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Suunto Vertical: Bug Collection

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  • C Offline
    ciniak77 Bronze Member @zhang965
    last edited by 2 Dec 2023, 10:18

    The clock disappearedIMG_2023-12-02-10-35-17-713.jpg IMG_2023-12-02-10-36-07-518.jpg The optical heart rate sensor does not turn off after training.

    S T 2 Replies Last reply 2 Dec 2023, 12:29 Reply Quote 0
    • S Offline
      sartoric Moderator @ciniak77
      last edited by 2 Dec 2023, 12:29

      @ciniak77
      did you try the same 4 fields view?

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      1 Reply Last reply Reply Quote 0
      • T Offline
        Tieutieu Platinum Member @ciniak77
        last edited by Tieutieu 12 Feb 2023, 13:09 2 Dec 2023, 13:08

        @ciniak77 just exchange the average heart fiel with the instant heart rate.
        The “avg” mention where it’s placed avoid time display (screen resolution) when using 7 field display.

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

        1 Reply Last reply Reply Quote 1
        • B Offline
          Brad_Olwin Moderator @LitchiMonster
          last edited by 2 Dec 2023, 16:30

          @LitchiMonster What is the issue, your description is insufficient “not working” is not much to go on to try to help.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 0
          • S Offline
            stromdiddily Gold Members
            last edited by 4 Dec 2023, 03:28

            Weekly duration has some issues on the new watch face…sometimes appears, sometimes does not.

            Backlight activation had no impact on values shown. I cycled through that complication a few times and noticed that the value reappeared a few minutes later

            ceef4f16-2227-483a-a2f2-281ba5035a5a-image.png

            b4489a39-6057-48ec-8157-442810834a57-image.png

            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

            ? 1 Reply Last reply 4 Dec 2023, 11:46 Reply Quote 0
            • ? Offline
              A Former User @stromdiddily
              last edited by 4 Dec 2023, 11:46

              @stromdiddily noticed that too once. Not sure based on what it does that.

              K 1 Reply Last reply 4 Dec 2023, 12:52 Reply Quote 0
              • K Offline
                Ketoohs Silver Members @Guest
                last edited by 4 Dec 2023, 12:52

                @tomasbartko my value is still showing last week number (did not reset to zero today)

                Karoo3 (2024)
                Vertical allBlack (2023)
                9 Peak Black (2022)
                Spartan WHR Black (2017)
                Ambit 2 Black (2013)

                S 1 Reply Last reply 4 Dec 2023, 13:29 Reply Quote 0
                • S Offline
                  stromdiddily Gold Members @Ketoohs
                  last edited by 4 Dec 2023, 13:29

                  @Ketoohs said in Suunto Vertical: Bug Collection:

                  @tomasbartko my value is still showing last week number (did not reset to zero today)

                  yeah, same for me actually…my week starts Monday but am still showing last week’s duration total now

                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                  1 Reply Last reply Reply Quote 0
                  • S Online
                    Swaddy61 Silver Members
                    last edited by 8 Dec 2023, 17:09

                    Just a small bug - On the analog watch face, the activity figure at the top often shows 0.00, even though I’ve had some hours of activities. If I then go to the Logbook widget, and then back to the watch face, the activity figure then shows the same figure as the widget. This can happen several times per week.

                    I do wish more of the complications on the analog face were customizable. Only one can be changed, and only with two options - less than any of the other watch faces!

                    SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                    1 Reply Last reply Reply Quote 1
                    • S Online
                      Swaddy61 Silver Members
                      last edited by 10 Dec 2023, 14:34

                      And one more ‘possible’ small one… In the SV manual it seems to suggest that the circle around the little graphic on the resources widget would change colour depending on my state. Mine stays resolutely the same colour regardelss (sort of orange), even though in the app it turns green first thing in the morning.

                      I may have misunderstood and it is not supposed to change, but if it is supposed to, then it should. Clearly not a deal breaker (obviously!), and barely worth a mention in the overall scheme of things, but… I do like things that should work, to work!

                      SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                      1 Reply Last reply Reply Quote 0
                      • U Offline
                        unocz @EzioAuditore
                        last edited by 10 Dec 2023, 18:25

                        @EzioAuditore

                        Hi there,

                        Since the new firmware is on, my watch seems to loose the gps signal…. Is there any solution?
                        I run some of my home trails and at some point my vertical show that I’m far away from the track/trail 😖

                        1 Reply Last reply Reply Quote 0
                        • R Offline
                          Rami13
                          last edited by 2 Jan 2024, 11:05

                          New owner of a beautiful Suunto Vertical, I’ve had the opportunity to do several trail, running and hiking outings with it.
                          On my trail and running activities, I paired it with my Garmin HRM Pro Plus heart rate monitor. Pairing was very easy, but I had a signal loss problem, as you’ll see from the curves below: the HR measurement stops randomly before the end of the activity, and doesn’t come back.

                          The activities are done in personalized modes, the second with wrist HR measurement activated, and the first with measurement deactivated. The belt’s battery level is good, the battery is recent, and this is confirmed when I connect it to the Garmin app.

                          Have you encountered a similar problem? Have I missed an option somewhere?
                          Thanks in advance!

                          IMG_4842.jpg IMG_4843.jpg

                          B 1 Reply Last reply 6 Jan 2024, 14:15 Reply Quote 0
                          • D Offline
                            danklod
                            last edited by 2 Jan 2024, 11:21

                            Hi,

                            after the last update the problem with Jump Rope still exist - https://forum.suunto.com/topic/9797/jump-rope-counting-issue/2?_=1704194210212

                            the jump counting is stopping between 18-20 minutes.

                            1 Reply Last reply Reply Quote 0
                            • B Offline
                              BrunoH Gold Members @trailcafe
                              last edited by 5 Jan 2024, 11:16

                              Yesterday my Vertical acted as if the upper button was stuck. It was not physically stuck; I was still able to clicketyclick the button, but the display kept scrolling up. I could scroll it back down by pressing the lower button, but as soon as I let go it scrolled back up. Soft reset did the trick.

                              Compasses: M-311, A-10, SK-7
                              Diving: Finnlight Navy 90, Vyper
                              Sports: Metron, S7, S9B and Vertical

                              1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User
                                last edited by 6 Jan 2024, 09:43

                                After trying the Race, I just received my Vertical. First turn on and I already find myself with an error message, it starts well, I really have no luck with Suunto! I pressed the top button for 12 seconds to restart it.
                                I have paired it with the app and will install the latest update. I hope I won’t have any problems later…

                                IMG_1049.jpeg

                                1 Reply Last reply Reply Quote 1
                                • B Offline
                                  Brad_Olwin Moderator @Rami13
                                  last edited by 6 Jan 2024, 14:15

                                  @Rami13 I have used an HRMPro extensively with my Vertical and no issues. A couple of common problems with straps are getting dry in the winter and not sending good signals or interference from static on tech type shirts.
                                  I always thoroughly wet my strap with water where the contacts are, not just wet the contacts but the entire strap. That works well enough until I start sweating. I have not seen the issue you have.
                                  It might be a battery issue as well, do you know the battery status of the strap?

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  ? 1 Reply Last reply 6 Jan 2024, 14:48 Reply Quote -1
                                  • ? Offline
                                    A Former User @Brad_Olwin
                                    last edited by 6 Jan 2024, 14:48

                                    @Brad_Olwin

                                    THANKS ! Yes I hope.
                                    I received it this morning and our story got off to a bad start (see https://forum.suunto.com/topic/8846/suunto-vertical-bug-collection/664)
                                    I ran for 8 months with a Fenix 7 Sapphire Solar (73 gr), it didn’t bother me, even in competition (10km, half marathon and short trail).

                                    I always use a belt during sporting activities. Never used 24/7 for tracking.

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                                    • System referenced this topic on 6 Jan 2024, 14:48
                                    • System referenced this topic on 6 Jan 2024, 17:18
                                    • ? Offline
                                      A Former User
                                      last edited by A Former User 1 Sept 2024, 11:50 9 Jan 2024, 11:46

                                      Well, I think this is the end of the Suunto adventure for me. After using a Race and its unreliable HR sensor, I ordered a vertical.

                                      I’ve been wearing the watch for 72 hours and I’m experiencing the same problems with the heart sensor but on top of that, there are stability problems (2 crashes), and totally fanciful step detection! I spent the morning sitting at my desk and the watch counted 2000 steps, an incredible heart rate. This data being integrated into the recovery algorithms, resources, etc. Everything that results from this will turn out to be false in the end.

                                      Even if I love the design, the comfort of the watch, the simplicity of the application, putting 6/800 euros into a tool dedicated to helping athletes who are not reliable, I am not ready.

                                      I might come back if this is all made reliable.

                                      IMG_1062.jpeg

                                      IMG_1063.jpeg

                                      S Frederick RochetteF 2 Replies Last reply 9 Jan 2024, 12:04 Reply Quote 6
                                      • S Online
                                        Swaddy61 Silver Members @Guest
                                        last edited by 9 Jan 2024, 12:04

                                        @Fizzgig You do seem to have bad luck…

                                        I wear my SV all the time, and whilst the step counter is a bit ‘optimistic’, it is not so different to my Ambit, or my Coros Apex Pro, and I can still compare day to day what my activity level is.

                                        The OHR, on the other hand, is very reliable for 24/7 operation (for me), and sleep tracking is ‘close enough’ for it to reflect how I feel about my sleep (although last night I was awake more than it thought, which is unusual for both of us!). I accept that maybe Suunto wrist OHR is not the best on the market, but it continues to be sufficiently reliable for me.

                                        Different strokes for different folks…

                                        SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                                        1 Reply Last reply Reply Quote 3
                                        • Frederick RochetteF Offline
                                          Frederick Rochette Bronze Member @Guest
                                          last edited by 9 Jan 2024, 12:55

                                          @Fizzgig Same for me: the OHR is often delirious, with resting data 2 times higher than normal. similarly, when I walk, the cardio goes up to 120 pulses, even though I’m not jogging… I’m hoping for a rapid software update on this subject.

                                          1 Reply Last reply Reply Quote 1
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