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Suunto Vertical: Bug Collection

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  • D Offline
    Dimitrios Kanellopoulos Community Manager @Guest
    last edited by 9 Jun 2023, 12:39

    @André-Faria no we won’t facilitate that. We have an extrernal group of fieltesters to manage that in an internal way.

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    1 Reply Last reply Reply Quote 2
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Dimitrios Kanellopoulos
      last edited by 9 Jun 2023, 12:39

      @Dimitrios-Kanellopoulos last known location might not be in this update. Fyi. (recent news)

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      R 1 Reply Last reply 9 Jun 2023, 13:02 Reply Quote 1
      • R Offline
        renton82 Platinum Member @Dimitrios Kanellopoulos
        last edited by 9 Jun 2023, 13:02

        @Dimitrios-Kanellopoulos said in Suunto Vertical: Bug Collection:

        @Dimitrios-Kanellopoulos last known location might not be in this update. Fyi. (recent news)

        What do you mean?

        I 1 Reply Last reply 9 Jun 2023, 14:31 Reply Quote 0
        • I Offline
          isazi Moderator @renton82
          last edited by 9 Jun 2023, 14:31

          @renton82 there was a new feature tested, somewhat requested in this forum, to have the last known position used to show the map even if you don’t have GPS. But it has been decided to remove this from the hotfix, and focus only on bug fixing.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          R F 2 Replies Last reply 9 Jun 2023, 14:32 Reply Quote 0
          • R Offline
            renton82 Platinum Member @isazi
            last edited by renton82 6 Sept 2023, 14:33 9 Jun 2023, 14:32

            @isazi Ah ok! But why don’t take current position from smartphone when watch GPS is unavailable? Or simply from weather widget…

            I 1 Reply Last reply 9 Jun 2023, 14:34 Reply Quote 0
            • I Offline
              isazi Moderator @renton82
              last edited by 9 Jun 2023, 14:34

              @renton82 because that is not the issue, there were other issues. And this is why Suunto does not announce new features, because people then expect them without knowing the complex implementation details 🙂

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              R 1 Reply Last reply 9 Jun 2023, 14:35 Reply Quote 1
              • R Offline
                renton82 Platinum Member @isazi
                last edited by 9 Jun 2023, 14:35

                @isazi Ok, understood! 👍

                1 Reply Last reply Reply Quote 0
                • W Offline
                  wmichi @surfboomerang
                  last edited by 9 Jun 2023, 14:43

                  @surfboomerang I have no idea. I use it the exact same way as the S9PP (not a single reboot since release). The only exception is maps.

                  1 Reply Last reply Reply Quote 0
                  • W Offline
                    wmichi @Tieutieu
                    last edited by wmichi 6 Sept 2023, 15:11 9 Jun 2023, 14:54

                    @Tieutieu If the watch restarts itself, it‘s a bug. I can imagine something like a race condition. If the user needs to do a soft reset to make the watch work again as expected/advertised (if it freezes or whatever ), I would also say some bug is involved. Every software is full of bugs, because humans create it. That‘s the way it is. As long as a company acknowledges this and works on fixing them, no problem. Suunto does a very good job in this regard (especially communication with users in this forum), much better than Garmin.

                    T 1 Reply Last reply 9 Jun 2023, 15:39 Reply Quote 1
                    • T Offline
                      Tieutieu Platinum Member @wmichi
                      last edited by 9 Jun 2023, 15:39

                      @wmichi i didn’t had any erratic restart. I just had some parts of maps that were not visible. Stopping the watch and restarting it solved.

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing
                      S9B titanium Ambassador edition, A3P, X6

                      1 Reply Last reply Reply Quote 0
                      • F Offline
                        freeheeler @Guest
                        last edited by 9 Jun 2023, 18:43

                        @André-Faria
                        if you look at the recent kosovo map topic: I think this is one of several points what Suunto differentiates from Garmin 💪

                        living sideways

                        1 Reply Last reply Reply Quote 3
                        • F Offline
                          Frederick Rochette Bronze Member @isazi
                          last edited by 9 Jun 2023, 18:53

                          @isazi so no new features in the next update?

                          I 1 Reply Last reply 10 Jun 2023, 09:33 Reply Quote 0
                          • ? Offline
                            A Former User @Guest
                            last edited by 9 Jun 2023, 18:57

                            @Ilya-Sul said in Suunto Vertical: Bug Collection:

                            @renton82 That’s why we need an “official” list of reported bugs. 😁

                            I can’t disable PulseOx during sleep btw. It just keeps on tracking, no matter the setting.

                            Had the same issue on S9PP, only after a soft reset the PulseOx stopped with tracking.

                            ? 1 Reply Last reply 9 Jun 2023, 19:47 Reply Quote 0
                            • ? Offline
                              A Former User @Guest
                              last edited by 9 Jun 2023, 19:47

                              @twekkel Thanks for letting me know! 👍

                              1 Reply Last reply Reply Quote 0
                              • I Offline
                                isazi Moderator @Frederick Rochette
                                last edited by 10 Jun 2023, 09:33

                                @Frederick-Rochette it’s not an update, it’s a hotfix release.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 1
                                • F Offline
                                  Frederick Rochette Bronze Member
                                  last edited by 10 Jun 2023, 14:40

                                  Regarding the measurement of power at the wrist, the data seems consistent on the flat but absolutely not on hills and downhills, which don’t seem to be taken into account (or else there’s a reliability problem).
                                  Has SUUNTO taken this into account and will we soon have a reliable version? If not, this data is useless (as it is unreliable).
                                  I used to use STRYD, which is what allows me to compare.
                                  This is also the case for the NGP of the S+ Hill reps app.
                                  Last question, when will it be possible to have an NGP field (reliable😀) in a sports profile?

                                  F 1 Reply Last reply 12 Jun 2023, 13:27 Reply Quote 0
                                  • R Offline
                                    runomatic Silver Members
                                    last edited by 11 Jun 2023, 10:49

                                    Today my Vertical crashed at my trailrun after 1,7 km while navigating on a route created with Komoot.
                                    I hope the coming update will fix this kind of issue.

                                    https://runomatic.de
                                    SUUNTO VERTICAL Titanium Solar Black (2.40.38)
                                    SUUNTO WING Black
                                    SUUNTO App (iOS)

                                    1 Reply Last reply Reply Quote 0
                                    • B Offline
                                      babychai Silver Members
                                      last edited by babychai 6 Nov 2023, 13:36 11 Jun 2023, 11:25

                                      Hi,

                                      I’m not sure whether this is a bug or not. When i navigating the route the map doesn’t show any contour line when i hiking on mountains. I already try to zoom in/zoom out the map 500m, 200m, 100m, 50m & 25m but still didn’t show. Is this a bug?

                                      In advertisement and some people here shared the map photos I saw it got show the contour line.

                                      IMG_20230611_072857.jpg IMG_20230610_104225.jpg

                                      Suunto Vertical Black Ruby (S/S)
                                      S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                      Suunto 9 Peak All Black
                                      Suunto Spartan Trainer Wrist HR (Black)

                                      I 1 Reply Last reply 11 Jun 2023, 14:54 Reply Quote 2
                                      • I Offline
                                        isazi Moderator @babychai
                                        last edited by 11 Jun 2023, 14:54

                                        @babychai can you share which map is that?

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        B 1 Reply Last reply 11 Jun 2023, 15:09 Reply Quote 0
                                        • ? Offline
                                          A Former User
                                          last edited by A Former User 6 Nov 2023, 14:56 11 Jun 2023, 14:56

                                          Don’t know if it’s a bug, but I never get the “End of the Week”-report that’s supposed to appear on Sundays (not woth my 9PP or my Vertical). Is there some sort of setting I’ve to activate or something? I think I’ve enabled everything. I’ve set the first day of the week to Monday… could that be it?

                                          I E 2 Replies Last reply 11 Jun 2023, 15:06 Reply Quote 0
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