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Suunto Vertical: Bug Collection

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  • I Offline
    isazi Moderator @surfboomerang
    last edited by 22 May 2023, 15:15

    @surfboomerang which watchface? It never happened to me, and I usually use the new one.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    S D 2 Replies Last reply 22 May 2023, 15:16 Reply Quote 0
    • S Offline
      surfboomerang @isazi
      last edited by surfboomerang 22 May 2023, 15:16

      @isazi I also use the new watchface (the one with the solar bars). I don’t see it very often, but will try to capture it when it happens again

      Suunto Vertical Titanium Solar
      OnePlus Nord 4

      C 1 Reply Last reply 22 May 2023, 15:39 Reply Quote 0
      • C Offline
        ChrisA Platinum Member @surfboomerang
        last edited by ChrisA 22 May 2023, 15:39

        @isazi I have „gaps“ in the Resources (on the watch and corresponding in the app )
        IMG_0096.jpeg

        I never had this with other Suuntos. Is this happening to others too? Does not bother me too much, but maybe a small bug, so reported here.

        G D I ? 5 Replies Last reply 22 May 2023, 15:41 Reply Quote 1
        • G Online
          GiPFELKiND Silver Members @ChrisA
          last edited by 22 May 2023, 15:41

          @ChrisA I see this on my app too 🤔🙈

          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

          1 Reply Last reply Reply Quote 0
          • G Online
            GiPFELKiND Silver Members @ChrisA
            last edited by 22 May 2023, 15:43

            @ChrisA Screenshot_2023-05-22-17-42-58-228_com.stt.android.suunto-edit.jpg

            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

            G 1 Reply Last reply 22 May 2023, 15:44 Reply Quote 0
            • G Online
              GiPFELKiND Silver Members @GiPFELKiND
              last edited by 22 May 2023, 15:44

              @GiPFELKiND said in Suunto Vertical: Bug Collection:

              @ChrisA Screenshot_2023-05-22-17-42-58-228_com.stt.android.suunto-edit.jpg
              Looks like by you

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              1 Reply Last reply Reply Quote 0
              • D Online
                dulko79 @ChrisA
                last edited by 22 May 2023, 16:11

                @ChrisA I have had similar pattern once in resources but not in HR.

                App: beta
                Phone: Iphone
                iOS

                1 Reply Last reply Reply Quote 1
                • I Offline
                  isazi Moderator @ChrisA
                  last edited by 22 May 2023, 16:40

                  @ChrisA send logs and PM me.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @ChrisA
                    last edited by A Former User 22 May 2023, 16:46

                    @ChrisA it isn’t exclusive for SV, I have this on S9PP too. Sometimes just resources (HRV could not be measured?), sometimes resources+heart rate (HRV+HR could not be measured?).

                    I wear my watch strap pretty loose and don’t mind an occasional measurement is lost.

                    1 Reply Last reply Reply Quote 0
                    • H Offline
                      helgonet12
                      last edited by 22 May 2023, 16:48

                      Hi. Maybe user error but I can’t find how to turn off dnd. I have set sleeping hours until 08:00 but on workdays I get up at 06:00 and wanted to turn off dnd but could not find it. It was possible on the S9b.
                      Thanks.

                      D 1 Reply Last reply 22 May 2023, 16:52 Reply Quote 0
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @helgonet12
                        last edited by 22 May 2023, 16:52

                        @helgonet12 just down in the watchface menu

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        H 1 Reply Last reply 22 May 2023, 17:00 Reply Quote 0
                        • H Offline
                          helgonet12 @Dimitrios Kanellopoulos
                          last edited by 22 May 2023, 17:00

                          @Dimitrios-Kanellopoulos I can’t find it 🫣. It is not there? Just possible to choose wach face and colours.

                          1 Reply Last reply Reply Quote 0
                          • H Offline
                            helgonet12
                            last edited by 22 May 2023, 17:00

                            @Dimitrios-Kanellopoulos I can’t find it 🫣. It is not there? Just possible to choose wach face and colours.

                            F 1 Reply Last reply 22 May 2023, 17:01 Reply Quote 0
                            • F Offline
                              freeheeler @helgonet12
                              last edited by 22 May 2023, 17:01

                              @helgonet12
                              lower button press 7 times… or once and scrolling on touch screen 👍

                              living sideways

                              H 1 Reply Last reply 22 May 2023, 18:43 Reply Quote 0
                              • W Offline
                                wmichi
                                last edited by wmichi 22 May 2023, 18:02

                                Since last tuesday, my SV Ti did a couple of unexpected reboots. The first time it happened before starting a stretching workout. I selected the stretching activity profile and the watch froze on the following screen. About 20s later it rebooted itself (I did not press any buttons except the start button three times).

                                The other times it happened during the day, when the watch displayed the solar charging watch face. I did not even interact with the watch. I saw the booting screen by accident. After reboot, the resources are always reset to 40%. I have seen this reset to 40% now 4 times (in 7 days). So I guess 4 reboots (+ the one when starting the stretching workout). Next time it happens, I will send the logs to Suunto immediately afterwards.

                                My settings: 24/7 HR on, sleep on, blood oxygen measurements during sleep, no notifications, standby off, backlight low, target notifications (steps,…) on, watch face is the solar charing watch face.

                                Lucky me: it never happened during the 16 hours of training I did since receiving the watch 🙂

                                I 1 Reply Last reply 22 May 2023, 18:55 Reply Quote 0
                                • H Offline
                                  helgonet12 @freeheeler
                                  last edited by 22 May 2023, 18:43

                                  @freeheeler thanks I found it 😀. User error 🙄

                                  1 Reply Last reply Reply Quote 1
                                  • I Offline
                                    isazi Moderator @wmichi
                                    last edited by 22 May 2023, 18:55

                                    @wmichi rebooting on its own should not happen. Did you send logs immediately after?

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    W 1 Reply Last reply 22 May 2023, 21:15 Reply Quote 0
                                    • D Offline
                                      dombo Bronze Member @isazi
                                      last edited by dombo 22 May 2023, 19:20

                                      @isazi I’m able to reproduce not locking screen by going to weather screen on watch and leave it open. it will go back to the time but screen never locks for me and seconds are there. I have vertical non solar. I can send logs if you are not able to reproduce it.

                                      I S 2 Replies Last reply 22 May 2023, 19:24 Reply Quote 0
                                      • I Offline
                                        isazi Moderator @dombo
                                        last edited by 22 May 2023, 19:24

                                        @dombo so just go to weather, stay there, and watch does not lock itself ever after?

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        E D F 3 Replies Last reply 22 May 2023, 19:24 Reply Quote 0
                                        • E Offline
                                          Egika Platinum Member @isazi
                                          last edited by 22 May 2023, 19:24

                                          @isazi yes. Just reported it

                                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                          Race S All Black - TI Canary - Titanium Courtney

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