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Suunto Vertical: Bug Collection

Scheduled Pinned Locked Moved Suunto Vertical
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  • W Offline
    wmichi
    last edited by wmichi 22 May 2023, 18:02

    Since last tuesday, my SV Ti did a couple of unexpected reboots. The first time it happened before starting a stretching workout. I selected the stretching activity profile and the watch froze on the following screen. About 20s later it rebooted itself (I did not press any buttons except the start button three times).

    The other times it happened during the day, when the watch displayed the solar charging watch face. I did not even interact with the watch. I saw the booting screen by accident. After reboot, the resources are always reset to 40%. I have seen this reset to 40% now 4 times (in 7 days). So I guess 4 reboots (+ the one when starting the stretching workout). Next time it happens, I will send the logs to Suunto immediately afterwards.

    My settings: 24/7 HR on, sleep on, blood oxygen measurements during sleep, no notifications, standby off, backlight low, target notifications (steps,โ€ฆ) on, watch face is the solar charing watch face.

    Lucky me: it never happened during the 16 hours of training I did since receiving the watch ๐Ÿ™‚

    I 1 Reply Last reply 22 May 2023, 18:55 Reply Quote 0
    • H Offline
      helgonet12 @freeheeler
      last edited by 22 May 2023, 18:43

      @freeheeler thanks I found it ๐Ÿ˜€. User error ๐Ÿ™„

      1 Reply Last reply Reply Quote 1
      • I Offline
        isazi Moderator @wmichi
        last edited by 22 May 2023, 18:55

        @wmichi rebooting on its own should not happen. Did you send logs immediately after?

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        W 1 Reply Last reply 22 May 2023, 21:15 Reply Quote 0
        • D Offline
          dombo Bronze Member @isazi
          last edited by dombo 22 May 2023, 19:20

          @isazi Iโ€™m able to reproduce not locking screen by going to weather screen on watch and leave it open. it will go back to the time but screen never locks for me and seconds are there. I have vertical non solar. I can send logs if you are not able to reproduce it.

          I S 2 Replies Last reply 22 May 2023, 19:24 Reply Quote 0
          • I Offline
            isazi Moderator @dombo
            last edited by 22 May 2023, 19:24

            @dombo so just go to weather, stay there, and watch does not lock itself ever after?

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            E D F 3 Replies Last reply 22 May 2023, 19:24 Reply Quote 0
            • E Offline
              Egika Platinum Member @isazi
              last edited by 22 May 2023, 19:24

              @isazi yes. Just reported it

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              1 Reply Last reply Reply Quote 2
              • O Offline
                olaffen
                last edited by olaffen 22 May 2023, 19:25

                Am mistaken if I think I should be able to select power as Intensity zones during exercise? I only get the options of HR and Power.

                I am using the standard Runnning - Power sport profile, and have adjusted the zones for running power.

                Edit: didnโ€™t manage the photo, but it was only a picture of the watch showing only HR an Pace as options into the pre-workout menu.

                I 1 Reply Last reply 22 May 2023, 19:26 Reply Quote 1
                • D Offline
                  dombo Bronze Member @isazi
                  last edited by 22 May 2023, 19:25

                  @isazi exactly

                  I 1 Reply Last reply 22 May 2023, 19:26 Reply Quote 0
                  • I Offline
                    isazi Moderator @olaffen
                    last edited by 22 May 2023, 19:26

                    @olaffen there is an issue in both S9PP and Vertical, power zones can be set only if paired to external power monitor.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    O F 2 Replies Last reply 22 May 2023, 19:26 Reply Quote 1
                    • O Offline
                      olaffen @isazi
                      last edited by 22 May 2023, 19:26

                      @isazi

                      Thanks ๐Ÿ˜Š

                      1 Reply Last reply Reply Quote 0
                      • I Offline
                        isazi Moderator @dombo
                        last edited by 22 May 2023, 19:26

                        @dombo it does lock itself with testing firmware. I just tried.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        E D 2 Replies Last reply 22 May 2023, 19:29 Reply Quote 2
                        • E Offline
                          Egika Platinum Member @isazi
                          last edited by Egika 22 May 2023, 19:29

                          @isazi it does not lock for me ๐Ÿ˜‰

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          B 1 Reply Last reply 22 May 2023, 23:07 Reply Quote 0
                          • S Offline
                            surfboomerang @dombo
                            last edited by surfboomerang 22 May 2023, 19:30

                            @dombo Nice find!
                            Maybe there are some other screens/actions that trigger this too because I canโ€™t remember that I left the Weather widget open. But the result is the same.

                            Letโ€™s hope it is indeed fixed in the new firmware

                            Edit:
                            Owโ€ฆ too bad ๐Ÿ˜ž

                            @Egika said in Suunto Vertical: Bug Collection:

                            @isazi it does not for me ๐Ÿ˜‰

                            Suunto Vertical Titanium Solar
                            OnePlus Nord 4

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              dombo Bronze Member @isazi
                              last edited by 22 May 2023, 19:35

                              @isazi so it should be already fixed, right?

                              I 1 Reply Last reply 22 May 2023, 19:36 Reply Quote 0
                              • I Offline
                                isazi Moderator @dombo
                                last edited by 22 May 2023, 19:36

                                @dombo apparently not, it is fine for me, but it is not for others.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 0
                                • F Offline
                                  Freezer Bronze Member @isazi
                                  last edited by 22 May 2023, 19:40

                                  @isazi my Vertical Solar locks itself if left on the weather widget (running 2.25.48)

                                  S 1 Reply Last reply 22 May 2023, 19:58 Reply Quote 1
                                  • S Offline
                                    surfboomerang @Freezer
                                    last edited by surfboomerang 22 May 2023, 19:58

                                    @Freezer It looks like it is related to the position of the widgets.
                                    I performed the following tests (positions are relative to the watch face):

                                    • weather widget, 1 screen left from watch face -> doesnโ€™t lock
                                    • notification widget, 1 screen right -> doesnโ€™t lock
                                    • solar widget, 3 screens right -> locks watch
                                    • moved solar widget to 1 screen right from the watch face -> doesnโ€™t lock
                                    • notification widget, now 2 screens right -> locks watch

                                    Suunto Vertical Titanium Solar
                                    OnePlus Nord 4

                                    1 Reply Last reply Reply Quote 5
                                    • W Offline
                                      wmichi @isazi
                                      last edited by 22 May 2023, 21:15

                                      @isazi Unfortunately not. At the time when I saw it rebooting, my 3 year old son slept on me and I didnโ€™t dare to move to get to my phone ๐Ÿ˜‰ Next time.

                                      1 Reply Last reply Reply Quote 1
                                      • B Offline
                                        Brad_Olwin Moderator @Egika
                                        last edited by 22 May 2023, 23:07

                                        @Egika said in Suunto Vertical: Bug Collection:

                                        @isazi it does not lock for me ๐Ÿ˜‰

                                        Sorry @Egika it locks for me if I leave the solar face screen alone, I am with @isazi on this one for test firmware.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        1 Reply Last reply Reply Quote 0
                                        • L Offline
                                          lexterm77 Bronze Member
                                          last edited by 23 May 2023, 01:21

                                          In activelook app on SV, battery status screen on a watch s+ shows only dash, It does work on S5P.

                                          Same app on SV when navigation gets manually switched from route to breadcrumb, glasses get stuck at showing waypoint distance without changing, just stays frozen. When I turn off and on glasses, it resumes normal operation.

                                          I 1 Reply Last reply 23 May 2023, 06:30 Reply Quote 0
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