• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Suunto Vertical: Bug Collection

Scheduled Pinned Locked Moved Suunto Vertical
1.1k Posts 175 Posters 187.2k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • T Offline
    Tieutieu Platinum Member @Tieutieu
    last edited by Tieutieu 28 Dec 2024, 06:34

    @Tieutieu said in Suunto Vertical: Bug Collection:

    Not exactly a bug but more a standard sport mode setting (so same behavior for every watches).
    When resort skiing, the watch works just fine to count downhills : numbers, distance, D-
    But finally in the app the total distance of the activity is the total distance : downhills + « uphills » (on chairlifts). Same for D+.
    I always correct manually total distance of the activity to match total downhill distance, and I correct D+ to 0.
    It would be great if ski resort activity could do that by default.

    Hey, I put it back here : standard skiing mode still counts uphills. @Brad_Olwin I know you already reported that ; could you reported it again someday ? Many thanks !

    (Same for SR and SRs ; but it make sens because related to fw I guess)

    Suunto’s devices at home :
    Vertical titanium solar
    Suunto Race S
    S9pp titanium sand
    Suunto Wing
    S9B titanium Ambassador edition, A3P, X6

    B 1 Reply Last reply 28 Dec 2024, 12:56 Reply Quote 0
    • B Offline
      BrunoH Gold Members @Tieutieu
      last edited by 28 Dec 2024, 12:56

      This was briefly discussed in the new SW thread, but I’ll mention it here as well.

      At least two Verticals lost wifi connectivity. The map wasn’t loading with an old existing connection and new wifi couldn’t be connected.

      SW downgrade fixed the problem.

      Compasses: M-311, A-10, SK-7
      Diving: Finnlight Navy 90, Vyper
      Sports: Metron, S7, S9B and Vertical

      F 1 Reply Last reply 7 Jan 2025, 20:52 Reply Quote 1
      • J Offline
        Jugger
        last edited by 7 Jan 2025, 20:09

        Vertical Ti stopped measuring heart rate in evening. No light on sensor. Soft reset brought it back. Anyone else have problems with Vertical? I know 9PP and Race have them but haven’t heard it affecting also Vertical.

        Suunto Vertical Titanium Forest

        M 1 Reply Last reply 7 Jan 2025, 21:45 Reply Quote 0
        • F Offline
          Fenr1r @BrunoH
          last edited by 7 Jan 2025, 20:52

          @BrunoH said in Suunto Vertical: Bug Collection:

          At least two Verticals lost wifi connectivity. The map wasn’t loading with an old existing connection and new wifi couldn’t be connected.

          SW downgrade fixed the problem.

          +1

          1 Reply Last reply Reply Quote 0
          • M Offline
            Mitch9 @Jugger
            last edited by 7 Jan 2025, 21:45

            @Jugger My SV also stopped recording heart rate two days ago. It happens during night so sleep tracking stopped also.

            A soft reset solved the problem so far.

            Watch: Suunto Vertical Titanium Solar (Sand)
            SA: Android (beta)
            HRS: Polar H10

            Y M 2 Replies Last reply 15 Jan 2025, 19:38 Reply Quote 0
            • Y Offline
              yome77 @Mitch9
              last edited by 15 Jan 2025, 19:38

              Good morning, Same problem with the HR sensor stopping today for me. I realized it while running. I thought I heard the values ​​in my headset while running but I must have been dreaming because there was no value in my activity on the watch. I just sent the watch logs at 8:29 p.m. (Paris time)
              Thanks

              1 Reply Last reply Reply Quote 0
              • I Offline
                isazi Moderator
                last edited by 16 Jan 2025, 14:09

                Next hotfix update, coming out soon, will also fix the wifi problem.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                S S 2 Replies Last reply 16 Jan 2025, 14:29 Reply Quote 5
                • S Online
                  sebchastang Silver Members @isazi
                  last edited by 16 Jan 2025, 14:29

                  @isazi thanks for this information 👍 Will this coming hotfix update also fix the control panel bad display brought by lastest firmware?

                  Suunto Vertical
                  Suunto Traverse

                  I 1 Reply Last reply 16 Jan 2025, 14:33 Reply Quote 0
                  • S Offline
                    stromdiddily Gold Members @isazi
                    last edited by 16 Jan 2025, 14:32

                    @isazi said in Suunto Vertical: Bug Collection:

                    Next hotfix update, coming out soon, will also fix the wifi problem.

                    “Soon”, soon as my 3 year old would define it? soon as it’s defined in the context of the lifespan of the universe? Which version we using here?

                    Just giving you grief as I’m impatiently waiting for “bring your cable to work” day 😄

                    Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                    User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                    I 1 Reply Last reply 16 Jan 2025, 14:35 Reply Quote 4
                    • I Offline
                      isazi Moderator @sebchastang
                      last edited by 16 Jan 2025, 14:33

                      @sebchastang I do not know that, my testing Vertical is in another country at the moment

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      S 1 Reply Last reply 16 Jan 2025, 14:37 Reply Quote 0
                      • I Offline
                        isazi Moderator @stromdiddily
                        last edited by 16 Jan 2025, 14:35

                        @stromdiddily Suunto does not often provide a date in advance, I can say that we are currently at version 2.39.40 in testing, I think the OHR bug was more hard to fix then people realize (without reverting OHR to the 2.37 branch as for the S9PP).
                        I would guess it is a matter of a couple of weeks.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        G 1 Reply Last reply 17 Jan 2025, 18:17 Reply Quote 1
                        • S Online
                          sebchastang Silver Members @isazi
                          last edited by 16 Jan 2025, 14:37

                          @isazi no problem. I will wait and see ☺

                          Suunto Vertical
                          Suunto Traverse

                          1 Reply Last reply Reply Quote 0
                          • G Offline
                            ggrego @isazi
                            last edited by 17 Jan 2025, 18:17

                            rhc@isazi bonjour j’aurais juste une question pourquoi dans le récapitulatif de l’activité le tracé gps donne ceci ! 5f113e52-0ad6-4e5e-b014-6fe0f5ca12e2-image.png et quand je veux partager une activité mon traceur apparaît avec les zones de vitesse ?  6bc958bc-383a-4f04-a835-f1cf11711d38-image.pngBug?

                            D 1 Reply Last reply 19 Jan 2025, 18:54 Reply Quote -1
                            • T Do not disturb
                              thanasis Bronze Member
                              last edited by 19 Jan 2025, 08:40

                              Today I went for a run with my Suunto Vertical paired with an H10 belt. I enabled the Bleep Test and Zonesense Suunto Plus apps before starting. After about 10 minutes, I had to pause to tie my shoelaces. At that moment, the watch started beeping excessively—about every 1-2 seconds—and vibrating constantly, which was very distracting. I had to pause the activity and then resume it.

                              When I resumed, the Bleep Test screen showed some random numbers, and my VO2max was indicated as 27.6, which seemed off. I decided to go into the control panel, disable the Bleep Test app, and continue running. After running for another 4-5 minutes, I thought I’d re-enable the Bleep Test from the control panel.

                              As soon as I did that, the watch began beeping and vibrating continuously again, and the VO2max reading jumped to 59-60—an obviously unrealistic figure for me. I then deactivated the Suunto Plus app and continued my activity without it.

                              Later, when I synced the data with the app, the numbers were inconsistent. The watch indicated a VO2max of 44.6, but the Bleep Test app still showed a VO2max of 60, with various other stats not matching up.

                              Has anyone else experienced similar issues with the Suunto Vertical, Bleep Test, or Suunto Plus apps? I’m trying to figure out if there’s a known bug or if I’m missing a setting. Any advice or troubleshooting tips would be greatly appreciated!

                              Inge NallssonI Dimitrios KanellopoulosD 2 Replies Last reply 19 Jan 2025, 09:22 Reply Quote 0
                              • Inge NallssonI Offline
                                Inge Nallsson @thanasis
                                last edited by 19 Jan 2025, 09:22

                                @thanasis A “Bleep” test is very strictly applied protocol with exact metres and seconds to finish the back and forth laps before going to the next level with a shorter time span, etc, etc. You pausing the test seems to have completely thrown it off track… In programming terms I would say that the app has no “error handling”. Furthermore, it did not even revert to a ‘zero’/‘start’ position when you re-enabled it after the different pauses. Nothing you can do except not pausing 😉

                                But if you are looking for a VO2Max test, I would recommend the “Cooper test” instead. Just run a steady max pace (controlled; which you can finish) for 12 minutes.

                                Suunto Race S

                                T 1 Reply Last reply 19 Jan 2025, 09:27 Reply Quote 2
                                • T Do not disturb
                                  thanasis Bronze Member @Inge Nallsson
                                  last edited by 19 Jan 2025, 09:27

                                  @Inge-Nallsson said in Suunto Vertical: Bug Collection:

                                  @thanasis A “Bleep” test is very strictly applied protocol with exact metres and seconds to finish the back and forth laps before going to the next level with a shorter time span, etc, etc. You pausing the test seems to have completely thrown it off track… In programming terms I would say that the app has no “error handling”. Furthermore, it did not even revert to a ‘zero’/‘start’ position when you re-enabled it after the different pauses. Nothing you can do except not pausing 😉

                                  But if you are looking for a VO2Max test, I would recommend the “Cooper test” instead. Just run a steady max pace (controlled; which you can finish) for 12 minutes.

                                  Thanks for replying . However the constant beeping and vibrating was impossible to cope with . I think it needs to be somehow reviewed . Not pausing was almost impossible since it was constantly beeping !!!

                                  Inge NallssonI 1 Reply Last reply 19 Jan 2025, 09:33 Reply Quote 2
                                  • Inge NallssonI Offline
                                    Inge Nallsson @thanasis
                                    last edited by 19 Jan 2025, 09:33

                                    @thanasis Of course. Should be fixed. Goes without saying! Though, who wrote the app in the beginning? Do the resources exist to add error handling? I think we would have to wait a long, long time for a fix.

                                    Suunto Race S

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      darxmurf Platinum Member @ggrego
                                      last edited by darxmurf 19 Jan 2025, 18:54

                                      Salut @ggrego tu auras plus de chance d’avoir une réponse en pausant ta question en anglais. On est qu’une petite poignée de francophones sur ce forum.

                                      (just saying he should ask things in English as we are not much french speakers around)

                                      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                                      1 Reply Last reply Reply Quote 1
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @thanasis
                                        last edited by 20 Jan 2025, 06:32

                                        @thanasis asking. Thanks for the logs.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        1 Reply Last reply Reply Quote 1
                                        • M Offline
                                          Mitch9 @Mitch9
                                          last edited by 27 Jan 2025, 07:04

                                          @Mitch9 said in Suunto Vertical: Bug Collection:

                                          @Jugger My SV also stopped recording heart rate two days ago. It happens during night so sleep tracking stopped also.

                                          A soft reset solved the problem so far.

                                          Heart rate recording stopped again during night. 😧

                                          Watch: Suunto Vertical Titanium Solar (Sand)
                                          SA: Android (beta)
                                          HRS: Polar H10

                                          J 1 Reply Last reply 27 Jan 2025, 12:21 Reply Quote 0
                                          • First post
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received