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Suunto Vertical: Bug Collection

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  • S Offline
    surfboomerang
    last edited by 22 May 2023, 15:14

    I noticed that the watch sometimes doesn’t lock after a minute of inactivity on the watchface. It keeps showing the seconds in the display.
    After swiping the touchscreen or pressing the button, the watch is functioning normal again and locks after a minute.

    Not confirmed but highly suspected is that the watch is even unlocking itself sometimes. I’m pretty sure I didn’t press any buttons, but still see the seconds displayed on the watchface.

    Suunto Vertical Titanium Solar
    OnePlus Nord 4

    I 1 Reply Last reply 22 May 2023, 15:15 Reply Quote 0
    • I Offline
      isazi Moderator @surfboomerang
      last edited by 22 May 2023, 15:15

      @surfboomerang which watchface? It never happened to me, and I usually use the new one.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      S D 2 Replies Last reply 22 May 2023, 15:16 Reply Quote 0
      • S Offline
        surfboomerang @isazi
        last edited by surfboomerang 22 May 2023, 15:16

        @isazi I also use the new watchface (the one with the solar bars). I don’t see it very often, but will try to capture it when it happens again

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        C 1 Reply Last reply 22 May 2023, 15:39 Reply Quote 0
        • C Offline
          ChrisA Platinum Member @surfboomerang
          last edited by ChrisA 22 May 2023, 15:39

          @isazi I have „gaps“ in the Resources (on the watch and corresponding in the app )
          IMG_0096.jpeg

          I never had this with other Suuntos. Is this happening to others too? Does not bother me too much, but maybe a small bug, so reported here.

          G D I ? 5 Replies Last reply 22 May 2023, 15:41 Reply Quote 1
          • G Offline
            GiPFELKiND Silver Members @ChrisA
            last edited by 22 May 2023, 15:41

            @ChrisA I see this on my app too 🤔🙈

            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

            1 Reply Last reply Reply Quote 0
            • G Offline
              GiPFELKiND Silver Members @ChrisA
              last edited by 22 May 2023, 15:43

              @ChrisA Screenshot_2023-05-22-17-42-58-228_com.stt.android.suunto-edit.jpg

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              G 1 Reply Last reply 22 May 2023, 15:44 Reply Quote 0
              • G Offline
                GiPFELKiND Silver Members @GiPFELKiND
                last edited by 22 May 2023, 15:44

                @GiPFELKiND said in Suunto Vertical: Bug Collection:

                @ChrisA Screenshot_2023-05-22-17-42-58-228_com.stt.android.suunto-edit.jpg
                Looks like by you

                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                1 Reply Last reply Reply Quote 0
                • D Offline
                  dulko79 @ChrisA
                  last edited by 22 May 2023, 16:11

                  @ChrisA I have had similar pattern once in resources but not in HR.

                  App: beta
                  Phone: Iphone
                  iOS

                  1 Reply Last reply Reply Quote 1
                  • I Offline
                    isazi Moderator @ChrisA
                    last edited by 22 May 2023, 16:40

                    @ChrisA send logs and PM me.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 0
                    • ? Offline
                      A Former User @ChrisA
                      last edited by A Former User 22 May 2023, 16:46

                      @ChrisA it isn’t exclusive for SV, I have this on S9PP too. Sometimes just resources (HRV could not be measured?), sometimes resources+heart rate (HRV+HR could not be measured?).

                      I wear my watch strap pretty loose and don’t mind an occasional measurement is lost.

                      1 Reply Last reply Reply Quote 0
                      • H Offline
                        helgonet12
                        last edited by 22 May 2023, 16:48

                        Hi. Maybe user error but I can’t find how to turn off dnd. I have set sleeping hours until 08:00 but on workdays I get up at 06:00 and wanted to turn off dnd but could not find it. It was possible on the S9b.
                        Thanks.

                        D 1 Reply Last reply 22 May 2023, 16:52 Reply Quote 0
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @helgonet12
                          last edited by 22 May 2023, 16:52

                          @helgonet12 just down in the watchface menu

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          H 1 Reply Last reply 22 May 2023, 17:00 Reply Quote 0
                          • H Offline
                            helgonet12 @Dimitrios Kanellopoulos
                            last edited by 22 May 2023, 17:00

                            @Dimitrios-Kanellopoulos I can’t find it 🫣. It is not there? Just possible to choose wach face and colours.

                            1 Reply Last reply Reply Quote 0
                            • H Offline
                              helgonet12
                              last edited by 22 May 2023, 17:00

                              @Dimitrios-Kanellopoulos I can’t find it 🫣. It is not there? Just possible to choose wach face and colours.

                              F 1 Reply Last reply 22 May 2023, 17:01 Reply Quote 0
                              • F Offline
                                freeheeler @helgonet12
                                last edited by 22 May 2023, 17:01

                                @helgonet12
                                lower button press 7 times… or once and scrolling on touch screen 👍

                                living sideways

                                H 1 Reply Last reply 22 May 2023, 18:43 Reply Quote 0
                                • W Offline
                                  wmichi
                                  last edited by wmichi 22 May 2023, 18:02

                                  Since last tuesday, my SV Ti did a couple of unexpected reboots. The first time it happened before starting a stretching workout. I selected the stretching activity profile and the watch froze on the following screen. About 20s later it rebooted itself (I did not press any buttons except the start button three times).

                                  The other times it happened during the day, when the watch displayed the solar charging watch face. I did not even interact with the watch. I saw the booting screen by accident. After reboot, the resources are always reset to 40%. I have seen this reset to 40% now 4 times (in 7 days). So I guess 4 reboots (+ the one when starting the stretching workout). Next time it happens, I will send the logs to Suunto immediately afterwards.

                                  My settings: 24/7 HR on, sleep on, blood oxygen measurements during sleep, no notifications, standby off, backlight low, target notifications (steps,…) on, watch face is the solar charing watch face.

                                  Lucky me: it never happened during the 16 hours of training I did since receiving the watch 🙂

                                  I 1 Reply Last reply 22 May 2023, 18:55 Reply Quote 0
                                  • H Offline
                                    helgonet12 @freeheeler
                                    last edited by 22 May 2023, 18:43

                                    @freeheeler thanks I found it 😀. User error 🙄

                                    1 Reply Last reply Reply Quote 1
                                    • I Offline
                                      isazi Moderator @wmichi
                                      last edited by 22 May 2023, 18:55

                                      @wmichi rebooting on its own should not happen. Did you send logs immediately after?

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      W 1 Reply Last reply 22 May 2023, 21:15 Reply Quote 0
                                      • D Offline
                                        dombo Bronze Member @isazi
                                        last edited by dombo 22 May 2023, 19:20

                                        @isazi I’m able to reproduce not locking screen by going to weather screen on watch and leave it open. it will go back to the time but screen never locks for me and seconds are there. I have vertical non solar. I can send logs if you are not able to reproduce it.

                                        I S 2 Replies Last reply 22 May 2023, 19:24 Reply Quote 0
                                        • I Offline
                                          isazi Moderator @dombo
                                          last edited by 22 May 2023, 19:24

                                          @dombo so just go to weather, stay there, and watch does not lock itself ever after?

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          E D F 3 Replies Last reply 22 May 2023, 19:24 Reply Quote 0
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