Suunto Vertical: Bug Collection

dulko79

@ChrisA I have had similar pattern once in resources but not in HR.

isazi

@ChrisA send logs and PM me.

A Former User

@ChrisA it isn’t exclusive for SV, I have this on S9PP too. Sometimes just resources (HRV could not be measured?), sometimes resources+heart rate (HRV+HR could not be measured?).

I wear my watch strap pretty loose and don’t mind an occasional measurement is lost.

helgonet12

Hi. Maybe user error but I can’t find how to turn off dnd. I have set sleeping hours until 08:00 but on workdays I get up at 06:00 and wanted to turn off dnd but could not find it. It was possible on the S9b.
Thanks.

Dimitrios Kanellopoulos

@helgonet12 just down in the watchface menu

helgonet12

@Dimitrios-Kanellopoulos I can’t find it 🫣. It is not there? Just possible to choose wach face and colours.

helgonet12

@Dimitrios-Kanellopoulos I can’t find it 🫣. It is not there? Just possible to choose wach face and colours.

freeheeler

@helgonet12
lower button press 7 times… or once and scrolling on touch screen

wmichi

Since last tuesday, my SV Ti did a couple of unexpected reboots. The first time it happened before starting a stretching workout. I selected the stretching activity profile and the watch froze on the following screen. About 20s later it rebooted itself (I did not press any buttons except the start button three times).

The other times it happened during the day, when the watch displayed the solar charging watch face. I did not even interact with the watch. I saw the booting screen by accident. After reboot, the resources are always reset to 40%. I have seen this reset to 40% now 4 times (in 7 days). So I guess 4 reboots (+ the one when starting the stretching workout). Next time it happens, I will send the logs to Suunto immediately afterwards.

My settings: 24/7 HR on, sleep on, blood oxygen measurements during sleep, no notifications, standby off, backlight low, target notifications (steps,…) on, watch face is the solar charing watch face.

Lucky me: it never happened during the 16 hours of training I did since receiving the watch

helgonet12

@freeheeler thanks I found it . User error

isazi

@wmichi rebooting on its own should not happen. Did you send logs immediately after?

dombo

@isazi I’m able to reproduce not locking screen by going to weather screen on watch and leave it open. it will go back to the time but screen never locks for me and seconds are there. I have vertical non solar. I can send logs if you are not able to reproduce it.

isazi

@dombo so just go to weather, stay there, and watch does not lock itself ever after?

Egika

@isazi yes. Just reported it

olaffen

Am mistaken if I think I should be able to select power as Intensity zones during exercise? I only get the options of HR and Power.

I am using the standard Runnning - Power sport profile, and have adjusted the zones for running power.

Edit: didn’t manage the photo, but it was only a picture of the watch showing only HR an Pace as options into the pre-workout menu.

dombo

@isazi exactly

isazi

@olaffen there is an issue in both S9PP and Vertical, power zones can be set only if paired to external power monitor.

olaffen

@isazi

Thanks

isazi

@dombo it does lock itself with testing firmware. I just tried.

Egika

@isazi it does not lock for me