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    Hotfix 2.23.24

    Scheduled Pinned Locked Moved Suunto 9
    46 Posts 21 Posters 4.2k Views
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    • Nic PuiaN Offline
      Nic Puia @Guest
      last edited by

      @André-Faria
      What’s so strange is although the fw that works now is really old, I have all the features that latest fw has.

      1 Reply Last reply Reply Quote 0
      • P Offline
        PipDaPip
        last edited by

        I have a 9 Peak and yesterday afternoon all of a sudden I went to start an activity and it wouldn’t pick up GPS, if I started the activing anyways it would power off and go back to the start screen. Eventually it would just go into “restarting from a safe mode”. It did randomly work for a mountain bike ride in the evening but has gone back to the same crash/reboot cycle this morning.

        The interesting part is my gf’s Suunto 5 this morning had the arrow with 4 dots on the screen this morning, plugged it in and restored it and same thing, keeps crashing.

        Thennnnn, went and met up with some friends for a ride (2 with 9 baro, and 2 with 9 peaks) and they all said there watches are doing the same thing. We all updated with 2.23.20 when it rolled out, but very weird that it has happened to all of us in the same 24 hours period. I’ll try the hot fox and see if it fixes anything.

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @PipDaPip
          last edited by

          @PipDaPip I had the same with my peak. Looks like gnss issues. Not watch specific

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

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          • Brad_OlwinB Brad_Olwin referenced this topic on
          • babychaiB Offline
            babychai Silver Members
            last edited by

            When this problem can be fix?

            Last Saturday 27/05/23 I got a hike. I selected the route for my navigation. In the middle of my hike, the route suddenly disappear and re-appear again after 10 to 15 minutes. It happened about 3 times. But the other data/recording such as Elevation, Ascent, Distance, Heart Rate etc still showing on my watch S9P.

            Suunto Vertical Black Ruby (S/S)
            S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
            Suunto 9 Peak All Black
            Suunto Spartan Trainer Wrist HR (Black)

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            • Vladan BabovicV Offline
              Vladan Babovic @Nic Puia
              last edited by

              @Nic-Puia My S9b keeps on crashing all the time. Tried at least 5 times to re-install. This Hotfix should be fixed!

              Nic PuiaN 1 Reply Last reply Reply Quote 0
              • Nic PuiaN Offline
                Nic Puia @Vladan Babovic
                last edited by Nic Puia

                @Vladan-Babovic
                I don’t know if you read my earlier post, I put 2.20.28 after factory reset and that seemed to be stable.
                Last week I decided to give another try to 2.23.24 without factory reset it, just update to 2.20.28 as you would do on computer.
                Really strange, successfully updated, no issues at all. First thing I tried was start an exercise and see if it acquires GPS and it did right away, and I was inside.
                My advice is try to factory reset the watch, install 2.20.28 and then try to update to latest update.
                Either something was changed in 2.23.24 lately or my watch just decided to work. Knock on wood, no issues since I updated it, and I remember I spent the whole day playing with all the fw versions which I ended up with 2.20.28.

                MdzOttM 1 Reply Last reply Reply Quote 0
                • MdzOttM Offline
                  MdzOtt @Nic Puia
                  last edited by

                  @Nic-Puia If you decide to do Factory reset, make notes (or screen shots) of the custom sport modes. That way you won’t need to reinvent what you did so far. Also, after the reset, remember to set up all personal details (max HR, HR zones etc.). Guess how I know?

                  S9 Baro
                  SA on Android
                  Ambit 3 Peak
                  Ambit 2 Sapphire

                  zadowZ 1 Reply Last reply Reply Quote 0
                  • zadowZ Offline
                    zadow @MdzOtt
                    last edited by

                    @MdzOtt this is why I am calling for backup feature for some time now. I also learnt it in hard way 🙂

                    Suunto S9 Baro Titanium, Ironman l.e.
                    Suunto Smart Sensor
                    Wahoo Tickr FIT
                    Hammerhead Karoo 2

                    Swim Ride Run Rest Repeat

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                    • surfboomerangS Offline
                      surfboomerang
                      last edited by

                      Maybe I missed it but is the excessive battery drain with S+ apps resolved in this hotfix?

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      isaziI 1 Reply Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @surfboomerang
                        last edited by

                        @surfboomerang this hotfix was for the S9/S9B crashes 🙂

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        surfboomerangS 1 Reply Last reply Reply Quote 0
                        • surfboomerangS Offline
                          surfboomerang @isazi
                          last edited by

                          @isazi oops…wrong thread.
                          Was meant for the SV hotfix thread

                          Suunto Vertical Titanium Solar
                          OnePlus Nord 4

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