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Suunto Vertical: Bug Collection

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  • M Offline
    matus69
    last edited by 5 Sept 2024, 08:53

    update 2.37.34

    • map is in grey mode
    • watch face also without colors

    restart did not help

    please fix this

    M 1 Reply Last reply 5 Sept 2024, 09:25 Reply Quote 0
    • M Offline
      Mff73 @matus69
      last edited by 5 Sept 2024, 09:25

      @matus69 said in Suunto Vertical: Bug Collection:

      update 2.37.34

      • map is in grey mode

      check the map option if not setup to high contrast

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      M 1 Reply Last reply 5 Sept 2024, 10:25 Reply Quote 0
      • M Offline
        matus69 @Mff73
        last edited by 5 Sept 2024, 10:25

        @Mff73 no, it is on Outdoor.
        However I changed to all possible modes, but it is remains grey all the time

        M 1 Reply Last reply 5 Sept 2024, 11:36 Reply Quote 0
        • M Offline
          Mff73 @matus69
          last edited by 5 Sept 2024, 11:36

          @matus69
          Strange. Either delete the map and redownload it or wait for more expert advise.

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          1 Reply Last reply Reply Quote 0
          • M Offline
            matus69
            last edited by 5 Sept 2024, 13:25

            I apologize, after all it is my mistake. Somehow the map got to full zoom and as I was in residential area, there were only buildings, no forest, no main road…that is why all appeared grey
            After zooming out I see it in color.

            So sorry for confusion…

            F 1 Reply Last reply 5 Sept 2024, 13:55 Reply Quote 5
            • F Offline
              Fenr1r @matus69
              last edited by 5 Sept 2024, 13:55

              @matus69 Perfect

              1 Reply Last reply Reply Quote 0
              • L Offline
                Luis Andés Olmedo Bronze Member @jjorgemoura
                last edited by 9 Sept 2024, 09:34

                @jjorgemoura said in Suunto Vertical: Bug Collection:

                When I start a new activity using any of those custom modes, the battery mode is always set to “custom”, even if I 100% of the times change it back to performance.

                Same here 😞

                I 1 Reply Last reply 9 Sept 2024, 12:16 Reply Quote 0
                • I Offline
                  isazi Moderator @Luis Andés Olmedo
                  last edited by 9 Sept 2024, 12:16

                  @Luis-Andés-Olmedo as far as I remember, if there is a custom battery mode is always preferred. Delete the custom mode, and it will default to performance.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  L 1 Reply Last reply 9 Sept 2024, 12:26 Reply Quote 0
                  • L Offline
                    Luis Andés Olmedo Bronze Member @isazi
                    last edited by Luis Andés Olmedo 9 Sept 2024, 12:31 9 Sept 2024, 12:26

                    @isazi thank you! I’ll do it… but… how can I delete the custom mode?

                    BTW, has anyone reported any delay in backlight activation with the new update? I am having random delays (no matter if in an activity or not… sometimes the backlight takes up to 8’’ to turn on upon wrist twist, notification or button press) since I updated. 😧

                    M G 2 Replies Last reply 10 Sept 2024, 08:13 Reply Quote 0
                    • M Offline
                      Mff73 @Luis Andés Olmedo
                      last edited by 10 Sept 2024, 08:13

                      @Luis-Andés-Olmedo said in Suunto Vertical: Bug Collection:

                      @isazi thank you! I’ll do it… but… how can I delete the custom mode?

                      you can’t in the fact, but you can set up the “custom mode” with the same settings as the performance one 🙂 (as far as i remember this tricky trick)

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 2
                      • L Offline
                        luboznaiko
                        last edited by 10 Sept 2024, 19:31

                        Hello,

                        I realised something that confused me…
                        10 minutes in treadmill exercise mode, 903 steps and 33 kcal added to the Total from the exercise and again 10 minutes with just counting steps, 907 steps, it count these steps as 49 kcal+11 kcal from BMR, 60 kcal added to Total, so, same exercise, same time with very big difference in calories calculation. I’m wondering, where is the truth?

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          markman8
                          last edited by 12 Sept 2024, 06:24

                          I have noticed a strange behavior on 2.37.34 when I left for quite a long time (5-7min) the screen waiting to START in cycling activity.
                          Normally we do that for GPS to sync but this time I left it for some more time as I was preparing for the ride.

                          The screen kept trying to go down the menu by itself and even trying to go up to start the session was impossible.

                          I have not tried to reproduce since this bug so I do not know if this is spontaneous.

                          M 1 Reply Last reply 12 Sept 2024, 08:53 Reply Quote 0
                          • M Offline
                            Mff73 @markman8
                            last edited by 12 Sept 2024, 08:53

                            @markman8
                            no water/liquid on the screen ? it has strange effects some times

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            M 1 Reply Last reply 12 Sept 2024, 09:13 Reply Quote 0
                            • M Offline
                              markman8 @Mff73
                              last edited by 12 Sept 2024, 09:13

                              @Mff73 No. I checked it twice.

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                dzembronja @isazi
                                last edited by 13 Sept 2024, 14:26

                                @isazi Hello, after updating to 2.37.34 last week, the watch started to reset to safe mode and wrote firmware error 1504, I don’t know if it’s critical?

                                I 1 Reply Last reply 13 Sept 2024, 14:28 Reply Quote 0
                                • I Offline
                                  isazi Moderator @dzembronja
                                  last edited by 13 Sept 2024, 14:28

                                  @dzembronja may indicate some hardware issue, contact support

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  D 5 Replies Last reply 13 Sept 2024, 15:04 Reply Quote 0
                                  • D Offline
                                    dzembronja @isazi
                                    last edited by 13 Sept 2024, 15:04

                                    @isazi
                                    Результати перекладу
                                    No, after that I pressed ok, it started working, there is another problem after the update when I turn it off, there is no vibration when I turn it on, as it was before, for example, do not disturb, turn on the vibration, there is no vibration when it is turned off, there is also a problem with charge consumption after synchronization, this will be fixed in the next update, right?

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      dzembronja @isazi
                                      last edited by 13 Sept 2024, 15:35

                                      @isazi You say this is all not critical with that firmware error, right? And the high battery consumption after synchronization will be fixed, right?

                                      I 1 Reply Last reply 14 Sept 2024, 10:33 Reply Quote 0
                                      • I Offline
                                        isazi Moderator @dzembronja
                                        last edited by 14 Sept 2024, 10:33

                                        @dzembronja if it happened only once and it’s now fine, sure, maybe a glitch. If it happens again contact support. The drain issues should be fixed this month.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        D 1 Reply Last reply 5 Oct 2024, 14:36 Reply Quote 0
                                        • G Offline
                                          GiPFELKiND Silver Members @Luis Andés Olmedo
                                          last edited by 15 Sept 2024, 17:28

                                          @Luis-Andés-Olmedo said in Suunto Vertical: Bug Collection:

                                          @isazi thank you! I’ll do it… but… how can I delete the custom mode?

                                          BTW, has anyone reported any delay in backlight activation with the new update? I am having random delays (no matter if in an activity or not… sometimes the backlight takes up to 8’’ to turn on upon wrist twist, notification or button press) since I updated. 😧

                                          Same Here. Looks that here is no solution about this… Have the same Problem! @isazi case for Support to repair?

                                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                          L 1 Reply Last reply 16 Sept 2024, 06:50 Reply Quote 1
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