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Suunto Vertical: Bug Collection

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  • I Online
    isazi Moderator @babychai
    last edited by 25 Jun 2023, 19:05

    @babychai number 1 is known and been reported to Suunto, number 2 is the way it works by design. The time of the day only appears there if there is enough space for it, unfortunately the “min” of the minimum altitude field takes the place of time of the day. Do not put fields with a description made by two words/symbols on the first row if you want the time of the day to be there.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    J S 2 Replies Last reply 25 Jun 2023, 20:32 Reply Quote 4
    • J Offline
      Jan Krejčí @isazi
      last edited by 25 Jun 2023, 20:32

      @isazi Good to know. I thought all the 7-field displays are without a clock 🙂

      1 Reply Last reply Reply Quote 0
      • S Offline
        surfboomerang @isazi
        last edited by surfboomerang 25 Jun 2023, 20:36

        @isazi in my opinion this is a design flaw. A while ago I was wondering the same thing, why the time-of-the-day wasn’t visible on a 7 field page until @freeheeler pointed out to me that this was by design.

        I would suspect that it is a dedicated field. If the top data fields are taking up too much space I would expect that those fields are cropped. Not a seemingly unrelated field.
        Also it is not really clear which fields cause this behaviour upfront.

        In my case I could work around it by shuffling the data fields. So in the end, I see the same data in another order and with the extra time field.

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        F 1 Reply Last reply 26 Jun 2023, 04:53 Reply Quote 1
        • F Offline
          freeheeler @surfboomerang
          last edited by 26 Jun 2023, 04:53

          @surfboomerang
          you mean automatic shuffling? then you don’t see the field where you expect it and it’s not better either IMO.
          I’d rather miss the time of day and can check it with long lower button press instead of having mixed-up fields not according to my expectations

          living sideways

          S 1 Reply Last reply 26 Jun 2023, 06:57 Reply Quote 1
          • S Offline
            surfboomerang @freeheeler
            last edited by surfboomerang 26 Jun 2023, 06:57

            @freeheeler No not automatic shuffling. By moving my top datafields to the bottom and two lower datafields to the top I ended up with the same data and get the time on top as a bonus.
            But pressing the lower button is always an option

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            1 Reply Last reply Reply Quote 1
            • A Offline
              aroo7 Bronze Member
              last edited by 30 Jun 2023, 06:54

              I have discovered a problem with structured workouts. When I select the “press lap button” option to complete a particular part of the workout, it does not work in practice and during the workout the watch does not move to the next scheduled workout part. I’m not sure if it’s the watch’s error or an app bug, but it worked fine on the S9PP.

              M 1 Reply Last reply 30 Jun 2023, 07:03 Reply Quote 0
              • M Offline
                Mitch9 @aroo7
                last edited by 30 Jun 2023, 07:03

                @aroo7 I already described that behavior here:

                https://forum.suunto.com/post/122377

                Watch: Suunto Vertical Titanium Solar (Sand)
                SA: Android (beta)
                HRS: Polar H10

                A 1 Reply Last reply 30 Jun 2023, 08:55 Reply Quote 1
                • A Offline
                  aroo7 Bronze Member @Mitch9
                  last edited by 30 Jun 2023, 08:55

                  @Mitch9 sorry I didn’t notice your post, thx

                  1 Reply Last reply Reply Quote 0
                  • G Offline
                    greku Bronze Member
                    last edited by 30 Jun 2023, 11:54

                    I found missing ‘track/terrain profile’ on custom trial run.
                    If I select track ,on the default trial sport , I can see additional screen with terrain profile.
                    If I do this same using my custom trial , I can’t see it. it is missing. Going to the options ,selecting again the track resolving the problem.

                    Below link to recorded situation.

                    https://www.icloud.com/photos/#0a2OYzyJlvDXxDs5TRDDEovAw

                    F M 2 Replies Last reply 30 Jun 2023, 12:06 Reply Quote 0
                    • F Offline
                      freeheeler @greku
                      last edited by 30 Jun 2023, 12:06

                      @greku
                      I can’t replicate that. tried with different trailrunning modes (default) and with custom trailrunning mode, also with different battery modes.
                      do you have something else setup or enabled?

                      living sideways

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        Mff73 @greku
                        last edited by 30 Jun 2023, 13:45

                        @greku
                        if you are motivated, try to delete your custom sport mode, and recreate it and check again.
                        I don’t have the issue neither today, but i had quite same phenomenon some weeks ago (before the recent updates) when selecting a route before launching the activity didn’t seem to really select the route (thus, no elevation graph).

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        1 Reply Last reply Reply Quote 1
                        • G Offline
                          greku Bronze Member
                          last edited by 30 Jun 2023, 15:33

                          @freeheeler Mostly default …
                          @Mff73 I created new trial running mode , the problem is still here. Selecting track after starting activity resolving the problem (terrain profile) is at additional screen.

                          M 1 Reply Last reply 30 Jun 2023, 17:21 Reply Quote 0
                          • M Offline
                            Mff73 @greku
                            last edited by 30 Jun 2023, 17:21

                            @greku
                            did you update with latest firmware ?
                            is it doing the same with another route ?

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            G 1 Reply Last reply 30 Jun 2023, 17:33 Reply Quote 0
                            • G Offline
                              greku Bronze Member @Mff73
                              last edited by greku 30 Jun 2023, 17:33

                              @Mff73 yeap. Im on 2.25.66
                              I checked other tracks and it is this same. Bleh 😕

                              Edit. I found solution.
                              When Im starting my run I need to first choice my track, then change battery mode from ‘nonstandard’ to ‘performance’ …

                              1 Reply Last reply Reply Quote 1
                              • S Offline
                                surfboomerang
                                last edited by 1 Jul 2023, 20:46

                                Ok, some odd behaviour here today. Not sure of it’s a big or a feature.

                                Did some windsurfing today. Not a normal session, but a day full of races. Normally I use the custom battery mode to turn off the screen after a few seconds but since this was race day, the sail race timer app could be used.
                                Because I didn’t want the screen to go off during a start, I selected Performance mode for the activity. I noticed this also enables wrist HR so I scrolled down to the wrist HR setting and turned it off. Then I started the activity and noticed that the screen went off after a few seconds.
                                Viewing the options during the activity learned that the battery mode switched back to Custom somehow. So I selected Performance mode and noticed that wrist HR was enabled again also. But this time I wasn’t able to turn it off mid-activity. The wrist HR option is missing at that moment and switching to Custom battery mode didn’t disable it also. I ended up measuring HR data the whole day because I couldn’t find a way to turn it off during the activity.

                                To me it’s somewhat confusing if the wrist HR is controlled by both battery modes and separate switch in the options list.

                                Another finding has to do with the sail race timer (5min). I pressed the lap button on the 5 min mark. It counts down to 0 and then shows some other values. All fine.
                                (Side note: making the countdown time variable would be great. Now I only have an app for 5 or 10 min starts.)

                                Today there were multiple starts in a row and that’s where I found out I was unable to reset the countdown timer for a second start. The workaround I found was to disable and enable the app and press the lap button on the 5 min mark again

                                Also the battery drain problem with S+ apps was clearly visible. 21% in 3:30 moving time (around 5hrs of total time with breaks)
                                Normally it is aroud -5% for 3-4hrs.

                                Suunto Vertical Titanium Solar
                                OnePlus Nord 4

                                1 Reply Last reply Reply Quote 3
                                • S surfboomerang referenced this topic on 2 Jul 2023, 04:50
                                • A Offline
                                  altcmd Silver Members
                                  last edited by 2 Jul 2023, 12:21

                                  Not sure if this is a bug. Went for a hike for nearly 2 hours. The activity log says I burned >900 kcal but the activity widget, despite counting the steps has the kcal wrong - it’s showing a number under 900. Not sure how this is possible where one metric counts the activity and the other either doesn’t or does a calculation different to the activity, which also makes no sense.

                                  1 Reply Last reply Reply Quote 0
                                  • A Offline
                                    altcmd Silver Members
                                    last edited by 2 Jul 2023, 12:25

                                    Another bug that continues to plague is the sleep. I agree with DCR on why in todays world we still need to input a sleep window, but hey-ho. I have my sleep window set to 10pm to 7am. I had set the watch on the shelf around 20:30 and picked up again around 22:00. I had plenty of button presses as I set the alarm. However when I woke up the next morning, the watch measured sleep from 20:30. Not sure how that is possible when it isn’t even able to measure HR. Seems rather odd but I know this feature has been an issue for me for years.

                                    1 Reply Last reply Reply Quote 0
                                    • D Online
                                      dulko79
                                      last edited by 2 Jul 2023, 12:39

                                      My Vertical has been struggling lately to detect the start of sleep. I have sleep tracking window set from 9.00 to 7.00. I usually go to bed between 10 and 11 and have alarm set up at 6.00. I had RHR set up as 7 day avg. min. HR + 10 beats as some suggested as a rule of thumb in the forum. Today, I changed RHR to 7 day avg. min. HR (I think it is according to SV instructions) and I will see if it makes any difference. Is there anything else I could do about sleep tracking or it depends on the person characteristics? Are there any improvements planned on sleep tracking? I remember my S5 and S9P tracked sleep duration quite well. Thank you all for any tips.

                                      App: beta
                                      Phone: Iphone
                                      iOS

                                      1 Reply Last reply Reply Quote 0
                                      • I Online
                                        isazi Moderator
                                        last edited by 3 Jul 2023, 16:31

                                        Please, if you have bugs now that the hotfix is released, create a separate post. This topic has 516 (and counting) posts already, and it is impossible to follow.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        1 Reply Last reply Reply Quote 2
                                        • R runomatic referenced this topic on 5 Jul 2023, 12:03
                                        • S Offline
                                          steiner @trailcafe
                                          last edited by 5 Jul 2023, 15:26

                                          Major Bug
                                          When training in the map view, the watch completely crashes. Then there is an automatic restart. Crashed twice in the last 4 days supported (4 training sessions)!!!
                                          Please fix the problem quickly

                                          S B 2 Replies Last reply 8 Jul 2023, 03:54 Reply Quote 0
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