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Suunto Vertical: Bug Collection

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  • I Offline
    isazi Moderator @Mi_chael
    last edited by 17 May 2023, 13:48

    @Mi_chael reported to Suunto already, thanks.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    1 Reply Last reply Reply Quote 1
    • S Offline
      SuperFlo75 Silver Members Bronze Member
      last edited by 17 May 2023, 15:40

      Summary of my day…

      • maps are working
      • after a very short test with a personal sport mode, the watch saved it, but after saving, it freezed in the Watch Face… I did a soft reset (pressing the upper button very long) and after this, everything was normal
      • later I did a longer Test Walk with a custom sport mode, and everything was as it should be…

      I think I will test the Personal Mode again…,

      Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
      Suunto Wing
      Suunto 9 Peak Pro Titanium (owns my wife now)
      Suunto Spartan Ultra
      SA iOS 2.43.0 (18473)
      Instagram @superflo75

      1 Reply Last reply Reply Quote 0
      • J Offline
        jakubdr Bronze Member
        last edited by 17 May 2023, 17:19

        First run with my new Vertical! Everything looks good apart from Strava sync, which is not working. Sync to Training Peaks works but is a bit slow. Also after the run the watch did not want to connect to the phone but switching on and off the airplane mode on Vertical solved it.

        D 1 Reply Last reply 17 May 2023, 20:22 Reply Quote 1
        • D Offline
          Dimitrios Kanellopoulos Community Manager @jakubdr
          last edited by 17 May 2023, 20:22

          @jakubdr was Strava already connected before the run ?

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          J 1 Reply Last reply 17 May 2023, 20:32 Reply Quote 0
          • J Offline
            jakubdr Bronze Member @Dimitrios Kanellopoulos
            last edited by 17 May 2023, 20:32

            @Dimitrios-Kanellopoulos Yes, it was the first thing I did during the initial setup as well as the TrainingPeaks connection. Manual .fit export and import to Strava worked, it just did not sync automatically. I will try to reconnect it before the run tomorrow if I can replicate the issue or to see if it resolves it.

            D 1 Reply Last reply 18 May 2023, 07:16 Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @jakubdr
              last edited by 18 May 2023, 07:16

              @jakubdr Do not reconnect if possible. just do a fake activity

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              J 1 Reply Last reply 18 May 2023, 19:21 Reply Quote 0
              • S Offline
                surfboomerang
                last edited by 18 May 2023, 07:50

                Not really a bug but some minor improvements:

                POIs do not appear on the map when map only is started.
                POIs do appear on the map in an activity, but only as white icon which makes it very hard to see against the outdoor map style. Almost impossible actually. I would suggest a black outline around the icon like in the Suunto app.

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                1 Reply Last reply Reply Quote 4
                • J Offline
                  jjpaz Bronze Member @Likarnik
                  last edited by 18 May 2023, 07:52

                  @Likarnik Same here. Tried to configure Power Zones and was not possible and watch get stuck in that menu.
                  Solved by soft reset.

                  Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                  1 Reply Last reply Reply Quote 1
                  • K Offline
                    Kurt68
                    last edited by 18 May 2023, 08:42

                    Today I also had a crash during an activity. After 1km run the clock restarted. Suunto needs to improve quickly.

                    K 1 Reply Last reply 18 May 2023, 08:44 Reply Quote 0
                    • K Offline
                      Ketoohs Silver Members @Kurt68
                      last edited by 18 May 2023, 08:44

                      @Kurt68 Uff something I don’t like hearing 😲 , as I have a marathon on Saturday and Vertical is now my only watch…

                      Karoo3 (2024)
                      Vertical allBlack (2023)
                      9 Peak Black (2022)
                      Spartan WHR Black (2017)
                      Ambit 2 Black (2013)

                      K 1 Reply Last reply 18 May 2023, 08:48 Reply Quote 0
                      • K Offline
                        Kurt68 @Ketoohs
                        last edited by 18 May 2023, 08:48

                        @Ketoohs I also run a marathon on Sunday only comfortably, but I would still not like to see it happen at the competition. 🤔

                        K S 2 Replies Last reply 18 May 2023, 08:57 Reply Quote 0
                        • J Offline
                          jjpaz Bronze Member
                          last edited by 18 May 2023, 08:54

                          Yesterday, first run with my new Vertical, I found another “surprise”: “The Schödinger’s Suunto+ Screen”.

                          I selected one Suunto+ App before start the activity, Training Peaks Rythm, and started the activity. I switched between screens and didn’t find the S+ screen.
                          In the middle of the run I accessed the Menu and verified that S+ App was selected. I went back to activity and from that moment the S+ screen was showed…
                          At the end of the activity all the S+ App was recorded from the beginning of the activity so it was working but without its own screen.
                          Also, my screen was in “white” mode and the “TP Rythm” screen was showed in “dark” mode, is thar normal? In S9P S+ screens are showed in the same mode (white or dark) that all the other screens, isn’t that?

                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                          I 1 Reply Last reply 18 May 2023, 09:36 Reply Quote 0
                          • K Offline
                            Ketoohs Silver Members @Kurt68
                            last edited by 18 May 2023, 08:57

                            @Kurt68 What I am thinking is that I am going to use the basic running mode from Suunto (despite creating a custom mode), and not including any S+ apps.

                            Just so I minimize the chance of something happening.

                            Karoo3 (2024)
                            Vertical allBlack (2023)
                            9 Peak Black (2022)
                            Spartan WHR Black (2017)
                            Ambit 2 Black (2013)

                            1 Reply Last reply Reply Quote 1
                            • I Offline
                              isazi Moderator @jjpaz
                              last edited by 18 May 2023, 09:36

                              @jjpaz this is also known

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              D 1 Reply Last reply 13 Sept 2024, 14:26 Reply Quote 1
                              • S Offline
                                surfboomerang @Kurt68
                                last edited by 18 May 2023, 10:10

                                @Kurt68 I did 2 runs with everything enabled (GPS performance mode, 2 S+ apps, navigation etc) and everything went very smooth.

                                Oh, and I use a custom sport mode. Not the basic running profile.

                                Suunto Vertical Titanium Solar
                                OnePlus Nord 4

                                I K 2 Replies Last reply 18 May 2023, 10:14 Reply Quote 1
                                • I Offline
                                  Ivan De Rasis @surfboomerang
                                  last edited by Ivan De Rasis 18 May 2023, 10:14

                                  Ieri ho provato il mio Vertical Lime/Black, funziona tutto in maniera egregia… L’unica cosa che non mi ha calcolato è il valore di V2O nonostante abbia corso per 40 minuti in zona aerobica/anaerobica

                                  Suunto 9 Baro
                                  Suunto Vertical

                                  1 Reply Last reply Reply Quote 0
                                  • K Offline
                                    Kurt68 @surfboomerang
                                    last edited by 18 May 2023, 10:22

                                    @surfboomerang for me it was the 3rd run. The first 2 worked perfectly. But I’ve already read here that I’m not the only one where the vertical crashed.

                                    R 1 Reply Last reply 24 May 2023, 16:07 Reply Quote 0
                                    • S Offline
                                      seanvk
                                      last edited by 18 May 2023, 14:09

                                      Maps: Downloaded one US state overnight - Nevada. Maps not visible. Powered on/off device. Maps not visible. Only black screen, no grid. Watch is trying to get fix.

                                      After you download a map region, do you have to get a gps fix to see the map or can it use your last known location? I had a fix before last night so I thought it would use that.

                                      Default HR Zones: set running HR zones first. Came back to Default HR Zones and only Max HR rate was set. Rest was — for HR and n/a for percentage. Powered on/off device. Default HR now filled in.

                                      Suunto Race Titanium
                                      Suunto Vertical Titanium
                                      Suunto 9 Peak Pro Forest Green
                                      Suunto 9 Peak Moss Gray

                                      I 1 Reply Last reply 18 May 2023, 14:12 Reply Quote 0
                                      • I Offline
                                        isazi Moderator @seanvk
                                        last edited by 18 May 2023, 14:12

                                        @seanvk to see maps you need a GPS fix

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        S D 2 Replies Last reply 18 May 2023, 14:18 Reply Quote 1
                                        • S Offline
                                          seanvk @isazi
                                          last edited by 18 May 2023, 14:18

                                          @isazi Worked! Thank you

                                          Suunto Race Titanium
                                          Suunto Vertical Titanium
                                          Suunto 9 Peak Pro Forest Green
                                          Suunto 9 Peak Moss Gray

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