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Suunto Vertical: Bug Collection

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  • G Offline
    GregDi
    last edited by 7 Jun 2023, 16:14

    I think i have found a bug :

    When you chose dark mode on a sport mode, it’s been applied to all sports mode

    Race Titanium Charcoal
    Vertical Titanium Solar
    Garmin Fenix 7X Pro Sapphire Solar
    Garmin Fenix 6X Pro Solar
    9 Baro Titanium Ambassador
    9 Baro Titanium Red Bull X-Alps
    9 Baro Titanium
    Spartan Wrist HR Baro
    Ambit3 Peak Sapphire Blue
    Ambit2 Sapphire
    Ambit1

    1 Reply Last reply Reply Quote 0
    • M Offline
      mikekoski490 Bronze Member @surfboomerang
      last edited by 7 Jun 2023, 17:11

      @surfboomerang I do want to acknowledge all of the moderators as well as volunteers on here who are trying to answer questions as best they can on behalf of Suunto - Suunto have a small staff, and I do rely and appreciate the feedback and community driven tech help on here more so than a corporate response via email.

      Much more timely and real life, and I trust they are feeding peoples concerns here back to Suunto.

      I think its very unique and I like it a lot.

      I am one of the lucky ones who so far has not really had any issues (1 soft reset for maps and they have been good since then). Also remember initial reviews by DC Rainmaker etc were all good and I know that DC Rainmaker will report issues if he gets a device sent to him with pre-release buggy software, so lets hope those have issues are just a random few.

      I also know from working for big companies that people with issues will be 90+ percent of the discussion, and well less than 10 percent pipe in with positive stuff! There are a LOT of Suunto Vertical users out there (didnt the first batch sell out?) with no need to come to this Suunto forum because their devices are working just fine.

      …just my 2 cents.

      Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

      Current: Suunto Race Ti

      Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

      Suunto App running on Google Pixel 8/Android 14

      1 Reply Last reply Reply Quote 8
      • ? Offline
        A Former User
        last edited by 7 Jun 2023, 18:00

        Dont know if this counts as a bug, but I’m a little surprised that the GPS accuracy on my Vertical is noticably worse than on my 9PP. And that’s with best accuracy enabled. It has me walking through buildings, has me walking in the middle of the street or in my neighbors yard. My 9PP isn’t perfect either, but it’s better. 🤔

        1 Reply Last reply Reply Quote 0
        • W Offline
          Walter Samuel
          last edited by 7 Jun 2023, 18:44

          Is the blood oxygen sensor functional? It doesn’t measure during the day and makes one record at night - always 100% - compared to a medical device, it’s nonsense.

          Sleep measurement - I go to bed at 10 in the evening, wake up on the toilet for a few minutes at 3 in the morning and the watch makes a report, even when I go to sleep again. Instead of 8 hours of sleep, the watch will show only 5.

          M 1 Reply Last reply 7 Jun 2023, 18:52 Reply Quote 0
          • M Offline
            mikekoski490 Bronze Member @Walter Samuel
            last edited by 7 Jun 2023, 18:52

            @Walter-Samuel I get the same blood oxygen reading as my past devices (garmin coros Suunto) overnight. Usually between 91 and 98. Maybe try a manual reading during the daytime.

            Also make sure you set your sleep time do not disturb parameters. Mine is set to sleep at 11am and wake 630 am.

            Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

            Current: Suunto Race Ti

            Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

            Suunto App running on Google Pixel 8/Android 14

            W 1 Reply Last reply 7 Jun 2023, 18:55 Reply Quote 0
            • W Offline
              Walter Samuel @mikekoski490
              last edited by 7 Jun 2023, 18:55

              @mikekoski490 Garmin was showing me between 90-92%. SV always shows below 90% during the day.

              My sleep time is set to 22-06.
              🤔

              1 Reply Last reply Reply Quote 0
              • S Offline
                Sascha Domres Bronze Member @dombo
                last edited by 7 Jun 2023, 20:52

                @dombo I really hope that there will be an update soon… I can’t rely on the software yet. for example today for the first time I couldn’t see a map while walking… I had to save the activity. I then switched off the Suunto+ apps and did a soft reset (30 seconds). After that everything went again… but it was very annoying! I hope they get it under control soon…I mean 800 EUR

                G 1 Reply Last reply 7 Jun 2023, 23:44 Reply Quote 0
                • G Offline
                  gone troppo Bronze Member @Sascha Domres
                  last edited by gone troppo 6 Jul 2023, 23:45 7 Jun 2023, 23:44

                  My vertical has been 99% excellent . Only glitch has been missed sleep by a few hours on a few nights it gets it most nights. And the resources had the 0% issue one day.

                  I don’t use pulse ox prefer they didn’t include this how many people actually use this? I just switch it off like I assume most people do

                  R 1 Reply Last reply 8 Jun 2023, 05:34 Reply Quote 1
                  • R Offline
                    renton82 Platinum Member @gone troppo
                    last edited by 8 Jun 2023, 05:34

                    @gone-troppo Pulse OX is useless, it always reports 100% during night without any other graph or data.

                    1 Reply Last reply Reply Quote 2
                    • ? Offline
                      A Former User
                      last edited by 8 Jun 2023, 20:57

                      Hm, GPS tracks still don’t look very multibandish to me. Kinda wobbly and offset by several meters. 😲

                      T M 2 Replies Last reply 8 Jun 2023, 21:18 Reply Quote 0
                      • T Offline
                        Tieutieu Platinum Member @Guest
                        last edited by Tieutieu 6 Aug 2023, 21:19 8 Jun 2023, 21:18

                        @Ilya-Sul said in Suunto Vertical: Bug Collection:

                        Hm, GPS tracks still don’t look very multibandish to me. Kinda wobbly and offset by several meters. 😲

                        Are you talking about old ambit vertical ?! 😂
                        Just kidding. My tracks are just awesome, including on steep and covered terrain. Are you in best gps mode ? That’s the only mode with dual band.

                        Suunto’s devices at home :
                        Vertical titanium solar
                        Suunto Race S
                        S9pp titanium sand
                        Suunto Wing
                        S9B titanium Ambassador edition, A3P, X6

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          mikekoski490 Bronze Member @Guest
                          last edited by mikekoski490 6 Aug 2023, 21:20 8 Jun 2023, 21:18

                          @Ilya-Sul Can you share your conditions, type of activity, data and details like buildings/mountains etc? I have been super impressed with mine so far (did an out and back bike ride in the city yesterday and my outgoing and reverse tracks were are almost identical and show no wavering - Vertical on wrist). The one below is exactly how I rode through a short park and criss crossed an intersection from 2 different directions.Screenshot_20230608-141212~2.png Screenshot_20230608-141104~2.png

                          Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                          Current: Suunto Race Ti

                          Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                          Suunto App running on Google Pixel 8/Android 14

                          ? 1 Reply Last reply 8 Jun 2023, 21:49 Reply Quote 1
                          • ? Offline
                            A Former User @mikekoski490
                            last edited by 8 Jun 2023, 21:49

                            @mikekoski490

                            I’d say conditions are moderately challenging. Suburban environment without high rise buildings. My 9PP handles my walks much better atm.

                            Let’s see what the upcoming update’ll bring to the table.

                            T 1 Reply Last reply 9 Jun 2023, 05:26 Reply Quote 0
                            • L Offline
                              lexterm77 Bronze Member
                              last edited by 8 Jun 2023, 23:35

                              If there is no hot fix soon, I will open my SV and spray it with raid.

                              1 Reply Last reply Reply Quote 2
                              • T Offline
                                Tieutieu Platinum Member @Guest
                                last edited by Tieutieu 6 Sept 2023, 06:06 9 Jun 2023, 05:26

                                @Ilya-Sul said in Suunto Vertical: Bug Collection:

                                @mikekoski490

                                I’d say conditions are moderately challenging. Suburban environment without high rise buildings. My 9PP handles my walks much better atm.

                                Let’s see what the upcoming update’ll bring to the table.

                                You shouldn’t need to wait for an update to have better or at least similar results in such environnements with your Vertical, compare to S9pp (which delivers excellent results). My wife uses S9pp, my vertical has never delivered a worst gps track.

                                Here are samples from the same hike, under cover, in a mountain environment with cliffs, steep.
                                Both tracks are very good. I let you guess which track is from Vertical
                                IMG_5529.jpeg IMG_5528.jpeg

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

                                1 Reply Last reply Reply Quote 3
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by 9 Jun 2023, 06:00

                                  Hi all. The crash issue has been identified (well some time ago) and we just need a few time for our fieltesters to validate the fix.

                                  Hold on please

                                  The hotfix release will also include other fixes and small tweaky features such as show last location on map etc.

                                  Thanks. I expect the delivery time to be max 12 days from now

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  W D 2 Replies Last reply 9 Jun 2023, 06:46 Reply Quote 15
                                  • D Offline
                                    dulko79
                                    last edited by 9 Jun 2023, 06:01

                                    Not sure if it is a bug but anyway. I have alarm set up for 5:40 in the morning, no sound only vibration. Today the alarm didn’t go off. I assume this hapenned because baterry level was at 9 %. Is that correct, at low level battery vibration does not work? Howerever, later at random time, 6:01, alarm went off, but no sound, no vibration just alarm message was displayed.

                                    App: beta
                                    Phone: Iphone
                                    iOS

                                    P 1 Reply Last reply 6 Aug 2023, 11:19 Reply Quote 1
                                    • F Offline
                                      Frederick Rochette Bronze Member
                                      last edited by Frederick Rochette 6 Sept 2023, 06:03 9 Jun 2023, 06:01

                                      New bug for me
                                      IMG_6508.jpeg

                                      R 1 Reply Last reply 9 Jun 2023, 06:07 Reply Quote 1
                                      • R Offline
                                        renton82 Platinum Member @Frederick Rochette
                                        last edited by 9 Jun 2023, 06:07

                                        @Frederick-Rochette It’s already been reported.

                                        ? 1 Reply Last reply 9 Jun 2023, 06:11 Reply Quote 0
                                        • ? Offline
                                          A Former User @renton82
                                          last edited by 9 Jun 2023, 06:11

                                          @renton82 That’s why we need an “official” list of reported bugs. 😁

                                          I can’t disable PulseOx during sleep btw. It just keeps on tracking, no matter the setting.

                                          ? 1 Reply Last reply 9 Jun 2023, 18:57 Reply Quote 1
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