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Suunto Vertical: Bug Collection

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  • L Offline
    lexterm77 Bronze Member
    last edited by 30 Oct 2023, 16:27

    When I turn on flashlight in bed and get up and walk around in the middle of the night and come back, turn off flash light andI browse activity and it says 0 steps, I was sure I was walking at least 100 steps.

    1 Reply Last reply Reply Quote 0
    • C Offline
      coqiner @Egika
      last edited by 31 Oct 2023, 13:19

      @Egika Now it works. Many thanks!

      1 Reply Last reply Reply Quote 1
      • L Offline
        loopylou72
        last edited by 1 Nov 2023, 04:30

        Sport modes not showing in list, first two whited out

        Watch crashed mid run today

        Core temp device Max and Min shows in app but not on watch face summary once activity has been stopped

        Map has white lines across it

        Not finding connected devices when connecting to a subsequent activity after already being connected during first activity

        L 1 Reply Last reply 3 Nov 2023, 05:19 Reply Quote 0
        • I Offline
          Iggge
          last edited by 1 Nov 2023, 08:47

          Fix for the sleep tracking. I always sleep at least 6 hours, But the watch always says 2-4 hours, every night. As it stands now it is more or less useless to sleep with it…

          E 1 Reply Last reply 1 Nov 2023, 09:04 Reply Quote 0
          • E Offline
            Egika Platinum Member @Iggge
            last edited by 1 Nov 2023, 09:04

            @Iggge said in Suunto Vertical: Bug Collection:

            Fix for the sleep tracking. I always sleep at least 6 hours, But the watch always says 2-4 hours, every night. As it stands now it is more or less useless to sleep with it…

            Like in other thread: this is most likely not a bug, but related to the settings. Have you setup your personal rest heart rate to a value that equals you resting (and not minimum during sleep)?

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            I D J 3 Replies Last reply 1 Nov 2023, 12:57 Reply Quote 3
            • I Offline
              Iggge @Egika
              last edited by 1 Nov 2023, 12:57

              @Egika How do you do that? Suunto is The first brand that dont get this correct. Otherwise i like the Vertical

              I E 2 Replies Last reply 1 Nov 2023, 13:20 Reply Quote 1
              • I Offline
                Iggge @Iggge
                last edited by 1 Nov 2023, 13:20

                @Iggge 20231101_141853.jpg

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                • E Offline
                  Egika Platinum Member @Iggge
                  last edited by Egika 11 Jan 2023, 14:16 1 Nov 2023, 14:16

                  @Iggge Settings - General - Personal - Rest HR

                  …I think we need an FAQ section in the forum…

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  I 1 Reply Last reply 1 Nov 2023, 14:29 Reply Quote 3
                  • I Offline
                    Iggge @Egika
                    last edited by 1 Nov 2023, 14:29

                    @Egika Done that. Have it on 60, and before that i had it on 65.

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      DrSilverthorn @Egika
                      last edited by 1 Nov 2023, 19:53

                      @Egika said in Suunto Vertical: Bug Collection:

                      Like in other thread: this is most likely not a bug, but related to the settings. Have you setup your personal rest heart rate to a value that equals you resting (and not minimum during sleep)?

                      I too had this set to the wrong value. While it is called ‘resting’ heart rate, it is easily mistaken for minimum (sleeping) heart rate, because of its placement near the maximum heart rate settings. Maybe it should be in the sleep settings menu, although I’m not sure that would do it either. Interesting that I never made the distinction between the two numbers.

                      Since I have used Garmin devices it’s interesting that on Garmin, resting heart rate=minimum heart rate/sleeping heart rate. These numbers were automatically updated based on watch measurements. Polar gets the distinction right, but I never read that part of the manual (lol).

                      You learn something new each day… If sleep tracking works for me after this, I will really be impressed. I’d just resigned myself to the fact that it has never worked for me on any watch that I’ve owned (Garmin/Polar).

                      Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        Antoine Lancrenon Bronze Member
                        last edited by 2 Nov 2023, 11:58

                        hello,

                        I lost completly the touch capacity out of the blue… it is the second time it happens in 5 months, each time a doft reset fix the issue. it is judt weird, i dont think i sm doing anything special. i think i need to send the lig when it happens next time, it will help for byg tracking and solutions for future soft version.

                        is this bug reported already? only 2 times in 5 months, and I am using the watch every day with activities tracking, not that bad.
                        2 Crash from an activity also
                        and the battery drainage because of the suunto app

                        Those are my only issues for the past 5 months.
                        very good watxh, waiting the November update!!!

                        M J 2 Replies Last reply 2 Nov 2023, 15:01 Reply Quote 0
                        • M Offline
                          mikekoski490 Bronze Member @Antoine Lancrenon
                          last edited by 2 Nov 2023, 15:01

                          @Antoine-Lancrenon Since my purchase in June this has happened twice in the past 2 months as well. Never during an activity. Soft reset fixed.

                          Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                          Current: Suunto Race Ti

                          Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                          Suunto App running on Google Pixel 8/Android 14

                          1 Reply Last reply Reply Quote 0
                          • L Offline
                            loopylou72 @loopylou72
                            last edited by loopylou72 11 Apr 2023, 06:12 3 Nov 2023, 05:19

                            @loopylou72
                            Today my new SV:
                            -did not show the first two sport modes in the menu - were white
                            -would not connect to my Core even though no problem yesterday
                            -did not sync to the app at all, I disconnected from the app and then could not reconnect or pair my watch - firstly the app listed my watch but the connect option was not selectable; then I refreshed the app and my watch was not being discovered at all.

                            • finally I had to reinstall the app and set up my watch again to connect
                            • I have had issues connecting to devices previously connected OK
                            • is there a Bluetooth bug?
                            B 1 Reply Last reply 3 Nov 2023, 05:37 Reply Quote 0
                            • B Offline
                              BrunoH Gold Members @loopylou72
                              last edited by 3 Nov 2023, 05:37

                              This morning I experienced my first bug: SV woke me up at 7:00, but the watch screen was frozen and showing clock face at 6:59. The alarm kept buzzing and buzzing and none of the buttons worked. It kept doing this about 20-30 seconds, then it rebooted and came back to life showing my sleep summary screen.

                              Compasses: M-311, A-10, SK-7
                              Diving: Finnlight Navy 90, Vyper
                              Sports: Metron, S7, S9B and Vertical

                              1 Reply Last reply Reply Quote 0
                              • J Offline
                                Jonathan C Silver Members @Egika
                                last edited by 3 Nov 2023, 05:52

                                @Egika according to this page, aren’t we supposed to “use the lowest heart rate reading measured during your sleep as your Rest HR”?

                                Current: Ocean, Vertical Titanium Solar
                                Past: 9 Baro, Spartan Ultra, Ambit3 Peak Sapphire

                                1 Reply Last reply Reply Quote 0
                                • J Offline
                                  jjpaz Bronze Member @Antoine Lancrenon
                                  last edited by 3 Nov 2023, 07:18

                                  @Antoine-Lancrenon Same here today. I woke up and the touchscreen was not working.
                                  Also my battery level was 18% and I received the advice to connect to charger so, I have connected the SV to the charger and (oh! surprise) watch has rebooted himself…

                                  New bugs before the “no issues” software??

                                  Many “little” and random bugs, will be corrected?

                                  Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                  M B 2 Replies Last reply 3 Nov 2023, 07:43 Reply Quote -1
                                  • M Offline
                                    Maryn Silver Members @jjpaz
                                    last edited by 3 Nov 2023, 07:43

                                    @jjpaz today I had a 20% drop over night. New device.

                                    Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                                    E 1 Reply Last reply 3 Nov 2023, 11:41 Reply Quote 0
                                    • E Online
                                      EzioAuditore Gold Members @Maryn
                                      last edited by 3 Nov 2023, 11:41

                                      @Marcin-Byrtek I think the first few charges the battery ‘calibrates’ and the 20% drop is not actually ‘true’.

                                      Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                      Suunto Wing

                                      1 Reply Last reply Reply Quote 0
                                      • B Offline
                                        Brad_Olwin Moderator @jjpaz
                                        last edited by 4 Nov 2023, 15:18

                                        @jjpaz It is possible the battery was lower than indicated, the touch was turned off. When very low these types of batteries can deplete quickly. So this may not be a bug as your watch may have shut down once on the charger.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        J 1 Reply Last reply 4 Nov 2023, 16:32 Reply Quote 0
                                        • J Offline
                                          jjpaz Bronze Member @Brad_Olwin
                                          last edited by 4 Nov 2023, 16:32

                                          @Brad_Olwin It didn’t turn off, it restarted. I didn’t touch the watch. And battery level when charging started from the level it was before restarting, 18%.
                                          So, it’s not a bug but watch didn’t show the correct battery level? Is that right? So, according to this, I can’t trust the battery level the watch shows. Perfect!
                                          I think the answer is easier: there was some issue that cause the touchscreen not working and the reboot.

                                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                          B 1 Reply Last reply 4 Nov 2023, 18:05 Reply Quote 0
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