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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • jjpazJ Offline
      jjpaz Bronze Member @Tieutieu
      last edited by

      @Tieutieu said in Suunto Vertical: Bug Collection:

      Small bug with suunto plus app selection :
      when selected (climb for instance), the button remains “unpined” when i go out the app selection menu and come back in it.
      To “unpin” the app =, I had to pin it again.

      It works, but its strange. Have you also this behaviour ?

      Yes, same behavior here 😉

      Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

      1 Reply Last reply Reply Quote 1
      • ? Offline
        A Former User @Tieutieu
        last edited by A Former User

        @Tieutieu same problem with the s9pp, I had (sorry) @taziden reported that a while ago… and I confirmed that!

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        • stromdiddilyS Offline
          stromdiddily Gold Members
          last edited by

          TSB on watch face switching values when display is activated vs not.

          The -23 is the correct value but you can see it toggling between that and -15 which was from the day before.

          https://photos.app.goo.gl/f9Vyxn6YapLuorJ46

          Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

          User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

          Brad_OlwinB 1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @stromdiddily
            last edited by

            @stromdiddily I am not seeing this on production firmware. Mine is stable. However, in the morning it takes time for the new value to be reflected and does not always occur on the first sync. My TSB value is - 22 in SA, in the main widget and on the watch face mini widget.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            stromdiddilyS 1 Reply Last reply Reply Quote 0
            • stromdiddilyS Offline
              stromdiddily Gold Members @Brad_Olwin
              last edited by

              @Brad_Olwin said in Suunto Vertical: Bug Collection:

              @stromdiddily I am not seeing this on production firmware. Mine is stable. However, in the morning it takes time for the new value to be reflected and does not always occur on the first sync. My TSB value is - 22 in SA, in the main widget and on the watch face mini widget.

              Ok - do you want me to submit logs if it happens again? I too am on production firmware unfortunately 😉

              Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

              User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

              Brad_OlwinB 1 Reply Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @stromdiddily
                last edited by

                @stromdiddily I think this is fixed in new firmware so probably not.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                • T Offline
                  tkernen
                  last edited by

                  I’ve been having on and off BLE connectivity issues for at least the last couple of months. I start an activity and none of my paired BLE devices connect to my SV (Polar H10, Stryd), even the Suunto App on my phone doesn’t sync.

                  The workaround is for me to put the SV into airplane mode, exit the menu, then back into the menu and disable airplane mode. It fixes the issue each time.

                  I still can’t figure out what does trigger this lack of BLE connection with paired devices.

                  I think, but I’m not sure that BLE devices connected via apps such as Core and Train.Red don’t see to suffer from this issue (TBC).

                  The current SW on my SV is 2.30.38, Bluetooth is 3.0.28

                  Anyone else has come across this issue?

                  Brad_OlwinB 1 Reply Last reply Reply Quote 0
                  • I Offline
                    Iga6101 @isazi
                    last edited by

                    @isazi

                    I have same problem. Cant update Vertical Solar.

                    Could you help me pls

                    1 Reply Last reply Reply Quote 0
                    • seanvkS Offline
                      seanvk
                      last edited by

                      Just today - had an alarm scheduled to go off at 8:30AM but I could not shut it off.
                      Latest Vertical firmware.

                      1. Set Alarm to 8:30 AM the night before
                      2. Alarm goes off at 8:30 AM the next day
                      3. Press “Dismiss”, display returns to watch face.
                      4. Alarm continues to go off.
                      5. The Alarm will not stop.
                      6. Power off watch.

                      Suunto Race Titanium
                      Suunto Vertical Titanium
                      Suunto 9 Peak Pro Forest Green
                      Suunto 9 Peak Moss Gray

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                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @tkernen
                        last edited by

                        @tkernen I have two Vertical watches, one behaves like yours and the other does not. I am concerned this may be a hardware issue. I filed a bug report with Suunto but do not know whether it is hardware or firmware. Running either production or field-test firmware does not alter the BT connection problems. I tend to think hardware-related but cannot be sure. Mine seems to be getting worse. I would contact support. Neither a hard reset or soft resets fix the issue for me.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        T 1 Reply Last reply Reply Quote 0
                        • L Offline
                          lilaceo @Tieutieu
                          last edited by

                          @Tieutieu my latest firmware is 2.30.26 NO NEW UPDATES, maybe de difference are what kind of Vertical you have ? Solar o no ?
                          mine is NOT solar

                          TieutieuT 1 Reply Last reply Reply Quote 0
                          • TieutieuT Online
                            Tieutieu Platinum Member @lilaceo
                            last edited by

                            @lilaceo you should have the 2.30.38 fw
                            It’s the same for solar or no solar SV

                            Suunto’s devices at home :
                            Vertical titanium solar
                            Suunto Race S
                            S9pp titanium sand
                            Suunto Wing
                            S9B titanium Ambassador edition, A3P, X6

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                            • pilleusP Offline
                              pilleus
                              last edited by

                              @pilleus said in Suunto has nailed sleep:

                              For a week now, I’ve been tracking my naps during the day in addition to my nighttime sleep. The Vertical records the times without any problems and reliably.

                              There’s just one problem with it. The sleep times are added up on the Vertical, but not in the Suunto app. The HRV values ​​are added up in the Suunto app, but not on the Vertical.

                              So I have different values ​​in the watch and in the app that can never match.

                              Something needs to be improved here. 🤔

                              Reference to this problem with sleep tracking …

                              https://www.instagram.com/moves.are.life/
                              Suunto Vertical Black Lime
                              Suunto 9 Peak Pro Black
                              Suunto Spartan Ultra Stealth Titanium

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                              • I Offline
                                Iga6101 @markman8
                                last edited by

                                @markman8

                                Hei. I have same problem. How did you solved it

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                                • I Offline
                                  Iga6101 @GiPFELKiND
                                  last edited by

                                  @GiPFELKiND

                                  Hello.

                                  I have exactly the same problem markman8 and cant update watch.

                                  Can you help me pls

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                                  • T Offline
                                    tkernen @Brad_Olwin
                                    last edited by

                                    @Brad_Olwin Thanks for your input. It seems that now none of the SuuntoPlus seem to work either (Core, Train.Red, the new Stryd app). Nothing connects.

                                    And yes it happens more and more frequently. I’ll reach out the Suunto support.

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                                    • D Offline
                                      duffman19
                                      last edited by

                                      I’ve found a bug associated with the Map widget. It seems to “remember” the last Battery Mode (aka GPS setting) used for the previous activity rather than defaulting to Performance (aka multiband). So, if you start and end an activity using any Battery Mode other than Performance, and then later scroll to the Map widget, you’ll get a black breadcrumb screen with no background map image.

                                      In order to get maps back, you’ll need to start and end an activity using the Performance Battery Mode.

                                      Vertical Ti

                                      Brad_OlwinB D 2 Replies Last reply Reply Quote 0
                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @duffman19
                                        last edited by

                                        @duffman19 I think the maps are simply off if you were in Endurance, Ultra or Tour mode. Simply scroll down when in the map widget and turn the map you want to on. Not a bug.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                                        • D Offline
                                          duffman19 @Brad_Olwin
                                          last edited by

                                          @Brad_Olwin Ah, yes, this somewhat solves it. But I still think this behavior is incorrect. The Map widget should operate independent of any Activity settings. Recording an activity in something other than Performance shouldn’t turn the map in the Map widget off.

                                          This is the same behavior that we have with Media Controls. Turning Media Controls off in the activity options completely disables the Media Controls widget. I know this has confused quite a few folks.

                                          Activity options simply shouldn’t impact widget functions. Any idea if this is being addressed?

                                          Vertical Ti

                                          Brad_OlwinB 1 Reply Last reply Reply Quote 1
                                          • mlakisM Offline
                                            mlakis Bronze Member
                                            last edited by

                                            A not so persistent bug happened yesterday.

                                            After a hike, the CTL value on the Vertical sky-rocketed to 487!

                                            A couple of syncs didn’t solve the problem at first. I think a sync after several hours did it.

                                            IMG_20240226_145413~2.jpg

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