as before update (S9P original watchface)

    Hope Suunto solves this issue fast.
    A new watch that usually lasts for 10 to 12 days without any problem (including activities) is now draining in less than 6 days.

    Cheers
    Pedro


    S9 Peak 2.18.18
    Vertical
    Android 10
    Suunto App 4.45.5

    F S 2 Replies Last reply 25 Oct 2021, 04:16 Reply Quote 8
    • F Offline
      freeheeler @plopes73
      last edited by 25 Oct 2021, 04:16

      @pedromslopess said in Software update 2.18.18 Sept 28 2021:

      before update it drains about 1% - 2% battery, now it drains about 4%-5%

      @skydancer doesn’t look like planned obsolescence… would be a bit borderline for S9P

      living sideways

      1 Reply Last reply Reply Quote 3
      • P plopes73 referenced this topic on 25 Oct 2021, 13:12
      • S Offline
        safari @plopes73
        last edited by 25 Oct 2021, 15:50

        @pedromslopess Absolutely I agree…
        After all these years they are forcing my mind to switch to garmin. 🙂

        history:
        suunto vertical solar titanium
        suunto 9 baro
        suunto ambit 3
        suunto ambit 2
        Suunto Smart Heart Rate Belt

        suunto App: apple iphone 13

        F ? 2 Replies Last reply 25 Oct 2021, 17:25 Reply Quote 0
        • F Offline
          freeheeler @safari
          last edited by 25 Oct 2021, 17:25

          @safari
          😱
          let us know why and if the snow is fluffier over there

          living sideways

          S 1 Reply Last reply 25 Oct 2021, 20:02 Reply Quote 0
          • I Online
            isazi Moderator
            last edited by isazi 25 Oct 2021, 18:56

            I did not notice anything different on my Peak, as for the S9 the battery drain is been reported and it’ll probably be fixed soon.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            1 Reply Last reply Reply Quote 4
            • M Offline
              MiniForklift Platinum Member
              last edited by 25 Oct 2021, 20:01

              My battery seems fine although I have noticed the last couple of syncs I’ve done have taken a lot longer than usual. Also it appears to finish the sync and then it starts again, sometimes syncing 2 or 3 times before finishing (any syncs that happen after the first one are normally a lot quicker)

              Don’t know if that happens for anybody else?

              SV Titanium Solar Forest

              B 1 Reply Last reply 31 Oct 2021, 08:09 Reply Quote 2
              • S Offline
                safari @freeheeler
                last edited by 25 Oct 2021, 20:02

                @freeheeler Recent updates to the watch bring the watch closer to daily use (phone brand watches) than outdoor use.
                What bothered me the most was the decrease in battery life. and notifications being useless on the screen.
                In addition, the clock should be able to fit more than one information on a screen, as in ambit 3.
                I should be able to see values such as barometer value, altitude, temperature, which are important to me, on the main screen without clicking anywhere.

                "sorry for google translate "

                history:
                suunto vertical solar titanium
                suunto 9 baro
                suunto ambit 3
                suunto ambit 2
                Suunto Smart Heart Rate Belt

                suunto App: apple iphone 13

                1 Reply Last reply Reply Quote 1
                • ? Offline
                  A Former User @safari
                  last edited by 26 Oct 2021, 02:17

                  @safari said in Software update 2.18.18 Sept 28 2021:

                  @pedromslopess Absolutely I agree…
                  After all these years they are forcing my mind to switch to garmin. 🙂

                  Kindly advice to look for “battery drain” and garmin, I believe there is not a single model that doesn’t have it with some updates.

                  I 1 Reply Last reply 26 Oct 2021, 09:30 Reply Quote 4
                  • I Online
                    isazi Moderator @Guest
                    last edited by 26 Oct 2021, 09:30

                    @andré-faria said in Software update 2.18.18 Sept 28 2021:

                    Kindly advice to look for “battery drain” and garmin, I believe there is not a single model that doesn’t have it with some updates.

                    I gave up on first a F5S and then a F5 because of that. My F5S could not record more than 8 hours of GPS activity without emptying the battery (during my tour du Mont Blanc I had to stop and recharge it mid way to arrive at the end of the day with battery left), and the F5 would get from 100 to 0 in a couple of days without recording activities (gladly Amazon allowed me to return it).

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 0
                    • P Offline
                      Pavlas
                      last edited by 26 Oct 2021, 11:11

                      Hmmm, in the morning (8 am), my watch reported a battery level of 10%. Now it’s at 9%. Power saving OFF, HR OFF, notification ON. Looks like the battery drains significantly slower at low levels.

                      🔺Vertical All Black

                      ex:
                      Ambit2 Black
                      Ambit3 Peak Sapphire
                      Spartan Ultra Stealth Titanium
                      S9B All Black
                      Ocean All Black (for testing only)
                      >>> YouTube Channel <<<

                      D 1 Reply Last reply 26 Oct 2021, 12:12 Reply Quote 0
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @Pavlas
                        last edited by 26 Oct 2021, 12:12

                        @pavlas yup and there you know all this is about battery calibration

                        we do have monitoring that alarms us when many devices have battery issues after a SW update.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        H C P P 4 Replies Last reply 26 Oct 2021, 18:19 Reply Quote 0
                        • H Online
                          halajos Bronze Member @Dimitrios Kanellopoulos
                          last edited by 26 Oct 2021, 18:19

                          My S9B’s battery vent from 45% to 37% in one day, sitting on the shelf. It’s on 2.18.20 and had a few partial charging cycles since the update.

                          1 Reply Last reply Reply Quote 5
                          • C Offline
                            cosme.costa @Dimitrios Kanellopoulos
                            last edited by cosme.costa 27 Oct 2021, 08:45

                            @dimitrios-kanellopoulos @Pavlas With the new firmware 2.18.20 and the S9B I think is quite clear that there is an increase in battery consumption in idle mode.

                            The battery meter in the S9B has never been lineal (I doubt any electronic device is completely lineal) but the behaviour over time should be the same for the same device and eventually the battery duration should be quite similar for the same model and same conditions, so we can do comparation here.

                            As I said in a previous post I have never needed a battery calibration after an upgrade to get more or less the same consumption compared to previous firmwares, some times I did need a soft reset. So with the new firmware the first that I did was a soft reset when I saw the increase in battery drain, after this didn’t fix it I did the calibration and the “drain” is still there.

                            In my case, with my configuration and more or less the same GPS load I used to charge the watch every 7 days with a 15/20% of battery remaining and now I charge it every 7 days with a 0/5% of battery remaining.

                            @Dimitrios-Kanellopoulos You have said that the idle consumption is related to the watchface. I haven’t tried to use another watchface because as @Pavlas said in a previous post it didn’t make any difference, now using the originally exclusive S9P and previously the original S9 outdoors watchface. In my opinion, the original outdoors watchface should be as battery demanding as the S9P as the dynamic fields are moon ring, watch time and battery level vs training dots, watch time and battery level.

                            D 1 Reply Last reply 27 Oct 2021, 11:29 Reply Quote 10
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @cosme.costa
                              last edited by Dimitrios Kanellopoulos 27 Oct 2021, 11:29

                              @cosmecosta yes I know of the idle issue you reported. But here I get all other assumptions that I would prefer not to mix.

                              The reason is that if for example the watch (s9B) lasts still 5d as specs (that we see from monitoring) having it idle on the table while it is ack and problematic, will be fixed asap in the next update.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              1 Reply Last reply Reply Quote 4
                              • N Offline
                                northeast_trekker Bronze Member
                                last edited by 27 Oct 2021, 22:19

                                Another crash mid activity while having Suunto+ weather screen on as well as navigating a route from start with waypoints. Seems like its the addition of the media controls screen because before the latest firmware update I would often use S+ and navigate and sometimes be using a route with waypoints while I did it. Was changing from the S+ screen through media controls to map when the crash happened. Wiped out AGPS logs and this time I didn’t start a new activity for the rest of the run because I wanted to send diagnostic logs. when I go to send logs the app says ‘could not send logs’, ‘please try again later’. Pretty frustrating…

                                I N 2 Replies Last reply 28 Oct 2021, 12:54 Reply Quote 1
                                • I Online
                                  isazi Moderator @northeast_trekker
                                  last edited by 28 Oct 2021, 12:54

                                  @northeast_trekker okay, so navigation + S+ + media control. I will check this on Saturday.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  B 1 Reply Last reply 28 Oct 2021, 19:37 Reply Quote 1
                                  • B Offline
                                    Brad_Olwin Moderator @isazi
                                    last edited by 28 Oct 2021, 19:37

                                    @isazi said in Software update 2.18.18 Sept 28 2021:

                                    @northeast_trekker okay, so navigation + S+ + media control. I will check this on Saturday.

                                    I will also test with S9baro. I have tested this with my S9Peak and have no crashes using media, S+ and Navigation.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    1 Reply Last reply Reply Quote 2
                                    • N Offline
                                      northeast_trekker Bronze Member @northeast_trekker
                                      last edited by 28 Oct 2021, 20:26

                                      as a follow up, I was able to send logs to support. there was no id that popped up however when they had successfully sent. I am on iOS app. I also submitted an app contact to support to let them know telling them all the detail that went along with the crash.

                                      1 Reply Last reply Reply Quote 1
                                      • P Offline
                                        plopes73 @Dimitrios Kanellopoulos
                                        last edited by 30 Oct 2021, 08:35

                                        @dimitrios-kanellopoulos you’re correct. I did a battery calibration, and the battery drains get back to old levels ( at least the 1% drain in sleep tracking for 7h sleep)

                                        Next time will calibrate battery before posting 😁
                                        Cheers


                                        S9 Peak 2.18.18
                                        Vertical
                                        Android 10
                                        Suunto App 4.45.5

                                        B 1 Reply Last reply 18 Nov 2021, 22:59 Reply Quote 0
                                        • F Offline
                                          freeheeler
                                          last edited by freeheeler 30 Oct 2021, 17:42

                                          @pedromslopess
                                          …guys, why’s this post worth a down vote?!
                                          I noticed today that my watch drained 25% in 36h with only 2 min gps tracking… no sleeptracking, 24/7 HR activated and neither frequent syncing…
                                          this would be like 6 days battery life… normally I’ve got 5-7 days with around 5h gps tracking…
                                          I said I will not track it down and wait patiently, but today I was very surprised about this scale of drain.
                                          …just in case it would be my battery approaching it’s end of life: please Suunto, get S9P XL ready 😀

                                          living sideways

                                          I 1 Reply Last reply 30 Oct 2021, 18:11 Reply Quote 6
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