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Software update 2.23.20 (All S watches except S9 Peak Pro)

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  • H Online
    helgonet12 @freeheeler
    last edited by 6 Dec 2022, 07:57

    @Dimitrios-Kanellopoulos This is from last Saturday using walk activity. No external heart rate strap. I have tried with strap before with same result. IMG_0863.PNG

    F 1 Reply Last reply 6 Dec 2022, 08:57 Reply Quote 0
    • F Offline
      freeheeler @helgonet12
      last edited by 6 Dec 2022, 08:57

      @helgonet12
      might be also related to the max and rest HR settings. I would double check that
      my resources are realistic after today’s 40mins commute

      living sideways

      H 1 Reply Last reply 6 Dec 2022, 10:28 Reply Quote 0
      • H Online
        helgonet12 @freeheeler
        last edited by helgonet12 12 Jun 2022, 10:45 6 Dec 2022, 10:28

        @freeheeler it could be, I have tried to change them before but with same results. I have not tried with latest firmware though. Max is set to 190 and min to 51. I have also had a s9peak with same result on the before firmware

        F 1 Reply Last reply 6 Dec 2022, 10:38 Reply Quote 0
        • F Offline
          freeheeler @helgonet12
          last edited by 6 Dec 2022, 10:38

          @helgonet12
          rest HR is relevant as I understand. If I recall correctly min HR +10 is the rough rule of thumb for rest HR. maybe adjust it and observe the behavior ✊

          living sideways

          1 Reply Last reply Reply Quote 2
          • T Offline
            Tieutieu Platinum Member @Tieutieu
            last edited by Tieutieu 12 Jul 2022, 16:54 7 Dec 2022, 16:37

            @Tieutieu said in Software update 2.23.20 (All S watches except S9 Peak Pro):

            @freeheeler ok thanks. (have edited my post…was thinking “soft” but wrote "hard) :

            EDIT : soft reset worked, no more issue.

            I have replied a bit too fast : after the soft reset, safe app was ok, but I can’t select climb for now…

            I will try to remove both apps, then make another soft reset, and add the apps again…we’ll see if it solves the issue.
            EDIT : it worked ! 😌

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing
            S9B titanium Ambassador edition, A3P, X6

            K 1 Reply Last reply 8 Jan 2023, 17:47 Reply Quote 0
            • F Offline
              freeheeler @DMytro
              last edited by 7 Dec 2022, 16:58

              @DMytro
              today I’ve received the message 😉
              Screenshot_20221207-175626.png

              living sideways

              D 1 Reply Last reply 7 Dec 2022, 17:58 Reply Quote 1
              • D Offline
                DMytro @freeheeler
                last edited by 7 Dec 2022, 17:58

                @freeheeler nothing yet for me

                1 Reply Last reply Reply Quote 1
                • I Offline
                  Ivan Vasilev Bronze Member
                  last edited by 7 Dec 2022, 19:52

                  Around the world in one hour with S9 Baro 🙂 Today I ran into a funny bug while exercising:

                  s9baro_bug.png

                  I managed to walk halfway around the world in a little less than an hour. Thus, I was narrowly beaten by the international space station, which makes a full orbit in around 90 minutes 🙂
                  A bit more detail - I had a normal exercise up until 8 kilometers, after which I saw the distance field showing empty value (–). Additionally, the lap counter (one lap is 1km) started showing 1km, instead of 9km as it should have. Then, I stopped the exercise to see what is going on. You can see the saved exercise in the screenshot above. I’m using the latest firmware 2.23.20. All other fields (calories, steps, ascent/descent) seem normal.
                  To be honest, I find this funny, rather than annoying 🙂 I have around 1000 exercises on this watch and only 2 or 3 ever got any issues. I’m actually looking forward to buying S9PP

                  F Z 2 Replies Last reply 7 Dec 2022, 20:02 Reply Quote 4
                  • F Offline
                    freeheeler @Ivan Vasilev
                    last edited by freeheeler 12 Jul 2022, 20:03 7 Dec 2022, 20:02

                    @Ivan-Vasilev
                    nice 😉
                    you came further than me last summer! I made it from Switzerland almost to the Atlantic in Frace… straight line, same as yours.
                    Very rare bug. You can adjust your total distance in the activity, maybe restart the watch and I think it’s safe to say that it will not happen any time soon. not guaranteed, but relatively sure about it

                    edit: nice decision, the pro is a very nice piece!

                    living sideways

                    1 Reply Last reply Reply Quote 2
                    • Z Offline
                      zhang965 @Ivan Vasilev
                      last edited by 7 Dec 2022, 21:06

                      @Ivan-Vasilev said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                      Around the world in one hour with S9 Baro 🙂 Today I ran into a funny bug while exercising:

                      s9baro_bug.png

                      I managed to walk halfway around the world in a little less than an hour. Thus, I was narrowly beaten by the international space station, which makes a full orbit in around 90 minutes 🙂
                      A bit more detail - I had a normal exercise up until 8 kilometers, after which I saw the distance field showing empty value (–). Additionally, the lap counter (one lap is 1km) started showing 1km, instead of 9km as it should have. Then, I stopped the exercise to see what is going on. You can see the saved exercise in the screenshot above. I’m using the latest firmware 2.23.20. All other fields (calories, steps, ascent/descent) seem normal.
                      To be honest, I find this funny, rather than annoying 🙂 I have around 1000 exercises on this watch and only 2 or 3 ever got any issues. I’m actually looking forward to buying S9PP

                      You are not alone, I already saw a couple of report on Facebook Suunto group,

                      Winners Wear Winners

                      1 Reply Last reply Reply Quote 1
                      • P Offline
                        Pierre L Bronze Member
                        last edited by 9 Dec 2022, 08:42

                        Hello
                        My watch still doesn’t ask me to update even though I have firware 2.20.30
                        Is this normal, should I keep waiting?
                        Thank you

                        Z 1 Reply Last reply 9 Dec 2022, 09:03 Reply Quote 0
                        • Z Offline
                          zhang965 @Pierre L
                          last edited by 9 Dec 2022, 09:03

                          @Pierre-L said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                          Hello
                          My watch still doesn’t ask me to update even though I have firware 2.20.30
                          Is this normal, should I keep waiting?
                          Thank you

                          go to your Suuntoapp to check and download the firmware, then go to your watch setting ->general->software update
                          Update now

                          Winners Wear Winners

                          P 1 Reply Last reply 9 Dec 2022, 09:49 Reply Quote 0
                          • P Offline
                            Pierre L Bronze Member @zhang965
                            last edited by 9 Dec 2022, 09:49

                            @zhang965
                            Hi How can I download the firmware through the SuuntoApp ? there is no option for that
                            And in the watch there is no menu about software update either.
                            I am la little bit lost here

                            S E Z 3 Replies Last reply 9 Dec 2022, 09:50 Reply Quote 0
                            • S Online
                              surfboomerang @Pierre L
                              last edited by 9 Dec 2022, 09:50

                              @Pierre-L In the watch go to “Settings -> General -> Software update”

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              P 2 Replies Last reply 9 Dec 2022, 09:56 Reply Quote 0
                              • E Offline
                                Egika Platinum Member @Pierre L
                                last edited by Egika 12 Sept 2022, 09:53 9 Dec 2022, 09:52

                                @Pierre-L In app (iOS): watch symbol in top left corner.
                                -> wait for sync to finish -> gear-symbol in top right corner -> watch update

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - TI Canary - Titanium Courtney

                                1 Reply Last reply Reply Quote 0
                                • Z Offline
                                  zhang965 @Pierre L
                                  last edited by zhang965 12 Sept 2022, 09:53 9 Dec 2022, 09:52

                                  @Pierre-L said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                  @zhang965
                                  Hi How can I download the firmware through the SuuntoApp ? there is no option for that
                                  And in the watch there is no menu about software update either.
                                  I am la little bit lost here

                                  RTFM

                                  But I do agree with you the UX logic is horrible both in app and in watch.

                                  Screenshot_2022-12-09-10-51-05-36_b14a9358fd6881e7ef1642d19c4cec95.jpg
                                  Screenshot_2022-12-09-10-50-41-79_b14a9358fd6881e7ef1642d19c4cec95.jpg

                                  Winners Wear Winners

                                  1 Reply Last reply Reply Quote 1
                                  • P Offline
                                    Pierre L Bronze Member @surfboomerang
                                    last edited by 9 Dec 2022, 09:56

                                    @surfboomerang
                                    I did that but I have the version / serial ID / connexion management
                                    And that is all
                                    Nothing about software update
                                    (I am also on IOS)

                                    S 1 Reply Last reply 9 Dec 2022, 09:59 Reply Quote 0
                                    • S Online
                                      surfboomerang @Pierre L
                                      last edited by 9 Dec 2022, 09:59

                                      @Pierre-L Are you in the “Settings -> General -> About” screen accidentally?
                                      Can you post a picture?

                                      Suunto Vertical Titanium Solar
                                      OnePlus Nord 4

                                      P 1 Reply Last reply 9 Dec 2022, 10:05 Reply Quote 0
                                      • P Offline
                                        Pierre L Bronze Member @surfboomerang
                                        last edited by 9 Dec 2022, 09:59

                                        @surfboomerang
                                        Hi so strange in the general menu of my Watch (S9Baro) I have nothing related to Software update
                                        About / date&time / langage / Tonality / screen light / Energy saving / Personnal

                                        And that is all

                                        D Z 2 Replies Last reply 9 Dec 2022, 10:00 Reply Quote 0
                                        • D Offline
                                          DMytro @Pierre L
                                          last edited by 9 Dec 2022, 10:00

                                          @Pierre-L baro does not have updates via suunto app. Connect your watch to pc and update via suunto link.

                                          P 2 Replies Last reply 9 Dec 2022, 10:05 Reply Quote 1
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