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Suunto Vertical: Bug Collection

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  • M Offline
    Marton Attila @inkognito
    last edited by 25 Oct 2023, 08:55

    @inkognito said in Suunto Vertical: Bug Collection:

    @Marton-Attila With S9, the trick was to set up your Custom mode to match exactly the Performance mode settings… Perhaps that would work with SV as well…

    Good idea, thanks! I just did a second “soft reset” and it worked out of the blue. It’s on performance by default now as the other exercises.

    1 Reply Last reply Reply Quote 0
    • Z Offline
      zhang965 @Marton Attila
      last edited by 25 Oct 2023, 09:37

      @Marton-Attila said in Suunto Vertical: Bug Collection:

      Hi, so I have this problem with SV. In the basic running section where you select battery mode, well by default it’s Custom now. I don’t want to change every single time Performance why it can’t remember the last setting? I tried “soft reset” didn’t worked. It’s still custom by default. It’s not a deal breaker for sure but it’s such a small gimmick that somehow just can’t fix it. Every other setting works well except battery performance “last setting”

      It’s not a bug, they said it’s a design since s9

      Winners Wear Winners

      1 Reply Last reply Reply Quote 1
      • C Offline
        coqiner
        last edited by 30 Oct 2023, 10:40

        Hello,

        no idea if this bug is known. The following happens with my SV. The sun and moon times are not displayed correctly. For example, in the Sun and Moon widget the sunrise and sunset are shown as 02:35 and 15:27. In reality the times for today are 07:02 and 17:04. The watch is synchronized with the Suunto app and also set correctly locally, as is the smartphone (Android 13.1).

        E 1 Reply Last reply 30 Oct 2023, 10:47 Reply Quote 0
        • E Offline
          Egika Platinum Member @coqiner
          last edited by 30 Oct 2023, 10:47

          @coqiner and you have successfully acquired a GPS position with the watch at your current location?
          Try this please and report back.

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          C 1 Reply Last reply 31 Oct 2023, 13:19 Reply Quote 3
          • L Offline
            lexterm77 Bronze Member
            last edited by 30 Oct 2023, 16:27

            When I turn on flashlight in bed and get up and walk around in the middle of the night and come back, turn off flash light andI browse activity and it says 0 steps, I was sure I was walking at least 100 steps.

            1 Reply Last reply Reply Quote 0
            • C Offline
              coqiner @Egika
              last edited by 31 Oct 2023, 13:19

              @Egika Now it works. Many thanks!

              1 Reply Last reply Reply Quote 1
              • L Offline
                loopylou72
                last edited by 1 Nov 2023, 04:30

                Sport modes not showing in list, first two whited out

                Watch crashed mid run today

                Core temp device Max and Min shows in app but not on watch face summary once activity has been stopped

                Map has white lines across it

                Not finding connected devices when connecting to a subsequent activity after already being connected during first activity

                L 1 Reply Last reply 3 Nov 2023, 05:19 Reply Quote 0
                • I Offline
                  Iggge
                  last edited by 1 Nov 2023, 08:47

                  Fix for the sleep tracking. I always sleep at least 6 hours, But the watch always says 2-4 hours, every night. As it stands now it is more or less useless to sleep with it…

                  E 1 Reply Last reply 1 Nov 2023, 09:04 Reply Quote 0
                  • E Offline
                    Egika Platinum Member @Iggge
                    last edited by 1 Nov 2023, 09:04

                    @Iggge said in Suunto Vertical: Bug Collection:

                    Fix for the sleep tracking. I always sleep at least 6 hours, But the watch always says 2-4 hours, every night. As it stands now it is more or less useless to sleep with it…

                    Like in other thread: this is most likely not a bug, but related to the settings. Have you setup your personal rest heart rate to a value that equals you resting (and not minimum during sleep)?

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    I D J 3 Replies Last reply 1 Nov 2023, 12:57 Reply Quote 3
                    • I Offline
                      Iggge @Egika
                      last edited by 1 Nov 2023, 12:57

                      @Egika How do you do that? Suunto is The first brand that dont get this correct. Otherwise i like the Vertical

                      I E 2 Replies Last reply 1 Nov 2023, 13:20 Reply Quote 1
                      • I Offline
                        Iggge @Iggge
                        last edited by 1 Nov 2023, 13:20

                        @Iggge 20231101_141853.jpg

                        1 Reply Last reply Reply Quote 0
                        • E Offline
                          Egika Platinum Member @Iggge
                          last edited by Egika 11 Jan 2023, 14:16 1 Nov 2023, 14:16

                          @Iggge Settings - General - Personal - Rest HR

                          …I think we need an FAQ section in the forum…

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          I 1 Reply Last reply 1 Nov 2023, 14:29 Reply Quote 3
                          • I Offline
                            Iggge @Egika
                            last edited by 1 Nov 2023, 14:29

                            @Egika Done that. Have it on 60, and before that i had it on 65.

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              DrSilverthorn @Egika
                              last edited by 1 Nov 2023, 19:53

                              @Egika said in Suunto Vertical: Bug Collection:

                              Like in other thread: this is most likely not a bug, but related to the settings. Have you setup your personal rest heart rate to a value that equals you resting (and not minimum during sleep)?

                              I too had this set to the wrong value. While it is called ‘resting’ heart rate, it is easily mistaken for minimum (sleeping) heart rate, because of its placement near the maximum heart rate settings. Maybe it should be in the sleep settings menu, although I’m not sure that would do it either. Interesting that I never made the distinction between the two numbers.

                              Since I have used Garmin devices it’s interesting that on Garmin, resting heart rate=minimum heart rate/sleeping heart rate. These numbers were automatically updated based on watch measurements. Polar gets the distinction right, but I never read that part of the manual (lol).

                              You learn something new each day… If sleep tracking works for me after this, I will really be impressed. I’d just resigned myself to the fact that it has never worked for me on any watch that I’ve owned (Garmin/Polar).

                              Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

                              1 Reply Last reply Reply Quote 0
                              • A Offline
                                Antoine Lancrenon Bronze Member
                                last edited by 2 Nov 2023, 11:58

                                hello,

                                I lost completly the touch capacity out of the blue… it is the second time it happens in 5 months, each time a doft reset fix the issue. it is judt weird, i dont think i sm doing anything special. i think i need to send the lig when it happens next time, it will help for byg tracking and solutions for future soft version.

                                is this bug reported already? only 2 times in 5 months, and I am using the watch every day with activities tracking, not that bad.
                                2 Crash from an activity also
                                and the battery drainage because of the suunto app

                                Those are my only issues for the past 5 months.
                                very good watxh, waiting the November update!!!

                                M J 2 Replies Last reply 2 Nov 2023, 15:01 Reply Quote 0
                                • M Offline
                                  mikekoski490 Bronze Member @Antoine Lancrenon
                                  last edited by 2 Nov 2023, 15:01

                                  @Antoine-Lancrenon Since my purchase in June this has happened twice in the past 2 months as well. Never during an activity. Soft reset fixed.

                                  Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                  Current: Suunto Race Ti

                                  Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                  Suunto App running on Google Pixel 8/Android 14

                                  1 Reply Last reply Reply Quote 0
                                  • L Offline
                                    loopylou72 @loopylou72
                                    last edited by loopylou72 11 Apr 2023, 06:12 3 Nov 2023, 05:19

                                    @loopylou72
                                    Today my new SV:
                                    -did not show the first two sport modes in the menu - were white
                                    -would not connect to my Core even though no problem yesterday
                                    -did not sync to the app at all, I disconnected from the app and then could not reconnect or pair my watch - firstly the app listed my watch but the connect option was not selectable; then I refreshed the app and my watch was not being discovered at all.

                                    • finally I had to reinstall the app and set up my watch again to connect
                                    • I have had issues connecting to devices previously connected OK
                                    • is there a Bluetooth bug?
                                    B 1 Reply Last reply 3 Nov 2023, 05:37 Reply Quote 0
                                    • B Offline
                                      BrunoH Gold Members @loopylou72
                                      last edited by 3 Nov 2023, 05:37

                                      This morning I experienced my first bug: SV woke me up at 7:00, but the watch screen was frozen and showing clock face at 6:59. The alarm kept buzzing and buzzing and none of the buttons worked. It kept doing this about 20-30 seconds, then it rebooted and came back to life showing my sleep summary screen.

                                      Compasses: M-311, A-10, SK-7
                                      Diving: Finnlight Navy 90, Vyper
                                      Sports: Metron, S7, S9B and Vertical

                                      1 Reply Last reply Reply Quote 0
                                      • J Offline
                                        Jonathan C Silver Members @Egika
                                        last edited by 3 Nov 2023, 05:52

                                        @Egika according to this page, aren’t we supposed to “use the lowest heart rate reading measured during your sleep as your Rest HR”?

                                        Current: Ocean, Vertical Titanium Solar
                                        Past: 9 Baro, Spartan Ultra, Ambit3 Peak Sapphire

                                        1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          jjpaz Bronze Member @Antoine Lancrenon
                                          last edited by 3 Nov 2023, 07:18

                                          @Antoine-Lancrenon Same here today. I woke up and the touchscreen was not working.
                                          Also my battery level was 18% and I received the advice to connect to charger so, I have connected the SV to the charger and (oh! surprise) watch has rebooted himself…

                                          New bugs before the “no issues” software??

                                          Many “little” and random bugs, will be corrected?

                                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                          M B 2 Replies Last reply 3 Nov 2023, 07:43 Reply Quote -1
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