Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
    1.1k Posts 175 Posters 187.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • darxmurfD Offline
      darxmurf Platinum Member @darxmurf
      last edited by

      @darxmurf said in Suunto Vertical: Bug Collection:

      Similar issue here today 😕

      Started my hike and locked the watch as usual. After approx 5km I noticed a tone change in the “km” beep sound (and no more splash screen with the time/km) but nothing more, the watch was still counting the distance and the map was working fine.

      End of the walk, impossible to open the the preferences to unlock the buttons. The “circle” and “preference” text appears for 3 sec with a beep but then, back to the hiking screen. I had to force reboot the watch. I synced the watch and it only recorded 5.5km on my 18km hike. This matches when I noticed the beep tone change!

      This is a pretty nasty bug

      Had news from suunto, they will fix this issue in the next firmware. So, waiting for it 🙂

      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

      1 Reply Last reply Reply Quote 0
      • Ales ZavoralA Offline
        Ales Zavoral
        last edited by

        Hi,

        I’m experiencing the map freezing issue again during navigation. While navigation is running, the map screen is displayed, but typically when I slow down or stop, the map freezes and stops updating my position entirely. The only way to make it work again is to go through all screens back to the map screen, after which it starts working again.

        This is very frustrating because it leads to navigation mistakes, and in a race, it adds unnecessary kilometers since it’s difficult to immediately notice that the map has frozen again. In my last ultra trail race on Friday, I ended up covering at least 2 extra kilometers due to this bug.

        This issue appeared with firmware 2.35.34, was resolved with firmware 2.37.34, but has now returned with firmware 2.37.48.

        AleĆĄ

        1 Reply Last reply Reply Quote 2
        • TieutieuT Online
          Tieutieu Platinum Member @Tieutieu
          last edited by Tieutieu

          @Tieutieu said in Suunto Vertical: Bug Collection:

          Not exactly a bug but more a standard sport mode setting (so same behavior for every watches).
          When resort skiing, the watch works just fine to count downhills : numbers, distance, D-
          But finally in the app the total distance of the activity is the total distance : downhills + « uphills » (on chairlifts). Same for D+.
          I always correct manually total distance of the activity to match total downhill distance, and I correct D+ to 0.
          It would be great if ski resort activity could do that by default.

          Hey, I put it back here : standard skiing mode still counts uphills. @Brad_Olwin I know you already reported that ; could you reported it again someday ? Many thanks !

          (Same for SR and SRs ; but it make sens because related to fw I guess)

          Suunto’s devices at home :
          Vertical titanium solar
          Suunto Race S
          S9pp titanium sand
          Suunto Wing
          S9B titanium Ambassador edition, A3P, X6

          BrunoHB 1 Reply Last reply Reply Quote 0
          • BrunoHB Offline
            BrunoH Gold Members @Tieutieu
            last edited by

            This was briefly discussed in the new SW thread, but I’ll mention it here as well.

            At least two Verticals lost wifi connectivity. The map wasn’t loading with an old existing connection and new wifi couldn’t be connected.

            SW downgrade fixed the problem.

            Compasses: M-311, A-10, SK-7
            Diving: Finnlight Navy 90, Vyper
            Sports: Metron, S7, S9B and Vertical

            Fenr1rF 1 Reply Last reply Reply Quote 1
            • J Offline
              Jugger
              last edited by

              Vertical Ti stopped measuring heart rate in evening. No light on sensor. Soft reset brought it back. Anyone else have problems with Vertical? I know 9PP and Race have them but haven’t heard it affecting also Vertical.

              Suunto Vertical Titanium Forest

              Mitch9M 1 Reply Last reply Reply Quote 0
              • Fenr1rF Offline
                Fenr1r @BrunoH
                last edited by

                @BrunoH said in Suunto Vertical: Bug Collection:

                At least two Verticals lost wifi connectivity. The map wasn’t loading with an old existing connection and new wifi couldn’t be connected.

                SW downgrade fixed the problem.

                +1

                1 Reply Last reply Reply Quote 0
                • Mitch9M Offline
                  Mitch9 @Jugger
                  last edited by

                  @Jugger My SV also stopped recording heart rate two days ago. It happens during night so sleep tracking stopped also.

                  A soft reset solved the problem so far.

                  Watch: Suunto Vertical Titanium Solar (Sand)
                  SA: Android (beta)
                  HRS: Polar H10

                  yome77Y Mitch9M 2 Replies Last reply Reply Quote 0
                  • yome77Y Offline
                    yome77 @Mitch9
                    last edited by

                    Good morning, Same problem with the HR sensor stopping today for me. I realized it while running. I thought I heard the values ​​in my headset while running but I must have been dreaming because there was no value in my activity on the watch. I just sent the watch logs at 8:29 p.m. (Paris time)
                    Thanks

                    1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator
                      last edited by

                      Next hotfix update, coming out soon, will also fix the wifi problem.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      sebchastangS stromdiddilyS 2 Replies Last reply Reply Quote 5
                      • sebchastangS Offline
                        sebchastang Silver Members @isazi
                        last edited by

                        @isazi thanks for this information 👍 Will this coming hotfix update also fix the control panel bad display brought by lastest firmware?

                        Suunto Vertical
                        Suunto Traverse

                        isaziI 1 Reply Last reply Reply Quote 0
                        • stromdiddilyS Offline
                          stromdiddily Gold Members @isazi
                          last edited by

                          @isazi said in Suunto Vertical: Bug Collection:

                          Next hotfix update, coming out soon, will also fix the wifi problem.

                          “Soon”, soon as my 3 year old would define it? soon as it’s defined in the context of the lifespan of the universe? Which version we using here?

                          Just giving you grief as I’m impatiently waiting for “bring your cable to work” day 😄

                          Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                          User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                          isaziI 1 Reply Last reply Reply Quote 4
                          • isaziI Offline
                            isazi Moderator @sebchastang
                            last edited by

                            @sebchastang I do not know that, my testing Vertical is in another country at the moment

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            sebchastangS 1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @stromdiddily
                              last edited by

                              @stromdiddily Suunto does not often provide a date in advance, I can say that we are currently at version 2.39.40 in testing, I think the OHR bug was more hard to fix then people realize (without reverting OHR to the 2.37 branch as for the S9PP).
                              I would guess it is a matter of a couple of weeks.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              G 1 Reply Last reply Reply Quote 1
                              • sebchastangS Offline
                                sebchastang Silver Members @isazi
                                last edited by

                                @isazi no problem. I will wait and see â˜ș

                                Suunto Vertical
                                Suunto Traverse

                                1 Reply Last reply Reply Quote 0
                                • G Offline
                                  ggrego @isazi
                                  last edited by

                                  rhc@isazi bonjour j’aurais juste une question pourquoi dans le rĂ©capitulatif de l’activitĂ© le tracĂ© gps donne ceci ! 5f113e52-0ad6-4e5e-b014-6fe0f5ca12e2-image.png et quand je veux partager une activitĂ© mon traceur apparaĂźt avec les zones de vitesse ?  6bc958bc-383a-4f04-a835-f1cf11711d38-image.pngBug?

                                  darxmurfD 1 Reply Last reply Reply Quote -1
                                  • thanasisT Offline
                                    thanasis Bronze Member
                                    last edited by

                                    Today I went for a run with my Suunto Vertical paired with an H10 belt. I enabled the Bleep Test and Zonesense Suunto Plus apps before starting. After about 10 minutes, I had to pause to tie my shoelaces. At that moment, the watch started beeping excessively—about every 1-2 seconds—and vibrating constantly, which was very distracting. I had to pause the activity and then resume it.

                                    When I resumed, the Bleep Test screen showed some random numbers, and my VO2max was indicated as 27.6, which seemed off. I decided to go into the control panel, disable the Bleep Test app, and continue running. After running for another 4-5 minutes, I thought I’d re-enable the Bleep Test from the control panel.

                                    As soon as I did that, the watch began beeping and vibrating continuously again, and the VO2max reading jumped to 59-60—an obviously unrealistic figure for me. I then deactivated the Suunto Plus app and continued my activity without it.

                                    Later, when I synced the data with the app, the numbers were inconsistent. The watch indicated a VO2max of 44.6, but the Bleep Test app still showed a VO2max of 60, with various other stats not matching up.

                                    Has anyone else experienced similar issues with the Suunto Vertical, Bleep Test, or Suunto Plus apps? I’m trying to figure out if there’s a known bug or if I’m missing a setting. Any advice or troubleshooting tips would be greatly appreciated!

                                    Inge NallssonI Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                                    • Inge NallssonI Offline
                                      Inge Nallsson @thanasis
                                      last edited by

                                      @thanasis A “Bleep” test is very strictly applied protocol with exact metres and seconds to finish the back and forth laps before going to the next level with a shorter time span, etc, etc. You pausing the test seems to have completely thrown it off track
 In programming terms I would say that the app has no “error handling”. Furthermore, it did not even revert to a ‘zero’/‘start’ position when you re-enabled it after the different pauses. Nothing you can do except not pausing 😉

                                      But if you are looking for a VO2Max test, I would recommend the “Cooper test” instead. Just run a steady max pace (controlled; which you can finish) for 12 minutes.

                                      Suunto Race S

                                      thanasisT 1 Reply Last reply Reply Quote 2
                                      • thanasisT Offline
                                        thanasis Bronze Member @Inge Nallsson
                                        last edited by

                                        @Inge-Nallsson said in Suunto Vertical: Bug Collection:

                                        @thanasis A “Bleep” test is very strictly applied protocol with exact metres and seconds to finish the back and forth laps before going to the next level with a shorter time span, etc, etc. You pausing the test seems to have completely thrown it off track
 In programming terms I would say that the app has no “error handling”. Furthermore, it did not even revert to a ‘zero’/‘start’ position when you re-enabled it after the different pauses. Nothing you can do except not pausing 😉

                                        But if you are looking for a VO2Max test, I would recommend the “Cooper test” instead. Just run a steady max pace (controlled; which you can finish) for 12 minutes.

                                        Thanks for replying . However the constant beeping and vibrating was impossible to cope with . I think it needs to be somehow reviewed . Not pausing was almost impossible since it was constantly beeping !!!

                                        Inge NallssonI 1 Reply Last reply Reply Quote 2
                                        • Inge NallssonI Offline
                                          Inge Nallsson @thanasis
                                          last edited by

                                          @thanasis Of course. Should be fixed. Goes without saying! Though, who wrote the app in the beginning? Do the resources exist to add error handling? I think we would have to wait a long, long time for a fix.

                                          Suunto Race S

                                          1 Reply Last reply Reply Quote 0
                                          • darxmurfD Offline
                                            darxmurf Platinum Member @ggrego
                                            last edited by darxmurf

                                            Salut @ggrego tu auras plus de chance d’avoir une rĂ©ponse en pausant ta question en anglais. On est qu’une petite poignĂ©e de francophones sur ce forum.

                                            (just saying he should ask things in English as we are not much french speakers around)

                                            https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                                            1 Reply Last reply Reply Quote 1
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy