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Suunto Vertical: Bug Collection

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  • L Offline
    lexterm77 Bronze Member
    last edited by 4 Jun 2023, 12:15

    Yesterday after almost a week without a charge I put Vertical on charger, and after few hours I found it shut down. I had to hold upper button for 12s to wake it up.

    1 Reply Last reply Reply Quote 0
    • I Offline
      isazi Moderator @trailcafe
      last edited by 4 Jun 2023, 14:35

      @trailcafe oh it’s in the app, not the watch, sorry my mistake.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      ? 1 Reply Last reply 4 Jun 2023, 14:47 Reply Quote 0
      • ? Offline
        A Former User @isazi
        last edited by 4 Jun 2023, 14:47

        @isazi Both actually.

        I 1 Reply Last reply 4 Jun 2023, 14:51 Reply Quote 0
        • I Offline
          isazi Moderator @Guest
          last edited by 4 Jun 2023, 14:51

          @Ilya-Sul I will report it, thanks

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          ? 1 Reply Last reply 4 Jun 2023, 15:18 Reply Quote 0
          • ? Offline
            A Former User @isazi
            last edited by 4 Jun 2023, 15:18

            @isazi Thanks! 🙂

            I 1 Reply Last reply 4 Jun 2023, 15:20 Reply Quote 0
            • I Offline
              isazi Moderator @Guest
              last edited by 4 Jun 2023, 15:20

              @Ilya-Sul it seems to be an issue with the S+ app itself, if so the fix will not even require a firmware update.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              1 Reply Last reply Reply Quote 0
              • J Offline
                jjpaz Bronze Member @isazi
                last edited by 4 Jun 2023, 16:13

                @isazi Also in spanish. That banner appear in the post activity summary screen, Suuntoplus Climb data.

                Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                1 Reply Last reply Reply Quote 0
                • H Offline
                  Honza Bronze Member
                  last edited by 5 Jun 2023, 08:38

                  Another small UI issue I noticed. When navigating a route, my next waypoint called “Begin” was announced (I was riding in the other direction than how the route was created). On the screen annoucing this next waypoint, bottom part of the letter “g” was cut off. The text looked like “Beain”. Nothing major but I wanted to share it so that Suunto can fix this.

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    Mitch9
                    last edited by 5 Jun 2023, 08:46

                    Feedback after first mountaineering tour:

                    • S+ app “safe” not working (black screen)
                    • touchscreen stopped working not during activity (after soft reset everything was fine)
                    • solar widget shows strange data for saturday (after more than 11 hous activity with sun burn despite three time sun protection with 50 SPF)

                    20230605_104521~2.jpg

                    Watch: Suunto Vertical Titanium Solar (Sand)
                    SA: Android (beta)
                    HRS: Polar H10

                    ? E S M 4 Replies Last reply 5 Jun 2023, 09:54 Reply Quote 0
                    • ? Offline
                      A Former User @Mitch9
                      last edited by 5 Jun 2023, 09:54

                      @Mitch9 Yesterday I was out the whole day, got a sunburn on my face and forearms. But my graph showed just one “dot”, like there was almost no sun outside. So far I see no benefit from the solar panel, just a gimmick.

                      E 1 Reply Last reply 5 Jun 2023, 10:52 Reply Quote 0
                      • E Offline
                        Egika Platinum Member @Mitch9
                        last edited by 5 Jun 2023, 10:51

                        @Mitch9 at what charging level has the watch been on Saturday approximately?

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        M 1 Reply Last reply 5 Jun 2023, 10:58 Reply Quote 0
                        • E Offline
                          Egika Platinum Member @Guest
                          last edited by 5 Jun 2023, 10:52

                          @tomasbartko the display may be a gimmick, the solar charging itself is not. Battery run time is increased by up to 30% with the watch facing the sun. This has been verified by many testers as well.

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          ? 1 Reply Last reply 5 Jun 2023, 11:14 Reply Quote 3
                          • M Offline
                            Mitch9 @Egika
                            last edited by 5 Jun 2023, 10:58

                            @Egika said in Suunto Vertical: Bug Collection:

                            @Mitch9 at what charging level has the watch been on Saturday approximately?

                            Before activity: ca. 85 % (5:00 am)
                            After activity: ca. 60 % (4:00 pm)

                            Watch: Suunto Vertical Titanium Solar (Sand)
                            SA: Android (beta)
                            HRS: Polar H10

                            E 1 Reply Last reply 5 Jun 2023, 11:20 Reply Quote 0
                            • S Offline
                              SuperFlo75 Silver Members Bronze Member
                              last edited by 5 Jun 2023, 11:01

                              I thought about the reasons why some have issues with their watch (map problems, restarts and so on), and others don‘t have these issues? Could it be a Problem of storage usage? How many maps and apps do you have installed? I have installed 5 maps, and i like my watch…

                              Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                              Suunto Wing
                              Suunto 9 Peak Pro Titanium (owns my wife now)
                              Suunto Spartan Ultra
                              SA iOS 2.43.0 (18473)
                              Instagram @superflo75

                              J 1 Reply Last reply 5 Jun 2023, 11:20 Reply Quote 0
                              • ? Offline
                                A Former User @Egika
                                last edited by 5 Jun 2023, 11:14

                                @Egika this is well possible and I am not arguing about that, just my experience so far.

                                D 1 Reply Last reply 5 Jun 2023, 11:20 Reply Quote 1
                                • J Offline
                                  jakubdr Bronze Member @SuperFlo75
                                  last edited by 5 Jun 2023, 11:20

                                  @SuperFlo75 I have installed nearly whole Europe and also no issues.

                                  S 1 Reply Last reply 5 Jun 2023, 11:27 Reply Quote 1
                                  • D Offline
                                    Dante Mclalla Bronze Member @Guest
                                    last edited by 5 Jun 2023, 11:20

                                    @tomasbartko said in Suunto Vertical: Bug Collection:

                                    @Egika this is well possible and I am not arguing about that, just my experience so far.

                                    I do agree. We are here to list the issues we are facing and not to challenge Suunto as a company. So many issues however is annoying and make me thinking that the software at the time of the release is still immature and that’s a pity in light of the cost of this watch.

                                    1 Reply Last reply Reply Quote 1
                                    • E Offline
                                      Egika Platinum Member @Mitch9
                                      last edited by 5 Jun 2023, 11:20

                                      @Mitch9 ok. Thank you. This is way too much battery consumption indeed.
                                      Independently of the solar charging, the problem is something else.
                                      There are open bug reports at Suunto right now regarding this issue.

                                      Cheers

                                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                      Race S All Black - TI Canary - Titanium Courtney

                                      1 Reply Last reply Reply Quote 1
                                      • S Offline
                                        SuperFlo75 Silver Members Bronze Member @jakubdr
                                        last edited by 5 Jun 2023, 11:27

                                        @jakubdr That sounds good!

                                        Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                        Suunto Wing
                                        Suunto 9 Peak Pro Titanium (owns my wife now)
                                        Suunto Spartan Ultra
                                        SA iOS 2.43.0 (18473)
                                        Instagram @superflo75

                                        1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          surfboomerang @Mitch9
                                          last edited by 5 Jun 2023, 11:56

                                          @Mitch9 The solar widget doesn’t seem to work indeed. The graph on the watch face does.
                                          I also noticed touchscreen can stop reacting in the middle of the activity. Next time try to select “Map only”. In my case it started working again.

                                          @Mitch9 said in Suunto Vertical: Bug Collection:

                                          Before activity: ca. 85 % (5:00 am)
                                          After activity: ca. 60 % (4:00 pm)

                                          For reference, my watch uses 4% in 3 hours of windsurfing (a.k.a. solar heaven) with all options enabled except the display. Extending it to 11 hours you would end up with 14%-15% drain.

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

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