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    S9 PEAK PRO - SuuntoPlus Guides not syncing

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    suuntoplussuuntoappiossuunto 9 peak prosync issueissue
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    • michalptM Offline
      michalpt @jthomi
      last edited by

      @jthomi No, none of the guides I tried to import or the workouts I tried to create appears on my watch. Only the chosen SuuntoPlus Apps are listed there. Then there is the “Guides” section headline but nothing below it …

      20221229_195822754_iOS.png

      @Brad_Olwin I tried removing all 15 apps, but again it had no effect.

      jthomiJ 1 Reply Last reply Reply Quote 1
      • jthomiJ Offline
        jthomi @michalpt
        last edited by

        @michalpt This is weird indeed, hope support can help!

        michalptM 1 Reply Last reply Reply Quote 2
        • michalptM Offline
          michalpt @jthomi
          last edited by

          So according to the Suunto IT team, there is a bug in the Suunto App for iOS affecting the guides and structured workouts, and it’ll get resolved with the next update. My watch should be absolutely fine 😌 … fingers crossed.

          zhang965Z 1 Reply Last reply Reply Quote 1
          • zhang965Z Offline
            zhang965 @michalpt
            last edited by

            @michalpt said in S9 PEAK PRO - SuuntoPlus Guides not syncing:

            So according to the Suunto IT team, there is a bug in the Suunto App for iOS affecting the guides and structured workouts, and it’ll get resolved with the next update. My watch should be absolutely fine 😌 … fingers crossed.

            OH, it’s great, but you’d better to ask them WHEN is the next update, it can be next month or 2024.

            Winners Wear Winners

            michalptM 2 Replies Last reply Reply Quote 0
            • michalptM Offline
              michalpt @zhang965
              last edited by

              @zhang965 Well, according to the Suunto App versions history found at Apple AppStore, new updates are released regularly every 1–2 months and the last one was released two weeks ago … so I would expect the next one at the beginning of February. That sounds good enough to me 😉

              Brad_OlwinB 1 Reply Last reply Reply Quote 3
              • Brad_OlwinB Online
                Brad_Olwin Moderator @michalpt
                last edited by

                @michalpt Is the bug only in the App Store version? If so the beta should work and you could switch. Alternatively, if the beta is not working delete it and load the App Store version.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                michalptM 1 Reply Last reply Reply Quote 1
                • michalptM Offline
                  michalpt @Brad_Olwin
                  last edited by michalpt

                  @Brad_Olwin It came to my mind as well … However, since the functionalities in concern—guides and structured workouts—are quite minor and not that substantially important to me right now, I’d rather not risk breaking some other features by switching to the beta version. And the IT team didn’t even mention the availability of the beta version, so it might not even help. Besides, I’ll be quite busy this month because of exams and my thesis, so if the update arrives after that, it’ll be right on time. Nevertheless, thank you for that suggestion.

                  omunozO 1 Reply Last reply Reply Quote 1
                  • omunozO Offline
                    omunoz Silver Members @michalpt
                    last edited by

                    Hi people , today in TestFlight appear the 2.19.2 that have the solution about this topic I think , can check it . Thanks

                    Watch: SV Fw: 2.40.38

                    IPhone 13 (Sim) IOS 18.4.1
                    Android 15.0 with Android Studio
                    macOS Sequoia 15.4.1 M1 & M2
                    Apps IOS: 2.45.0 (19123)
                    Apps Android: 4.107.2 (40107002)

                    1 Reply Last reply Reply Quote 2
                    • michalptM Offline
                      michalpt @zhang965
                      last edited by michalpt

                      @zhang965 The new version 2.19.2 of the Suunto App for iOS was just released at AppStore, and everything works absolutely fine now! Hurrah! 😊

                      zhang965Z 1 Reply Last reply Reply Quote 6
                      • zhang965Z Offline
                        zhang965 @michalpt
                        last edited by

                        @michalpt said in S9 PEAK PRO - SuuntoPlus Guides not syncing:

                        @zhang965 The new version 2.19.2 of the Suunto App for iOS was just released at AppStore, and everything works absolutely fine now! Hurrah! 😊

                        Fahrrad!💪

                        Winners Wear Winners

                        1 Reply Last reply Reply Quote 0
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