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Cancellare itinerari

Scheduled Pinned Locked Moved Suunto 9 Peak
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  • F Offline
    freeheeler @Gianfry
    last edited by 1 Nov 2022, 17:24

    @Gianfry
    you can also try clear cache and clear storage in SA or re-install SA completely, as @sartoric suggested.
    reset the watch is the last option. But if you do that: create screenshots of your customized sport modes. and remember your HR zones in case you have customized them, too.

    please let us know if clear cache and storage in SA helped. ✊

    living sideways

    G 1 Reply Last reply 2 Nov 2022, 10:23 Reply Quote 0
    • G Offline
      Gianfry @freeheeler
      last edited by Gianfry 11 Feb 2022, 10:24 2 Nov 2022, 10:23

      @freeheeler said in Cancellare itinerari:

      @Gianfry
      you can also try clear cache and clear storage in SA or re-install SA completely, as @sartoric suggested.
      reset the watch is the last option. But if you do that: create screenshots of your customized sport modes. and remember your HR zones in case you have customized them, too.

      please let us know if clear cache and storage in SA helped. ✊

      Here I am, I contacted the assistance and he guided me on how to proceed with the deletion of data and cache, premise, unfortunately it did not help me as they are “Routes” and not “Routes”

      "the first thing you have to do to clear the cache is unpair the clock from the AS> uninstall the AS restart the phone and then reinstall the AS

      on the watch go to settings> connectivity> paired devices> apps> forget or remove connection> restart the watch by pressing the top button for 12 seconds then release it and continue with a new connection

      if he does not want to see the maps as he said, normally with the new synchronization they will not be on the watch,
      but if they are itineraries only with a factory reset it will be able to delete them.

      Settings. Select General and scroll down to Reset Settings. All watch data will be erased during the reset. Start the restore by selecting Restore. "

      I hope that with this post of mine it can be of help. Unfortunately not to me.

      A greeting

      Eccomi, ho contattato l’assistenza e mi ha guidato su come procedere alla cancellazione dei dati e cache, premessa, purtroppo a me non è servito a nulla in quanto trattasi di “Itinerari” e non “Percorsi”

      " la prima cosa che deve fare per eliminare la cache e’ dissociare l’orologio dall ’ AS >disinstallare l’AS riavviare il telefono e poi reinstallare l’AS

      sull’ orologio vai a impostazioni>connettivita’>dispositivi assocciati >app>dimentica o rimmuovi connessione > riavvii l’orologio premendo il pulsante superiore per 12 secondi quindi lo rilasci e prosegua ad una nuova connessione

      se non vuole vedere le mappe come ha detto , normalmente con la nuova sincronizzazione non saranno sull’orologio,
      ma se si tratta di itinerari solo con un ripristino di fabbrica li potrà eliminare.

      Impostazioni. Seleziona Generali e scorri in basso su Resetta impostazioni . Tutti i dati dell’orologio saranno cancellati durante il reset. Avvia il ripristino selezionando Ripristino."

      Spero che con questo mio post possa essere di aiuto. Purtroppo a me no.

      Un saluto

      F ? 2 Replies Last reply 2 Nov 2022, 10:46 Reply Quote 0
      • F Offline
        freeheeler @Gianfry
        last edited by 2 Nov 2022, 10:46

        @Gianfry
        thank you for the update… sorry to hear that only hard reset helps.
        it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

        living sideways

        ? G 3 Replies Last reply 2 Nov 2022, 11:21 Reply Quote 0
        • ? Offline
          A Former User @freeheeler
          last edited by A Former User 11 Mar 2022, 08:42 2 Nov 2022, 11:21

          @freeheeler it would be cool to save the current watch config so as to restore it whenever needed without going through the whole annoying steps…

          F 1 Reply Last reply 2 Nov 2022, 13:54 Reply Quote 1
          • G Offline
            Gianfry @freeheeler
            last edited by 2 Nov 2022, 11:26

            @freeheeler said in Cancellare itinerari:

            @Gianfry
            thank you for the update… sorry to hear that only hard reset helps.
            it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

            A lazy rainy evening ??? in Rome we still have temperatures over 30 degrees, I doubt there will be rainy evenings😁 😁 🏊 🏊 . They should have entered backup mode from SA. Pity

            1 Reply Last reply Reply Quote 0
            • F Offline
              freeheeler @Guest
              last edited by 2 Nov 2022, 13:54

              @_giovanni
              @Gianfry
              I’ve requested this in many surveys.
              I guess it is either more complex than we think or lower priority as it is not a task that we have to do frequently… normal or ideal case is to setup the watch once and then use it 5 years 😍

              living sideways

              1 Reply Last reply Reply Quote 1
              • ? Offline
                A Former User @Gianfry
                last edited by A Former User 20 Nov 2022, 22:50

                @Gianfry hello, same problem here…
                it always worked fine, the only different thing I did was to directly delete on SA the route without disabling it first and while I was doing that the watch was offline… I don’t know if there is an unknown bug in this procedure

                ? 1 Reply Last reply 28 Nov 2022, 09:14 Reply Quote 0
                • ? Offline
                  A Former User @freeheeler
                  last edited by 20 Nov 2022, 23:13

                  @freeheeler said in Cancellare itinerari:

                  it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

                  Ok, tomorrow it’s gonna rain 🙂

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @Guest
                    last edited by A Former User 28 Nov 2022, 09:14

                    @gi0vanni it’s happened again… now I’ve two routes on the watch

                    ? 1 Reply Last reply 6 Dec 2022, 07:10 Reply Quote 0
                    • ? Offline
                      A Former User @Guest
                      last edited by 6 Dec 2022, 07:10

                      Anybody else? I hope Suunto takes care of this

                      1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User @Gianfry
                        last edited by 6 Feb 2023, 08:39

                        @Gianfry unfortunately this problem keeps going on… pretty annoying

                        ? 1 Reply Last reply 9 Feb 2023, 12:49 Reply Quote 0
                        • ? Offline
                          A Former User @Guest
                          last edited by A Former User 2 Oct 2023, 08:08 9 Feb 2023, 12:49

                          @me 🙂
                          I contacted support and explained the issue.
                          It seems that the problem stems from the fact that I delete the route from SA instead of disabling it and then synchronizing it with the watch. They told me if I delete the route from SA it is then not possible to remove it from the watch anymore

                          A bit odd in my opinion because it is perfectly legitimate to delete it… but ok, got it.

                          S 1 Reply Last reply 9 Feb 2023, 13:04 Reply Quote 0
                          • S Offline
                            Spree Bronze Member @Guest
                            last edited by 9 Feb 2023, 13:04

                            @gi0vanni Deleting should definitely be enough. This sounds like a bug rather than a feature to me; I’ll double check what happens if I do the same.

                            I ? 2 Replies Last reply 9 Feb 2023, 13:07 Reply Quote 0
                            • I Offline
                              isazi Moderator @Spree
                              last edited by 9 Feb 2023, 13:07

                              @Spree it will happen the same, unfortunately at the moment you need to first remove from watch, and then delete.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User @Spree
                                last edited by 9 Feb 2023, 13:08

                                @Spree 🤷

                                1 Reply Last reply Reply Quote 0
                                • I Offline
                                  isazi Moderator
                                  last edited by 9 Feb 2023, 16:53

                                  To work it would have to force you to have your watch connected before delete, and do remove from watch and then delete automatically, or have a routine that removes routes front the watch if they are not in the app anymore, similar to what happens with ghost notifications.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  S 1 Reply Last reply 9 Feb 2023, 16:54 Reply Quote 0
                                  • S Offline
                                    Spree Bronze Member @isazi
                                    last edited by 9 Feb 2023, 16:54

                                    @isazi said in Cancellare itinerari:

                                    or have a routine that removes routes front the watch if they are not in the app anymore, similar to what happens with ghost notifications.

                                    Yes, that’s what I would have assumed. Sort of a permanent check/sync for routes. But it might be more complicated than think to implement.

                                    1 Reply Last reply Reply Quote 0
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