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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • ? Offline
      A Former User @Likarnik
      last edited by

      @Likarnik Did happen to me several times with S9B a few years ago. First it would cut out, then report erratic measurements. In my case H10 died several sessions later. I’m talking pod, not a strap.

      Not saying this is your problem, but could be strap related and not a watch.

      1 Reply Last reply Reply Quote 1
      • StangerS Offline
        Stanger
        last edited by

        Hey there,

        today, first time using my vertical outdoors on a 7h trailrunn. Back home i put it on the charger, and now it starts and stops the charging process again and again like forever. (screnn goes from charging, to menu and back again, with sound signal) A soft reset did not solved the problem.

        isaziI plopes73P 2 Replies Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @Stanger
          last edited by

          @Stanger it happens if the charger is not perfectly aligned, or if the contact points are dirty (somehow).

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73
            last edited by Mff73

            Bug or not? Each time I want to use maps, I need to calibrate the compass. 😔.
            I didn’t put the watch on magnet charger since a while, so… It is not that.

            [edit] not each time, but way more often I was used to with S9PP

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            1 Reply Last reply Reply Quote 4
            • F Online
              fritzbt2013 Bronze Member @Guest
              last edited by

              @NickK Any idea what the difference is between the two New York’s and which to download. I see they are both the same area. I was just going to download the one with the larger file size, perhaps it has a little more detail somewhere. I see you download both.

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @fritzbt2013
                last edited by

                @fritzbt2013 it should be fixed soon if not already

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 1
                • plopes73P Offline
                  plopes73 @Stanger
                  last edited by

                  @Stanger Hi,
                  Don’t know if it helps but I’ve had the same issue with S9P and found out that ir was the head charger as I used a cell phone fast charger. I’m not sure if these modern chargers need a certain amount of V, below those Volts they stop, then start, seconds after they stop…
                  Since I change the head charger for an old one from a nokia phone (Lumia) I never had that behaviour again.
                  Cheers


                  S9 Peak 2.18.18
                  Vertical
                  Android 10
                  Suunto App 4.45.5

                  StangerS 1 Reply Last reply Reply Quote 0
                  • grekuG Offline
                    greku Bronze Member
                    last edited by

                    I observed that not all notification from phone are visible on the screen. I have an iPhone ,and I jumped from s9b and s9p ,so I notice that it’s different.
                    I have abit to check ‘the message’ / quick preview on the watch. When I go to second screen on vertical ( mid button 1 press) , all notification are there. It looks like not all of them shows at the main screen.

                    Also iOS suunto app (Im using beta versions ) not identity Vertical watch

                    IMG_1529.jpeg

                    1 Reply Last reply Reply Quote 0
                    • AlexndreA Offline
                      Alexndre
                      last edited by

                      Hi, I’m Alex, French and new SV user after few Fenix…

                      I’m really happy with my new and first Suunto.
                      Nevertheless, I have some bugs…
                      1 - During the night, if I wake up and go for drink, sleep tracking stop…
                      2 - I ran during 1 hours / 10km… My SV give me more than 1400 cal ! It’s impossible !

                      Someone else have this bugs ?

                      Suunto Vertical

                      ChrisAC 1 Reply Last reply Reply Quote 0
                      • ChrisAC Offline
                        ChrisA Platinum Member @Alexndre
                        last edited by

                        @Alexndre

                        1. I think that depends how active you are during that drinking. When you have to walk downstairs and upstairs again raising your HR etc. for example the Watch will assume you ended sleeping. Make sure the sleep times are set at least two hours before your actual sleep time and also look if your resting hr is correct (for me thats about 10 to 12 beats above the minimal HR at night.)

                        2. Weight, height, gender and age is correct? HR Zones are set up correctly (max HR) ?

                        AlexndreA 1 Reply Last reply Reply Quote 2
                        • AlexndreA Offline
                          Alexndre @ChrisA
                          last edited by

                          @ChrisA

                          Thanks for reply

                          1 - I set a new period for sleep tracking… hope it will be ok

                          2 - man, 38, 178cm, 90kg, HR zones set by default but seems ok

                          Suunto Vertical

                          ChrisAC 1 Reply Last reply Reply Quote 0
                          • ChrisAC Offline
                            ChrisA Platinum Member @Alexndre
                            last edited by

                            @Alexndre you may try the anaerobic threshold test from the SuuntoPlus Store for more accurate HR settings.

                            AlexndreA 1 Reply Last reply Reply Quote 1
                            • J Offline
                              Jole13
                              last edited by

                              I went for a walk today. 1.72km and the watch recorded 392 steps. I assume this is a bug.

                              1 Reply Last reply Reply Quote 2
                              • AlexndreA Offline
                                Alexndre @ChrisA
                                last edited by

                                @ChrisA

                                Ok i’ll try thx 😉

                                Suunto Vertical

                                1 Reply Last reply Reply Quote 0
                                • surfboomerangS Offline
                                  surfboomerang
                                  last edited by

                                  I noticed that the watch sometimes doesn’t lock after a minute of inactivity on the watchface. It keeps showing the seconds in the display.
                                  After swiping the touchscreen or pressing the button, the watch is functioning normal again and locks after a minute.

                                  Not confirmed but highly suspected is that the watch is even unlocking itself sometimes. I’m pretty sure I didn’t press any buttons, but still see the seconds displayed on the watchface.

                                  Suunto Vertical Titanium Solar
                                  OnePlus Nord 4

                                  isaziI 1 Reply Last reply Reply Quote 0
                                  • isaziI Offline
                                    isazi Moderator @surfboomerang
                                    last edited by

                                    @surfboomerang which watchface? It never happened to me, and I usually use the new one.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    surfboomerangS D 2 Replies Last reply Reply Quote 0
                                    • surfboomerangS Offline
                                      surfboomerang @isazi
                                      last edited by surfboomerang

                                      @isazi I also use the new watchface (the one with the solar bars). I don’t see it very often, but will try to capture it when it happens again

                                      Suunto Vertical Titanium Solar
                                      OnePlus Nord 4

                                      ChrisAC 1 Reply Last reply Reply Quote 0
                                      • ChrisAC Offline
                                        ChrisA Platinum Member @surfboomerang
                                        last edited by ChrisA

                                        @isazi I have „gaps“ in the Resources (on the watch and corresponding in the app )
                                        IMG_0096.jpeg

                                        I never had this with other Suuntos. Is this happening to others too? Does not bother me too much, but maybe a small bug, so reported here.

                                        GiPFELKiNDG D isaziI ? 5 Replies Last reply Reply Quote 1
                                        • GiPFELKiNDG Offline
                                          GiPFELKiND Silver Members @ChrisA
                                          last edited by

                                          @ChrisA I see this on my app too 🤔🙈

                                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                          1 Reply Last reply Reply Quote 0
                                          • GiPFELKiNDG Offline
                                            GiPFELKiND Silver Members @ChrisA
                                            last edited by

                                            @ChrisA Screenshot_2023-05-22-17-42-58-228_com.stt.android.suunto-edit.jpg

                                            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                            GiPFELKiNDG 1 Reply Last reply Reply Quote 0
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