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Suunto Vertical: Bug Collection

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  • I Offline
    isazi Moderator @thailon
    last edited by 5 Sept 2024, 07:46

    @thailon the first sync takes time, after update the watch needs to check and/or reload all your S+ apps, guides, watch faces. It should be fine from now on.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    1 Reply Last reply Reply Quote 3
    • M Offline
      matus69
      last edited by 5 Sept 2024, 08:53

      update 2.37.34

      • map is in grey mode
      • watch face also without colors

      restart did not help

      please fix this

      M 1 Reply Last reply 5 Sept 2024, 09:25 Reply Quote 0
      • M Offline
        Mff73 @matus69
        last edited by 5 Sept 2024, 09:25

        @matus69 said in Suunto Vertical: Bug Collection:

        update 2.37.34

        • map is in grey mode

        check the map option if not setup to high contrast

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        M 1 Reply Last reply 5 Sept 2024, 10:25 Reply Quote 0
        • M Offline
          matus69 @Mff73
          last edited by 5 Sept 2024, 10:25

          @Mff73 no, it is on Outdoor.
          However I changed to all possible modes, but it is remains grey all the time

          M 1 Reply Last reply 5 Sept 2024, 11:36 Reply Quote 0
          • M Offline
            Mff73 @matus69
            last edited by 5 Sept 2024, 11:36

            @matus69
            Strange. Either delete the map and redownload it or wait for more expert advise.

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            1 Reply Last reply Reply Quote 0
            • M Offline
              matus69
              last edited by 5 Sept 2024, 13:25

              I apologize, after all it is my mistake. Somehow the map got to full zoom and as I was in residential area, there were only buildings, no forest, no main road…that is why all appeared grey
              After zooming out I see it in color.

              So sorry for confusion…

              F 1 Reply Last reply 5 Sept 2024, 13:55 Reply Quote 5
              • F Offline
                Fenr1r @matus69
                last edited by 5 Sept 2024, 13:55

                @matus69 Perfect

                1 Reply Last reply Reply Quote 0
                • L Offline
                  Luis Andés Olmedo Bronze Member @jjorgemoura
                  last edited by 9 Sept 2024, 09:34

                  @jjorgemoura said in Suunto Vertical: Bug Collection:

                  When I start a new activity using any of those custom modes, the battery mode is always set to “custom”, even if I 100% of the times change it back to performance.

                  Same here 😞

                  I 1 Reply Last reply 9 Sept 2024, 12:16 Reply Quote 0
                  • I Offline
                    isazi Moderator @Luis Andés Olmedo
                    last edited by 9 Sept 2024, 12:16

                    @Luis-Andés-Olmedo as far as I remember, if there is a custom battery mode is always preferred. Delete the custom mode, and it will default to performance.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    L 1 Reply Last reply 9 Sept 2024, 12:26 Reply Quote 0
                    • L Offline
                      Luis Andés Olmedo Bronze Member @isazi
                      last edited by Luis Andés Olmedo 9 Sept 2024, 12:31 9 Sept 2024, 12:26

                      @isazi thank you! I’ll do it… but… how can I delete the custom mode?

                      BTW, has anyone reported any delay in backlight activation with the new update? I am having random delays (no matter if in an activity or not… sometimes the backlight takes up to 8’’ to turn on upon wrist twist, notification or button press) since I updated. 😧

                      M G 2 Replies Last reply 10 Sept 2024, 08:13 Reply Quote 0
                      • M Offline
                        Mff73 @Luis Andés Olmedo
                        last edited by 10 Sept 2024, 08:13

                        @Luis-Andés-Olmedo said in Suunto Vertical: Bug Collection:

                        @isazi thank you! I’ll do it… but… how can I delete the custom mode?

                        you can’t in the fact, but you can set up the “custom mode” with the same settings as the performance one 🙂 (as far as i remember this tricky trick)

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        1 Reply Last reply Reply Quote 2
                        • L Offline
                          luboznaiko
                          last edited by 10 Sept 2024, 19:31

                          Hello,

                          I realised something that confused me…
                          10 minutes in treadmill exercise mode, 903 steps and 33 kcal added to the Total from the exercise and again 10 minutes with just counting steps, 907 steps, it count these steps as 49 kcal+11 kcal from BMR, 60 kcal added to Total, so, same exercise, same time with very big difference in calories calculation. I’m wondering, where is the truth?

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            markman8
                            last edited by 12 Sept 2024, 06:24

                            I have noticed a strange behavior on 2.37.34 when I left for quite a long time (5-7min) the screen waiting to START in cycling activity.
                            Normally we do that for GPS to sync but this time I left it for some more time as I was preparing for the ride.

                            The screen kept trying to go down the menu by itself and even trying to go up to start the session was impossible.

                            I have not tried to reproduce since this bug so I do not know if this is spontaneous.

                            M 1 Reply Last reply 12 Sept 2024, 08:53 Reply Quote 0
                            • M Offline
                              Mff73 @markman8
                              last edited by 12 Sept 2024, 08:53

                              @markman8
                              no water/liquid on the screen ? it has strange effects some times

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              M 1 Reply Last reply 12 Sept 2024, 09:13 Reply Quote 0
                              • M Offline
                                markman8 @Mff73
                                last edited by 12 Sept 2024, 09:13

                                @Mff73 No. I checked it twice.

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  dzembronja @isazi
                                  last edited by 13 Sept 2024, 14:26

                                  @isazi Hello, after updating to 2.37.34 last week, the watch started to reset to safe mode and wrote firmware error 1504, I don’t know if it’s critical?

                                  I 1 Reply Last reply 13 Sept 2024, 14:28 Reply Quote 0
                                  • I Offline
                                    isazi Moderator @dzembronja
                                    last edited by 13 Sept 2024, 14:28

                                    @dzembronja may indicate some hardware issue, contact support

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    D 5 Replies Last reply 13 Sept 2024, 15:04 Reply Quote 0
                                    • D Offline
                                      dzembronja @isazi
                                      last edited by 13 Sept 2024, 15:04

                                      @isazi
                                      Результати перекладу
                                      No, after that I pressed ok, it started working, there is another problem after the update when I turn it off, there is no vibration when I turn it on, as it was before, for example, do not disturb, turn on the vibration, there is no vibration when it is turned off, there is also a problem with charge consumption after synchronization, this will be fixed in the next update, right?

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        dzembronja @isazi
                                        last edited by 13 Sept 2024, 15:35

                                        @isazi You say this is all not critical with that firmware error, right? And the high battery consumption after synchronization will be fixed, right?

                                        I 1 Reply Last reply 14 Sept 2024, 10:33 Reply Quote 0
                                        • I Offline
                                          isazi Moderator @dzembronja
                                          last edited by 14 Sept 2024, 10:33

                                          @dzembronja if it happened only once and it’s now fine, sure, maybe a glitch. If it happens again contact support. The drain issues should be fixed this month.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          D 1 Reply Last reply 5 Oct 2024, 14:36 Reply Quote 0
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