Suunto Vertical: Bug Collection

zhang965

@Marton-Attila said in Suunto Vertical: Bug Collection:

Hi, so I have this problem with SV. In the basic running section where you select battery mode, well by default it’s Custom now. I don’t want to change every single time Performance why it can’t remember the last setting? I tried “soft reset” didn’t worked. It’s still custom by default. It’s not a deal breaker for sure but it’s such a small gimmick that somehow just can’t fix it. Every other setting works well except battery performance “last setting”

It’s not a bug, they said it’s a design since s9

coqiner

Hello,

no idea if this bug is known. The following happens with my SV. The sun and moon times are not displayed correctly. For example, in the Sun and Moon widget the sunrise and sunset are shown as 02:35 and 15:27. In reality the times for today are 07:02 and 17:04. The watch is synchronized with the Suunto app and also set correctly locally, as is the smartphone (Android 13.1).

Egika

@coqiner and you have successfully acquired a GPS position with the watch at your current location?
Try this please and report back.

lexterm77

When I turn on flashlight in bed and get up and walk around in the middle of the night and come back, turn off flash light andI browse activity and it says 0 steps, I was sure I was walking at least 100 steps.

coqiner

@Egika Now it works. Many thanks!

loopylou72

Sport modes not showing in list, first two whited out

Watch crashed mid run today

Core temp device Max and Min shows in app but not on watch face summary once activity has been stopped

Map has white lines across it

Not finding connected devices when connecting to a subsequent activity after already being connected during first activity

Iggge

Fix for the sleep tracking. I always sleep at least 6 hours, But the watch always says 2-4 hours, every night. As it stands now it is more or less useless to sleep with it…

Egika

@Iggge said in Suunto Vertical: Bug Collection:

Fix for the sleep tracking. I always sleep at least 6 hours, But the watch always says 2-4 hours, every night. As it stands now it is more or less useless to sleep with it…

Like in other thread: this is most likely not a bug, but related to the settings. Have you setup your personal rest heart rate to a value that equals you resting (and not minimum during sleep)?

Iggge

@Egika How do you do that? Suunto is The first brand that dont get this correct. Otherwise i like the Vertical

Iggge

@Iggge

Egika

@Iggge Settings - General - Personal - Rest HR

…I think we need an FAQ section in the forum…

Iggge

@Egika Done that. Have it on 60, and before that i had it on 65.

DrSilverthorn

@Egika said in Suunto Vertical: Bug Collection:

Like in other thread: this is most likely not a bug, but related to the settings. Have you setup your personal rest heart rate to a value that equals you resting (and not minimum during sleep)?

I too had this set to the wrong value. While it is called ‘resting’ heart rate, it is easily mistaken for minimum (sleeping) heart rate, because of its placement near the maximum heart rate settings. Maybe it should be in the sleep settings menu, although I’m not sure that would do it either. Interesting that I never made the distinction between the two numbers.

Since I have used Garmin devices it’s interesting that on Garmin, resting heart rate=minimum heart rate/sleeping heart rate. These numbers were automatically updated based on watch measurements. Polar gets the distinction right, but I never read that part of the manual (lol).

You learn something new each day… If sleep tracking works for me after this, I will really be impressed. I’d just resigned myself to the fact that it has never worked for me on any watch that I’ve owned (Garmin/Polar).

Antoine Lancrenon

hello,

I lost completly the touch capacity out of the blue… it is the second time it happens in 5 months, each time a doft reset fix the issue. it is judt weird, i dont think i sm doing anything special. i think i need to send the lig when it happens next time, it will help for byg tracking and solutions for future soft version.

is this bug reported already? only 2 times in 5 months, and I am using the watch every day with activities tracking, not that bad.
2 Crash from an activity also
and the battery drainage because of the suunto app

Those are my only issues for the past 5 months.
very good watxh, waiting the November update!!!

mikekoski490

@Antoine-Lancrenon Since my purchase in June this has happened twice in the past 2 months as well. Never during an activity. Soft reset fixed.

loopylou72

@loopylou72
Today my new SV:
-did not show the first two sport modes in the menu - were white
-would not connect to my Core even though no problem yesterday
-did not sync to the app at all, I disconnected from the app and then could not reconnect or pair my watch - firstly the app listed my watch but the connect option was not selectable; then I refreshed the app and my watch was not being discovered at all.

finally I had to reinstall the app and set up my watch again to connect
I have had issues connecting to devices previously connected OK
is there a Bluetooth bug?

BrunoH

This morning I experienced my first bug: SV woke me up at 7:00, but the watch screen was frozen and showing clock face at 6:59. The alarm kept buzzing and buzzing and none of the buttons worked. It kept doing this about 20-30 seconds, then it rebooted and came back to life showing my sleep summary screen.

Jonathan C

@Egika according to this page, aren’t we supposed to “use the lowest heart rate reading measured during your sleep as your Rest HR”?

jjpaz

@Antoine-Lancrenon Same here today. I woke up and the touchscreen was not working.
Also my battery level was 18% and I received the advice to connect to charger so, I have connected the SV to the charger and (oh! surprise) watch has rebooted himself…

New bugs before the “no issues” software??

Many “little” and random bugs, will be corrected?

Maryn

@jjpaz today I had a 20% drop over night. New device.