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    Software update 2.18.18 Sept 28 2021

    Scheduled Pinned Locked Moved Watches
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    • PavlasP Offline
      Pavlas
      last edited by

      Hmmm, in the morning (8 am), my watch reported a battery level of 10%. Now it’s at 9%. Power saving OFF, HR OFF, notification ON. Looks like the battery drains significantly slower at low levels.

      🔺Vertical All Black

      ex:
      Ambit2 Black
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      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @Pavlas
        last edited by

        @pavlas yup and there you know all this is about battery calibration

        we do have monitoring that alarms us when many devices have battery issues after a SW update.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        H cosme.costaC plopes73P PavlasP 4 Replies Last reply Reply Quote 0
        • H Offline
          halajos Bronze Member @Dimitrios Kanellopoulos
          last edited by

          My S9B’s battery vent from 45% to 37% in one day, sitting on the shelf. It’s on 2.18.20 and had a few partial charging cycles since the update.

          1 Reply Last reply Reply Quote 5
          • cosme.costaC Offline
            cosme.costa @Dimitrios Kanellopoulos
            last edited by cosme.costa

            @dimitrios-kanellopoulos @Pavlas With the new firmware 2.18.20 and the S9B I think is quite clear that there is an increase in battery consumption in idle mode.

            The battery meter in the S9B has never been lineal (I doubt any electronic device is completely lineal) but the behaviour over time should be the same for the same device and eventually the battery duration should be quite similar for the same model and same conditions, so we can do comparation here.

            As I said in a previous post I have never needed a battery calibration after an upgrade to get more or less the same consumption compared to previous firmwares, some times I did need a soft reset. So with the new firmware the first that I did was a soft reset when I saw the increase in battery drain, after this didn’t fix it I did the calibration and the “drain” is still there.

            In my case, with my configuration and more or less the same GPS load I used to charge the watch every 7 days with a 15/20% of battery remaining and now I charge it every 7 days with a 0/5% of battery remaining.

            @Dimitrios-Kanellopoulos You have said that the idle consumption is related to the watchface. I haven’t tried to use another watchface because as @Pavlas said in a previous post it didn’t make any difference, now using the originally exclusive S9P and previously the original S9 outdoors watchface. In my opinion, the original outdoors watchface should be as battery demanding as the S9P as the dynamic fields are moon ring, watch time and battery level vs training dots, watch time and battery level.

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 10
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @cosme.costa
              last edited by Dimitrios Kanellopoulos

              @cosmecosta yes I know of the idle issue you reported. But here I get all other assumptions that I would prefer not to mix.

              The reason is that if for example the watch (s9B) lasts still 5d as specs (that we see from monitoring) having it idle on the table while it is ack and problematic, will be fixed asap in the next update.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 4
              • northeast_trekkerN Offline
                northeast_trekker Bronze Member
                last edited by

                Another crash mid activity while having Suunto+ weather screen on as well as navigating a route from start with waypoints. Seems like its the addition of the media controls screen because before the latest firmware update I would often use S+ and navigate and sometimes be using a route with waypoints while I did it. Was changing from the S+ screen through media controls to map when the crash happened. Wiped out AGPS logs and this time I didn’t start a new activity for the rest of the run because I wanted to send diagnostic logs. when I go to send logs the app says ‘could not send logs’, ‘please try again later’. Pretty frustrating…

                isaziI northeast_trekkerN 2 Replies Last reply Reply Quote 1
                • isaziI Offline
                  isazi Moderator @northeast_trekker
                  last edited by

                  @northeast_trekker okay, so navigation + S+ + media control. I will check this on Saturday.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  Brad_OlwinB 1 Reply Last reply Reply Quote 1
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @isazi
                    last edited by

                    @isazi said in Software update 2.18.18 Sept 28 2021:

                    @northeast_trekker okay, so navigation + S+ + media control. I will check this on Saturday.

                    I will also test with S9baro. I have tested this with my S9Peak and have no crashes using media, S+ and Navigation.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 2
                    • northeast_trekkerN Offline
                      northeast_trekker Bronze Member @northeast_trekker
                      last edited by

                      as a follow up, I was able to send logs to support. there was no id that popped up however when they had successfully sent. I am on iOS app. I also submitted an app contact to support to let them know telling them all the detail that went along with the crash.

                      1 Reply Last reply Reply Quote 1
                      • plopes73P Offline
                        plopes73 @Dimitrios Kanellopoulos
                        last edited by

                        @dimitrios-kanellopoulos you’re correct. I did a battery calibration, and the battery drains get back to old levels ( at least the 1% drain in sleep tracking for 7h sleep)

                        Next time will calibrate battery before posting 😁
                        Cheers


                        S9 Peak 2.18.18
                        Vertical
                        Android 10
                        Suunto App 4.45.5

                        B 1 Reply Last reply Reply Quote 0
                        • freeheelerF Offline
                          freeheeler
                          last edited by freeheeler

                          @pedromslopess
                          …guys, why’s this post worth a down vote?!
                          I noticed today that my watch drained 25% in 36h with only 2 min gps tracking… no sleeptracking, 24/7 HR activated and neither frequent syncing…
                          this would be like 6 days battery life… normally I’ve got 5-7 days with around 5h gps tracking…
                          I said I will not track it down and wait patiently, but today I was very surprised about this scale of drain.
                          …just in case it would be my battery approaching it’s end of life: please Suunto, get S9P XL ready 😀

                          living sideways

                          isaziI 1 Reply Last reply Reply Quote 6
                          • isaziI Offline
                            isazi Moderator @freeheeler
                            last edited by

                            @freeheeler I would hope that downvote is just a wrong click.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            D 1 Reply Last reply Reply Quote 4
                            • D Offline
                              dulko79 @isazi
                              last edited by

                              @isazi True, when reading on mobile you can easily miss the appropriate arrow.

                              App: beta
                              Phone: Iphone
                              iOS

                              freeheelerF 1 Reply Last reply Reply Quote 2
                              • freeheelerF Offline
                                freeheeler @dulko79
                                last edited by

                                @dulko79
                                only if you’re fat fingered 😉
                                why is there down voting anyway?
                                if someone disagrees he/she can just ignore the post… and if it’s a spammer, they get thrown out of our nice little team anyhow 😀

                                living sideways

                                D MiniForkliftM 2 Replies Last reply Reply Quote 3
                                • D Offline
                                  dulko79 @freeheeler
                                  last edited by

                                  @freeheeler hahaha I am fat fingered, I press both arrows and quote button at the same time.

                                  App: beta
                                  Phone: Iphone
                                  iOS

                                  1 Reply Last reply Reply Quote 2
                                  • MiniForkliftM Offline
                                    MiniForklift Platinum Member @freeheeler
                                    last edited by

                                    @freeheeler I’m with you. Get rid of the thumbs down button!

                                    SV Titanium Solar Forest

                                    1 Reply Last reply Reply Quote 1
                                    • BinoWorld UKB Offline
                                      BinoWorld UK Bronze Member @MiniForklift
                                      last edited by

                                      @miniforklift it’s happening on my S9 non-Baro!

                                      It’s almost in loop sync

                                      1 Reply Last reply Reply Quote 0
                                      • isaziI Offline
                                        isazi Moderator
                                        last edited by

                                        Hiking for more than 3 hours today with an S9 baro, navigation enabled, S+ weather, media controls enabled. No crash. Need to try with waypoints also, as in the past that was one issue.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        inkognitoI 1 Reply Last reply Reply Quote 0
                                        • inkognitoI Offline
                                          inkognito Platinum Member @isazi
                                          last edited by

                                          @isazi I am using navigation with waypoints together with S+ usually at least twice a week, different routes. I noticed one crash half a year ago and another one ~ one month ago… I was not using media controls. Therefore, I would say that the probability of the crash was less than ~ 1:20. Good luck trying to replicate that 😄

                                          Anyway - one thing might help. During the first crash (one year ago) the navigation went nuts - although I named my waypoints different names, the watch was showing just the waypoint type instead of the name (like in the older firmwares, but I was already using the firmware that was showing the proper names). Once the watch rebooted, the waypoint names were shown properly. So, if there is something strange with the waypoint names, chances of crash might be higher 😄

                                          SV: fingers crossed :D
                                          S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                          Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                          Despite some pretty bad luck, I still love Suunto!

                                          1 Reply Last reply Reply Quote 0
                                          • EzioAuditoreE Offline
                                            EzioAuditore Gold Members
                                            last edited by

                                            Battery drain looks normal on my s9b. Some ‘annoyances’ as stated previously are:

                                            • very apparent lag on my watch when changing watchfaces. Sometimes even takes 2, 3 sec for the outdoor watchface to load (not only when finishing activity but going from HR back).
                                            • another crash in the morning (the watch just showed black screen without reacting to any button - that’s my 4th crash in 6 months)
                                            • zombie notifications not disappearing after 5 days
                                            • on Saturday (after long week at work) hoping to sleep longer the watch decided to buss with ‘training soon do not forget to charge’ at exactly 8:00. I woke up (had it next to my ear apparently) and the sleep shows 8:05. Why is this notification coming when sleeping is active?

                                            Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                            Suunto Wing

                                            1 Reply Last reply Reply Quote 0
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