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Suunto Vertical: Bug Collection

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  • S Offline
    Stanger
    last edited by 20 May 2023, 22:17

    Hey there,

    today, first time using my vertical outdoors on a 7h trailrunn. Back home i put it on the charger, and now it starts and stops the charging process again and again like forever. (screnn goes from charging, to menu and back again, with sound signal) A soft reset did not solved the problem.

    I P 2 Replies Last reply 21 May 2023, 08:51 Reply Quote 0
    • I Offline
      isazi Moderator @Stanger
      last edited by 21 May 2023, 08:51

      @Stanger it happens if the charger is not perfectly aligned, or if the contact points are dirty (somehow).

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      1 Reply Last reply Reply Quote 0
      • M Offline
        Mff73
        last edited by Mff73 21 May 2023, 13:01

        Bug or not? Each time I want to use maps, I need to calibrate the compass. 😔.
        I didn’t put the watch on magnet charger since a while, so… It is not that.

        [edit] not each time, but way more often I was used to with S9PP

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 4
        • F Offline
          fritzbt2013 Bronze Member @Guest
          last edited by 21 May 2023, 15:05

          @NickK Any idea what the difference is between the two New York’s and which to download. I see they are both the same area. I was just going to download the one with the larger file size, perhaps it has a little more detail somewhere. I see you download both.

          D 1 Reply Last reply 21 May 2023, 17:17 Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @fritzbt2013
            last edited by 21 May 2023, 17:17

            @fritzbt2013 it should be fixed soon if not already

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 1
            • P Offline
              plopes73 @Stanger
              last edited by 21 May 2023, 18:11

              @Stanger Hi,
              Don’t know if it helps but I’ve had the same issue with S9P and found out that ir was the head charger as I used a cell phone fast charger. I’m not sure if these modern chargers need a certain amount of V, below those Volts they stop, then start, seconds after they stop…
              Since I change the head charger for an old one from a nokia phone (Lumia) I never had that behaviour again.
              Cheers


              S9 Peak 2.18.18
              Vertical
              Android 10
              Suunto App 4.45.5

              S 1 Reply Last reply 24 May 2023, 17:47 Reply Quote 0
              • G Offline
                greku Bronze Member
                last edited by 21 May 2023, 19:06

                I observed that not all notification from phone are visible on the screen. I have an iPhone ,and I jumped from s9b and s9p ,so I notice that it’s different.
                I have abit to check ‘the message’ / quick preview on the watch. When I go to second screen on vertical ( mid button 1 press) , all notification are there. It looks like not all of them shows at the main screen.

                Also iOS suunto app (Im using beta versions ) not identity Vertical watch

                IMG_1529.jpeg

                1 Reply Last reply Reply Quote 0
                • A Offline
                  Alexndre
                  last edited by 21 May 2023, 19:13

                  Hi, I’m Alex, French and new SV user after few Fenix…

                  I’m really happy with my new and first Suunto.
                  Nevertheless, I have some bugs…
                  1 - During the night, if I wake up and go for drink, sleep tracking stop…
                  2 - I ran during 1 hours / 10km… My SV give me more than 1400 cal ! It’s impossible !

                  Someone else have this bugs ?

                  Suunto Vertical

                  C 1 Reply Last reply 21 May 2023, 20:46 Reply Quote 0
                  • C Offline
                    ChrisA Platinum Member @Alexndre
                    last edited by 21 May 2023, 20:46

                    @Alexndre

                    1. I think that depends how active you are during that drinking. When you have to walk downstairs and upstairs again raising your HR etc. for example the Watch will assume you ended sleeping. Make sure the sleep times are set at least two hours before your actual sleep time and also look if your resting hr is correct (for me thats about 10 to 12 beats above the minimal HR at night.)

                    2. Weight, height, gender and age is correct? HR Zones are set up correctly (max HR) ?

                    A 1 Reply Last reply 21 May 2023, 21:36 Reply Quote 2
                    • A Offline
                      Alexndre @ChrisA
                      last edited by 21 May 2023, 21:36

                      @ChrisA

                      Thanks for reply

                      1 - I set a new period for sleep tracking… hope it will be ok

                      2 - man, 38, 178cm, 90kg, HR zones set by default but seems ok

                      Suunto Vertical

                      C 1 Reply Last reply 22 May 2023, 05:14 Reply Quote 0
                      • C Offline
                        ChrisA Platinum Member @Alexndre
                        last edited by 22 May 2023, 05:14

                        @Alexndre you may try the anaerobic threshold test from the SuuntoPlus Store for more accurate HR settings.

                        A 1 Reply Last reply 22 May 2023, 08:25 Reply Quote 1
                        • J Offline
                          Jole13
                          last edited by 22 May 2023, 06:56

                          I went for a walk today. 1.72km and the watch recorded 392 steps. I assume this is a bug.

                          1 Reply Last reply Reply Quote 2
                          • A Offline
                            Alexndre @ChrisA
                            last edited by 22 May 2023, 08:25

                            @ChrisA

                            Ok i’ll try thx 😉

                            Suunto Vertical

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              surfboomerang
                              last edited by 22 May 2023, 15:14

                              I noticed that the watch sometimes doesn’t lock after a minute of inactivity on the watchface. It keeps showing the seconds in the display.
                              After swiping the touchscreen or pressing the button, the watch is functioning normal again and locks after a minute.

                              Not confirmed but highly suspected is that the watch is even unlocking itself sometimes. I’m pretty sure I didn’t press any buttons, but still see the seconds displayed on the watchface.

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              I 1 Reply Last reply 22 May 2023, 15:15 Reply Quote 0
                              • I Offline
                                isazi Moderator @surfboomerang
                                last edited by 22 May 2023, 15:15

                                @surfboomerang which watchface? It never happened to me, and I usually use the new one.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                S D 2 Replies Last reply 22 May 2023, 15:16 Reply Quote 0
                                • S Offline
                                  surfboomerang @isazi
                                  last edited by surfboomerang 22 May 2023, 15:16

                                  @isazi I also use the new watchface (the one with the solar bars). I don’t see it very often, but will try to capture it when it happens again

                                  Suunto Vertical Titanium Solar
                                  OnePlus Nord 4

                                  C 1 Reply Last reply 22 May 2023, 15:39 Reply Quote 0
                                  • C Offline
                                    ChrisA Platinum Member @surfboomerang
                                    last edited by ChrisA 22 May 2023, 15:39

                                    @isazi I have „gaps“ in the Resources (on the watch and corresponding in the app )
                                    IMG_0096.jpeg

                                    I never had this with other Suuntos. Is this happening to others too? Does not bother me too much, but maybe a small bug, so reported here.

                                    G D I ? 5 Replies Last reply 22 May 2023, 15:41 Reply Quote 1
                                    • G Offline
                                      GiPFELKiND Silver Members @ChrisA
                                      last edited by 22 May 2023, 15:41

                                      @ChrisA I see this on my app too 🤔🙈

                                      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                      1 Reply Last reply Reply Quote 0
                                      • G Offline
                                        GiPFELKiND Silver Members @ChrisA
                                        last edited by 22 May 2023, 15:43

                                        @ChrisA Screenshot_2023-05-22-17-42-58-228_com.stt.android.suunto-edit.jpg

                                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                        G 1 Reply Last reply 22 May 2023, 15:44 Reply Quote 0
                                        • G Offline
                                          GiPFELKiND Silver Members @GiPFELKiND
                                          last edited by 22 May 2023, 15:44

                                          @GiPFELKiND said in Suunto Vertical: Bug Collection:

                                          @ChrisA Screenshot_2023-05-22-17-42-58-228_com.stt.android.suunto-edit.jpg
                                          Looks like by you

                                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

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