Suunto Vertical: Bug Collection

runomatic

Turn by turn navigation with imported GPX Tracks (via STRAVA) doesn’t work. Anybody else with this problem?

Frederick Rochette

Today the watch went off in the middle of trail running…

surfboomerang

@aroo7 sorry, can’t tell. I haven’t charged mine yet. It is still at 60% since I received it.

lessthanmore

@Frederick-Rochette Do you have some more information in terms of which sports mode, S+ Apps, etc.?

runomatic

@Frederick-Rochette My Vertical did this on the second run. After a soft reset and five or six runs everything is fine so far.

jjpaz

@Frederick-Rochette My watch reset this past saturday when testing maps and navigation. Activity was “Basic Walk” without S+ Apps. I was watching the map screen and moving the map when suddenly the screen blinked two times (map-black-map-black) and then the watch rebooted.

aroo7

16% battery left

Luís Pinto

@jjpaz I didn’t experience nothing bad with this watch and SW, for now.

aroo7

@jjpaz my watch has already scored several unexpected restarts most times after clicking START before training sessions

greku

After Trail running with HR belt , I wanted to start indor training without gps and external hr belt. I waited for the hr signal from my wrist about 1-2min without fix … so I checked my daily hr widget. I saw only : ‘mensuration’ message without any HR data. I checked HR led and it was off.
Soft reboot helped. Also ‘historical’ hr data were visible …

before the reboot

after the reboot

zhang965

I got a reboot, the watch shows Suunto logo after saving activity

Likarnik

@Likarnik said in Suunto Vertical: Bug Collection:

Just checked my HR zones:

I set them on initial setup 3 days ago, I wanted to tweak some values…

Couple of days not checking zones, yesterday I wanted to set my target zone:

If I go to edit, same picture as above… I guess after reboot it worked for couple of days and then watch forgets them?

Frederick Rochette

@lessthanmore
Custom trail mode
No S+
OHR
If I remember well I had to be on the map screen with route tracking.

Brad_Olwin

@Likarnik That is strange. I have had this happen once or twice. After a reboot it has never returned. If it happens again PM me and send logs to Suunto. In the PM tell me your Suunto username and the time you sent the logs and the time zone. I will file a bug report.

gone troppo

I cannot believe all these issues people are having I’m sorry you guys are having these issues. If one was to read this thread they would think this product is completely faulty. I just wanted to put it out there that my vertical works perfectly thus far none of the issues reported in here.

mikekoski490

@gone-troppo Ditto so far.

cs2nd

@gone-troppo Thank you for your note. This is reassuring.

Alexndre

When I do indoor rowing why does my watch indicate the cadence and distance when it can’t calculate them ?!

jjpaz

@gone-troppo There are several “minor” bugs that need to be corrected.
In my case:

Initial setup required 2 soft reset to be able to configure intensity zones.
Several S+ Apps doesn’t work as expected and doesn’t offer reliable data (and data offered is very different as data in the Apps and watch)
Recovery and resources doesn’t work, is reported to Suunto also.
Random reboots during activity: it happened to me one time this weekend, testing maps. When moving map in the screen watch during a “walking” activity suddenly rebooted. And it was only “10 days old”, not an old and overloaded watch.
Random reboots when switching widgets: some people have suffered this, is not my case.

So, many of the problems are “minor” or not very important but the problem with the random reboots is very very important because if that issue becomes recurrent the watch becomes unstable and unreliable and it seems that are not isolated cases.

I hope that this initial software is an “advanced Beta version” and a more pulished software is coming and the unreliability problems will be solved.

aroo7

It should definitely look better. These unexpected reboots are incredibly annoying. Recovery time is also to be improved - on Sunday I had 120h, this morning it was 8h… The S9PP may have been a bit run-of-the-mill but it looked more stable. I hope we won’t have to wait long for an update