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Suunto Vertical: Bug Collection

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  • I Offline
    isazi Moderator @ChrisA
    last edited by 22 May 2023, 16:40

    @ChrisA send logs and PM me.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    1 Reply Last reply Reply Quote 0
    • ? Offline
      A Former User @ChrisA
      last edited by A Former User 22 May 2023, 16:46

      @ChrisA it isn’t exclusive for SV, I have this on S9PP too. Sometimes just resources (HRV could not be measured?), sometimes resources+heart rate (HRV+HR could not be measured?).

      I wear my watch strap pretty loose and don’t mind an occasional measurement is lost.

      1 Reply Last reply Reply Quote 0
      • H Offline
        helgonet12
        last edited by 22 May 2023, 16:48

        Hi. Maybe user error but I can’t find how to turn off dnd. I have set sleeping hours until 08:00 but on workdays I get up at 06:00 and wanted to turn off dnd but could not find it. It was possible on the S9b.
        Thanks.

        D 1 Reply Last reply 22 May 2023, 16:52 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @helgonet12
          last edited by 22 May 2023, 16:52

          @helgonet12 just down in the watchface menu

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
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          H 1 Reply Last reply 22 May 2023, 17:00 Reply Quote 0
          • H Offline
            helgonet12 @Dimitrios Kanellopoulos
            last edited by 22 May 2023, 17:00

            @Dimitrios-Kanellopoulos I can’t find it 🫣. It is not there? Just possible to choose wach face and colours.

            1 Reply Last reply Reply Quote 0
            • H Offline
              helgonet12
              last edited by 22 May 2023, 17:00

              @Dimitrios-Kanellopoulos I can’t find it 🫣. It is not there? Just possible to choose wach face and colours.

              F 1 Reply Last reply 22 May 2023, 17:01 Reply Quote 0
              • F Offline
                freeheeler @helgonet12
                last edited by 22 May 2023, 17:01

                @helgonet12
                lower button press 7 times… or once and scrolling on touch screen 👍

                living sideways

                H 1 Reply Last reply 22 May 2023, 18:43 Reply Quote 0
                • W Offline
                  wmichi
                  last edited by wmichi 22 May 2023, 18:02

                  Since last tuesday, my SV Ti did a couple of unexpected reboots. The first time it happened before starting a stretching workout. I selected the stretching activity profile and the watch froze on the following screen. About 20s later it rebooted itself (I did not press any buttons except the start button three times).

                  The other times it happened during the day, when the watch displayed the solar charging watch face. I did not even interact with the watch. I saw the booting screen by accident. After reboot, the resources are always reset to 40%. I have seen this reset to 40% now 4 times (in 7 days). So I guess 4 reboots (+ the one when starting the stretching workout). Next time it happens, I will send the logs to Suunto immediately afterwards.

                  My settings: 24/7 HR on, sleep on, blood oxygen measurements during sleep, no notifications, standby off, backlight low, target notifications (steps,…) on, watch face is the solar charing watch face.

                  Lucky me: it never happened during the 16 hours of training I did since receiving the watch 🙂

                  I 1 Reply Last reply 22 May 2023, 18:55 Reply Quote 0
                  • H Offline
                    helgonet12 @freeheeler
                    last edited by 22 May 2023, 18:43

                    @freeheeler thanks I found it 😀. User error 🙄

                    1 Reply Last reply Reply Quote 1
                    • I Offline
                      isazi Moderator @wmichi
                      last edited by 22 May 2023, 18:55

                      @wmichi rebooting on its own should not happen. Did you send logs immediately after?

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      W 1 Reply Last reply 22 May 2023, 21:15 Reply Quote 0
                      • D Offline
                        dombo Bronze Member @isazi
                        last edited by dombo 22 May 2023, 19:20

                        @isazi I’m able to reproduce not locking screen by going to weather screen on watch and leave it open. it will go back to the time but screen never locks for me and seconds are there. I have vertical non solar. I can send logs if you are not able to reproduce it.

                        I S 2 Replies Last reply 22 May 2023, 19:24 Reply Quote 0
                        • I Offline
                          isazi Moderator @dombo
                          last edited by 22 May 2023, 19:24

                          @dombo so just go to weather, stay there, and watch does not lock itself ever after?

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          E D F 3 Replies Last reply 22 May 2023, 19:24 Reply Quote 0
                          • E Offline
                            Egika Platinum Member @isazi
                            last edited by 22 May 2023, 19:24

                            @isazi yes. Just reported it

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - TI Canary - Titanium Courtney

                            1 Reply Last reply Reply Quote 2
                            • O Offline
                              olaffen
                              last edited by olaffen 22 May 2023, 19:25

                              Am mistaken if I think I should be able to select power as Intensity zones during exercise? I only get the options of HR and Power.

                              I am using the standard Runnning - Power sport profile, and have adjusted the zones for running power.

                              Edit: didn’t manage the photo, but it was only a picture of the watch showing only HR an Pace as options into the pre-workout menu.

                              I 1 Reply Last reply 22 May 2023, 19:26 Reply Quote 1
                              • D Offline
                                dombo Bronze Member @isazi
                                last edited by 22 May 2023, 19:25

                                @isazi exactly

                                I 1 Reply Last reply 22 May 2023, 19:26 Reply Quote 0
                                • I Offline
                                  isazi Moderator @olaffen
                                  last edited by 22 May 2023, 19:26

                                  @olaffen there is an issue in both S9PP and Vertical, power zones can be set only if paired to external power monitor.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  O F 2 Replies Last reply 22 May 2023, 19:26 Reply Quote 1
                                  • O Offline
                                    olaffen @isazi
                                    last edited by 22 May 2023, 19:26

                                    @isazi

                                    Thanks 😊

                                    1 Reply Last reply Reply Quote 0
                                    • I Offline
                                      isazi Moderator @dombo
                                      last edited by 22 May 2023, 19:26

                                      @dombo it does lock itself with testing firmware. I just tried.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      E D 2 Replies Last reply 22 May 2023, 19:29 Reply Quote 2
                                      • E Offline
                                        Egika Platinum Member @isazi
                                        last edited by Egika 22 May 2023, 19:29

                                        @isazi it does not lock for me 😉

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        B 1 Reply Last reply 22 May 2023, 23:07 Reply Quote 0
                                        • S Offline
                                          surfboomerang @dombo
                                          last edited by surfboomerang 22 May 2023, 19:30

                                          @dombo Nice find!
                                          Maybe there are some other screens/actions that trigger this too because I can’t remember that I left the Weather widget open. But the result is the same.

                                          Let’s hope it is indeed fixed in the new firmware

                                          Edit:
                                          Ow… too bad 😞

                                          @Egika said in Suunto Vertical: Bug Collection:

                                          @isazi it does not for me 😉

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

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