Activity Numbers in Profile Screen

A Former User

@isazi I have both, activities synced directly with Suunto app and old ones imported from Movescount, all marked as private and my totals are the same on both diary and profile views.

Tomas5

@isazi of course you can use screenshots for report, it is not much a problem, just i don’t understand what this numbers means. Thank you.

Edit: i checked some old moves, some of them are private, some of them are folowers so it is maybe because of that.

pavel.samokha

@tomas5 @isazi doesn’t the question deserve separate thread?

pavel.samokha

@tomas5

iOS or Android?

TonyG

I will add mine aswell as its the same issue, @Dimitrios-Kanellopoulos tried looking into it via IOS team but the coms just went silent when IOS team said nothing was wrong???
If scroll down through the diary screen activities list after reaching say Aug2021 it then jumps to Jan2019, lots of missing activities.
when i requested my data via support under GDPR ~I received the correct 1196 activities (as it was at the time) so they do exist somewhere.

another issue is the missing months of daily data from the charts!!

isazi

@pavel-samokha sure, but it’s Sunday and @Brad_Olwin was faster than me. Should I fill in a report with Suunto or are you already aware of this issue?

pavel.samokha

@isazi Yeah, I had written my message before brad created new thread. No need for report I’ll check the case. Thanks.

@TonyG could you send me your email in messages here?

Tomas5

@pavel-samokha iOS, v. 2.10.0 but i was same with older versions too.

pavel.samokha

@tomas5 could you send me your email to PM as well?

pavel.samokha

@Tomas5 @TonyG
should be fixed for you both.
The error was probably due to MC import, but I can’t say that I 100% sure and do not see a reason to verify now, just flushed the stats

In general profile stats updates are async, may be delayed. If anyone has similar issue when profile stats are substantially differs from stats in your app - you can ping me .

martin

Similar discrepancy here, about a dozen less activities (on more than 700), and 200 less km in profile vs diary…

pavel.samokha

@martin PM me your email

TonyG

@pavel-samokha woohoo…, thank you!! I can confirm the activity numbers finally match-up and the activities now show thanks again.

The daily stats on the other hand haven’t changed and still look like the above attached pictures with months of data missing.

Tomas5

@pavel-samokha thanks for investigation now it is correct(same) in profile and diary