Suunto Vertical: Bug Collection
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@GiPFELKiND said in Suunto Vertical: Bug Collection:
@Luis-Andés-Olmedo i sent it today to repair!
I already created the ticket and will sent the watch to repair next friday
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@vinc14 said in Suunto Vertical: Bug Collection:
Do developers read this Bug Collection, or the feature requests?
not necessarily. But there are testers active in this forum (me included), who gather and evaluate the input here and report back into Suunto’s bug tracking system.
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@Iggge I come from a garmin venue 2 plus and it counts a lot less steps!! in a 40km run, it only counts 30k steps!!!
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@Luis-Andés-Olmedo said in Suunto Vertical: Bug Collection:
@GiPFELKiND I was expecting to be a SW issue . So you’ll be for 2 weeks or so without watch?
Got the watch from repair. They changed the completely Display in a new one. Now it works perfect.
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@GiPFELKiND said in Suunto Vertical: Bug Collection:
@Luis-Andés-Olmedo said in Suunto Vertical: Bug Collection:
@GiPFELKiND I was expecting to be a SW issue . So you’ll be for 2 weeks or so without watch?
Got the watch from repair. They changed the completely Display in a new one. Now it works perfect.
You got it back in one day?!?!?!?
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@Luis-Andés-Olmedo said in Suunto Vertical: Bug Collection:
@GiPFELKiND said in Suunto Vertical: Bug Collection:
@Luis-Andés-Olmedo said in Suunto Vertical: Bug Collection:
@GiPFELKiND I was expecting to be a SW issue . So you’ll be for 2 weeks or so without watch?
Got the watch from repair. They changed the completely Display in a new one. Now it works perfect.
You got it back in one day?!?!?!?
Delivered 2 days before. Yesterday repair and today shipped Back to me
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@GiPFELKiND said in Suunto Vertical: Bug Collection:
@Luis-Andés-Olmedo said in Suunto Vertical: Bug Collection:
@GiPFELKiND said in Suunto Vertical: Bug Collection:
@Luis-Andés-Olmedo said in Suunto Vertical: Bug Collection:
@GiPFELKiND I was expecting to be a SW issue . So you’ll be for 2 weeks or so without watch?
Got the watch from repair. They changed the completely Display in a new one. Now it works perfect.
You got it back in one day?!?!?!?
Delivered 2 days before. Yesterday repair and today shipped Back to me
Awsome!!
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@Luis-Andés-Olmedo last July I have sent my SV for a solar panel replacement. Sent Monday from France, received Wednesday in cz repair center, repaired and sent back Thursday, received Friday
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@Tieutieu said in Suunto Vertical: Bug Collection:
@Luis-Andés-Olmedo last July I have sent my SV for a solar panel replacement. Sent Monday from France, received Wednesday in cz repair center, repaired and sent back Thursday, received Friday
Thank you too!!!
I’ll be shipping mine tomorrow from Germany… I figured it would take about 2 weeks (and I have the Munich Marathon in 3) so I bought a Vertical Acero Solar…
Looks like I’ll have to sell the non-solar Steel Vertical when I get back from repairs (I am so happy with the solar version )
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@GiPFELKiND said in Suunto Vertical: Bug Collection:
Got the watch from repair. They changed the completely Display in a new one. Now it works perfect.
Have you tested well the issue? I’ve detected exactly the same behaviour in my brand new SV Steel Solar, which somehow confirms that it is a SW issue in the last update…
A way to replicate it is:
- Dark room with a desk lamp on
- Put the watch under the light in horizontal position
- Twist your wrist to vertical (now the watch will be “in the dark”)
- The backlight does not turn on
I think that it takes a while for the SW to realize the ambient light…
Basically under some light conditions (the watch receive good light but the environment is dark) the backlight takes a while until it is activated (twist or button press)