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Suunto Vertical: Bug Collection

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  • D Offline
    dombo Bronze Member
    last edited by 27 May 2023, 18:48

    I run map and I got only black tiles. after soft reset it works. is this know?

    I 1 Reply Last reply 28 May 2023, 09:10 Reply Quote 0
    • I Offline
      isazi Moderator @dombo
      last edited by 28 May 2023, 09:10

      @dombo yes, being debugged by Suunto

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      L 1 Reply Last reply 28 May 2023, 11:03 Reply Quote 0
      • L Offline
        lexterm77 Bronze Member @isazi
        last edited by 28 May 2023, 11:03

        @isazi

        Sometimes heart rate widget has “scratching marks” that follow swipes and not sapphire glass.

        1 Reply Last reply Reply Quote 0
        • A Offline
          aroo7 Bronze Member
          last edited by 28 May 2023, 11:10

          Has anyone had a problem with charging the battery? This morning I connected the watch to the charger, there was a charging screen on the watch, but despite this, after 20 minutes the battery status did not change. I tried disconnecting the equipment and click the charger again, but each time it looked the same. The watch displayed that the charging procedure was in progress, but the battery status did not change.
          P. S. Soft reset didn’t help 😉

          S 1 Reply Last reply 28 May 2023, 16:48 Reply Quote 0
          • R Offline
            runomatic Silver Members
            last edited by 28 May 2023, 14:56

            Turn by turn navigation with imported GPX Tracks (via STRAVA) doesn’t work. Anybody else with this problem?

            https://runomatic.de
            SUUNTO VERTICAL Titanium Solar Black (2.40.44)
            SUUNTO WING Black
            SUUNTO App (iOS)

            K 1 Reply Last reply 30 May 2023, 12:43 Reply Quote 0
            • F Offline
              Frederick Rochette Bronze Member
              last edited by 28 May 2023, 16:31

              Today the watch went off in the middle of trail running…

              L R J 3 Replies Last reply 28 May 2023, 16:49 Reply Quote 0
              • S Offline
                surfboomerang @aroo7
                last edited by 28 May 2023, 16:48

                @aroo7 sorry, can’t tell. I haven’t charged mine yet. It is still at 60% since I received it.

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                1 Reply Last reply Reply Quote 0
                • L Offline
                  lessthanmore Bronze Member @Frederick Rochette
                  last edited by 28 May 2023, 16:49

                  @Frederick-Rochette Do you have some more information in terms of which sports mode, S+ Apps, etc.?

                  F 1 Reply Last reply 29 May 2023, 20:40 Reply Quote 0
                  • R Offline
                    runomatic Silver Members @Frederick Rochette
                    last edited by 28 May 2023, 17:52

                    @Frederick-Rochette My Vertical did this on the second run. After a soft reset and five or six runs everything is fine so far.

                    https://runomatic.de
                    SUUNTO VERTICAL Titanium Solar Black (2.40.44)
                    SUUNTO WING Black
                    SUUNTO App (iOS)

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      jjpaz Bronze Member @Frederick Rochette
                      last edited by 29 May 2023, 06:08

                      @Frederick-Rochette My watch reset this past saturday when testing maps and navigation. Activity was “Basic Walk” without S+ Apps. I was watching the map screen and moving the map when suddenly the screen blinked two times (map-black-map-black) and then the watch rebooted.

                      Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                      L A 2 Replies Last reply 29 May 2023, 06:43 Reply Quote 0
                      • A Offline
                        aroo7 Bronze Member
                        last edited by 29 May 2023, 06:17

                        16% battery left 😕

                        1 Reply Last reply Reply Quote 0
                        • L Offline
                          Luís Pinto Platinum Member @jjpaz
                          last edited by 29 May 2023, 06:43

                          @jjpaz I didn’t experience nothing bad with this watch and SW, for now.

                          SR
                          Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            aroo7 Bronze Member @jjpaz
                            last edited by 29 May 2023, 06:53

                            @jjpaz my watch has already scored several unexpected restarts most times after clicking START before training sessions

                            1 Reply Last reply Reply Quote 0
                            • G Offline
                              greku Bronze Member
                              last edited by 29 May 2023, 06:56

                              After Trail running with HR belt , I wanted to start indor training without gps and external hr belt. I waited for the hr signal from my wrist about 1-2min without fix … so I checked my daily hr widget. I saw only : ‘mensuration’ message without any HR data. I checked HR led and it was off.
                              Soft reboot helped. Also ‘historical’ hr data were visible …

                              before the reboot
                              IMG_1610.jpeg
                              after the reboot
                              IMG_1611.jpeg

                              1 Reply Last reply Reply Quote 0
                              • Z Offline
                                zhang965
                                last edited by 29 May 2023, 12:18

                                I got a reboot, the watch shows Suunto logo after saving activity

                                Winners Wear Winners

                                1 Reply Last reply Reply Quote 1
                                • L Offline
                                  Likarnik Bronze Member @Likarnik
                                  last edited by 29 May 2023, 12:44

                                  @Likarnik said in Suunto Vertical: Bug Collection:

                                  Just checked my HR zones:

                                  e98f37e6-9fe0-421e-9b60-315a0b07aa72-image.png

                                  I set them on initial setup 3 days ago, I wanted to tweak some values…

                                  Couple of days not checking zones, yesterday I wanted to set my target zone:
                                  c22f369b-f686-4191-ae0d-11d9a2678bd6-image.png

                                  If I go to edit, same picture as above… I guess after reboot it worked for couple of days and then watch forgets them?

                                  B 1 Reply Last reply 29 May 2023, 23:15 Reply Quote 0
                                  • F Offline
                                    Frederick Rochette Bronze Member @lessthanmore
                                    last edited by 29 May 2023, 20:40

                                    @lessthanmore
                                    Custom trail mode
                                    No S+
                                    OHR
                                    If I remember well I had to be on the map screen with route tracking.

                                    1 Reply Last reply Reply Quote 0
                                    • B Online
                                      Brad_Olwin Moderator @Likarnik
                                      last edited by 29 May 2023, 23:15

                                      @Likarnik That is strange. I have had this happen once or twice. After a reboot it has never returned. If it happens again PM me and send logs to Suunto. In the PM tell me your Suunto username and the time you sent the logs and the time zone. I will file a bug report.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      G 1 Reply Last reply 29 May 2023, 23:35 Reply Quote 1
                                      • G Offline
                                        gone troppo Bronze Member @Brad_Olwin
                                        last edited by 29 May 2023, 23:35

                                        I cannot believe all these issues people are having I’m sorry you guys are having these issues. If one was to read this thread they would think this product is completely faulty. I just wanted to put it out there that my vertical works perfectly thus far none of the issues reported in here.

                                        M C J 3 Replies Last reply 29 May 2023, 23:39 Reply Quote 6
                                        • M Offline
                                          mikekoski490 Bronze Member @gone troppo
                                          last edited by 29 May 2023, 23:39

                                          @gone-troppo Ditto so far.

                                          Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                          Current: Suunto Race Ti

                                          Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                          Suunto App running on Google Pixel 8/Android 14

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