• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Faulty Recording

Scheduled Pinned Locked Moved Suunto 9 Peak
39 Posts 12 Posters 2.5k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • F Offline
    freeheeler @HurricaneWeasel
    last edited by 3 May 2023, 15:20

    @HurricaneWeasel
    did you also send logs?
    resetting could help, but before that: please send logs as it will be the basis for developers to look into and search for potential bugs

    living sideways

    H 1 Reply Last reply 3 May 2023, 15:22 Reply Quote 1
    • H Offline
      HurricaneWeasel @sartoric
      last edited by 3 May 2023, 15:21

      @sartoric Hard Reset.

      1 Reply Last reply Reply Quote 0
      • H Offline
        HurricaneWeasel @freeheeler
        last edited by 3 May 2023, 15:22

        @freeheeler I did send the logs. ๐Ÿ‘

        1 Reply Last reply Reply Quote 1
        • M Offline
          Mff73 @HurricaneWeasel
          last edited by 3 May 2023, 17:01

          @HurricaneWeasel
          Is it your todayโ€™s run?
          Screenshot_20230503_185907_Suunto.jpg

          If yes, In Suunto App, I can see 5km.
          You are showing sports tracker screen.

          Could you share exact link of this activity to be sure?

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          H 1 Reply Last reply 3 May 2023, 17:18 Reply Quote 1
          • H Offline
            HurricaneWeasel @Mff73
            last edited by HurricaneWeasel 5 Mar 2023, 17:21 3 May 2023, 17:18

            @Mff73 Yes, I manually edited it. https://www.sports-tracker.com/workout/hurricaneweasel/645270ac07328e75add792fd

            Thank you for looking!

            M 1 Reply Last reply 3 May 2023, 17:26 Reply Quote 0
            • M Offline
              Mff73 @HurricaneWeasel
              last edited by 3 May 2023, 17:26

              @HurricaneWeasel
              Oups, I didnโ€™t think about manual edit ๐Ÿ˜‘
              Sorry, no idea what may happened.

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              F 1 Reply Last reply 3 May 2023, 17:29 Reply Quote 1
              • F Offline
                freeheeler @Mff73
                last edited by 3 May 2023, 17:29

                @Mff73
                @HurricaneWeasel
                I hazard a guess: my watch (S9B) did a similar thing once (last summer, never since). it crashed half way and recorded some, but not all data.
                could be a one time issue and like in my case never happen again.
                but you said it happened half a year ago already, itโ€™s not so often that it could be tracked and analyzed seriously, but annoying anyway.

                living sideways

                H 1 Reply Last reply 3 May 2023, 17:40 Reply Quote 1
                • H Offline
                  HurricaneWeasel @freeheeler
                  last edited by 3 May 2023, 17:40

                  @freeheeler Seems, I got a Monday Model. I have this watch for 9 Month. I had to factory reset it twice because it would crash while saving workouts. The recording of only a few meters of a workout happened twice this year.
                  The watch is awesome (battery time is superb), but reliability needs improvement.

                  I 1 Reply Last reply 3 May 2023, 19:08 Reply Quote 1
                  • I Offline
                    isazi Moderator @HurricaneWeasel
                    last edited by 3 May 2023, 19:08

                    @HurricaneWeasel did you have to stop the activity, or found the watch already on the watch face?

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 1
                    • E Offline
                      Egika Platinum Member
                      last edited by 4 May 2023, 05:55

                      Another idea: have you checked you are using the latest firmware? Recently there has been a bug fix version.

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      F H 2 Replies Last reply 4 May 2023, 06:05 Reply Quote 1
                      • F Offline
                        freeheeler @Egika
                        last edited by freeheeler 5 Apr 2023, 06:06 4 May 2023, 06:05

                        @Egika
                        I think latest for the peak is 2.23.20, isnโ€™t it?
                        2.23.24 is for baro only (?)

                        living sideways

                        1 Reply Last reply Reply Quote 2
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @HurricaneWeasel
                          last edited by 4 May 2023, 06:55

                          @HurricaneWeasel this shoes that gps was not on

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          H 1 Reply Last reply 4 May 2023, 14:52 Reply Quote 0
                          • H Offline
                            HurricaneWeasel @Egika
                            last edited by 4 May 2023, 14:50

                            @Egika Firmware is up to date. ๐Ÿ‘

                            1 Reply Last reply Reply Quote 0
                            • H Offline
                              HurricaneWeasel @Dimitrios Kanellopoulos
                              last edited by 4 May 2023, 14:52

                              @Dimitrios-Kanellopoulos GPS and heart rate was green, when i started. Screen turned of a few seconds after start, as expected. There was nothing unusual.

                              I 1 Reply Last reply 4 May 2023, 14:55 Reply Quote 0
                              • I Offline
                                isazi Moderator @HurricaneWeasel
                                last edited by 4 May 2023, 14:55

                                @HurricaneWeasel screen turned off a few seconds after start? Are you using some special battery mode?

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                H 1 Reply Last reply 4 May 2023, 15:26 Reply Quote 1
                                • H Offline
                                  HurricaneWeasel @isazi
                                  last edited by 4 May 2023, 15:26

                                  @isazi Yes. I donโ€™t need the screen while running. I know the way. ๐Ÿ˜‰

                                  Z 1 Reply Last reply 4 May 2023, 15:33 Reply Quote 1
                                  • Z Offline
                                    zhang965 @HurricaneWeasel
                                    last edited by 4 May 2023, 15:33

                                    @HurricaneWeasel
                                    The question was ,did you use any specific battery power management.

                                    Please test it again with performance battery mode.

                                    Winners Wear Winners

                                    H 1 Reply Last reply 4 May 2023, 16:02 Reply Quote 0
                                    • H Offline
                                      HurricaneWeasel @zhang965
                                      last edited by 4 May 2023, 16:02

                                      @zhang965 That would not be helpful. I ran today with the same settings and it worked fine. That error occurred 2 times in 187 runs. Even if the error does not occur with changed power settings, the power settings still would not be as I need them to be.

                                      T 1 Reply Last reply 4 May 2023, 16:19 Reply Quote 0
                                      • T Offline
                                        taziden Gold Members @HurricaneWeasel
                                        last edited by 4 May 2023, 16:19

                                        @HurricaneWeasel yes, but knowing exactly which setting you were using can help troubleshoot and fix the issue

                                        S9PP

                                        H 1 Reply Last reply 4 May 2023, 16:26 Reply Quote 1
                                        • S Offline
                                          Steven Limmer @HurricaneWeasel
                                          last edited by 4 May 2023, 16:20

                                          @HurricaneWeasel This happened me not too long ago. Were you using an app (i.e. structured workout)? And if YES, did you have auto-pause selected?

                                          If YES to both, would suggest disabling autopause.

                                          Equipment: Suunto Race Titanium
                                          SA: Android (Beta)

                                          H 1 Reply Last reply 4 May 2023, 16:26 Reply Quote 1
                                          24 out of 39
                                          • First post
                                            24/39
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received