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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • T Offline
      TurtleCub @freeheeler
      last edited by

      @freeheeler

      It appears that if you do manual laps on the watch during running, the auto laps are not recorded. I’d like an option to record both. If no manual laps then the auto laps show up

      freeheelerF D 2 Replies Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @TurtleCub
        last edited by

        @TurtleCub
        I assume you refer to the lap table shown in the watch during the activity?
        or do you refer to the table in activity summary in SA?
        what’s the use case for having them shown both?
        if you do manual laps they should override autolaps, always IMO as for me the situation is the following:
        either let the watch decide or you decide because you know better what exactly you want to track.
        I would be confused if both were shown in the table in the watch.
        same applies for the table in SA, but there we have by default 1km, 5km and 10km “laps”

        living sideways

        1 Reply Last reply Reply Quote 0
        • D Offline
          duffman19 @TurtleCub
          last edited by

          @TurtleCub I get both auto lap and manual lap info for an activity. It shows up on the watch in the activity summary where you can view both auto laps and manual laps separately. It also shows in SA similarly.

          In fact, this is one of the features I appreciate about Suunto. This way I can still track regular interval splits, but also keep track of loops or segments that make sense for my route.

          With Garmin and others, if I activate a manual lap, it will reset the auto lap feature to begin counting from that mark and will only show one set of laps in the activity summary.

          I’m curious as to why it didn’t work for you. Did auto lap become disabled somehow? Or are you referring to the lap table during the activity as @freeheeler suggested?

          Vertical Ti

          1 Reply Last reply Reply Quote 0
          • Kurt68K Offline
            Kurt68
            last edited by

            I’m slowly getting to the point where I’m considering turning my back on Suunto. I can live with many of the known problems but the fact that the Vertical still restarts during a training session and all data is lost drives me crazy.

            TieutieuT 1 Reply Last reply Reply Quote 0
            • TieutieuT Offline
              Tieutieu Platinum Member @Kurt68
              last edited by

              @Kurt68 You still have that issue ?? one year of use and I never had a single crash with my sv. does it happens in any case (I mean any combination of sport mode/S+ apps used…) or only with some settings?

              Suunto’s devices at home :
              Vertical titanium solar
              Suunto Race S
              S9pp titanium sand
              Suunto Wing
              S9B titanium Ambassador edition, A3P, X6

              Kurt68K 1 Reply Last reply Reply Quote 0
              • Kurt68K Offline
                Kurt68 @Tieutieu
                last edited by

                @Tieutieu Yes, it happened again yesterday. Yesterday it was in connection with the s+app Vertical Race. But it has also happened when switching between the individual training views.

                TieutieuT 1 Reply Last reply Reply Quote 0
                • TieutieuT Offline
                  Tieutieu Platinum Member @Kurt68
                  last edited by

                  @Kurt68 and I guess your allready performed a hard reset. Sorry to here that you still have issues. Have you tried to reach support, it doesn’t seems normal behaviour ?

                  Suunto’s devices at home :
                  Vertical titanium solar
                  Suunto Race S
                  S9pp titanium sand
                  Suunto Wing
                  S9B titanium Ambassador edition, A3P, X6

                  Kurt68K 1 Reply Last reply Reply Quote 0
                  • Kurt68K Offline
                    Kurt68 @Tieutieu
                    last edited by Kurt68

                    @Tieutieu Unfortunately I didn’t have time yesterday, but I’ll try to contact support again today. But I’m now unsure whether I should even use the watch for the marathon tomorrow 🤷‍♂️

                    1 Reply Last reply Reply Quote 0
                    • darxmurfD Offline
                      darxmurf Platinum Member
                      last edited by

                      I had this back light issue the other day, no light at all even when entering menu and all. Launched the “flash light” fixed the thing 🤔

                      Same weird fix when the HR sensor stops working after the watch rests on a flat surface for a while, just put the watch in charge and it comes back.

                      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                      1 Reply Last reply Reply Quote 1
                      • helgonet12H Online
                        helgonet12
                        last edited by

                        Hi all. Have you also encountered that the touchscreen stops working for what seems to me for no reason . Yesterday it happened again (third time this year). The only way to make it work again is a soft reset. It happens both when using a sport mode and on daily watch mode. First and second time it happened on a hike I had to wait until I finished the hike before I could do a soft reset. I could still use the zoom on maps but using functionality that requires touch was not possible. I was looking for an alternative way and wanted to use the ruler. At first I thought that I had disabled the touch ( but it was not disabled) and when it was not working in regular watch mode either I performed a soft reset and it works again as expected. Have you experienced the same?

                        Todd DanielczykT 1 Reply Last reply Reply Quote 2
                        • Todd DanielczykT Offline
                          Todd Danielczyk Gold Members @helgonet12
                          last edited by Todd Danielczyk

                          @helgonet12 Yes, for me it occurred twice on the previous firmware during/after charging and once on the latest firmware just in normal use.

                          Woke up in the morning a few weeks ago and tried to use the touch screen to no avail. Soft reset and it came back. No sports modes were being used at the time of this occurring.

                          1 Reply Last reply Reply Quote 1
                          • Sergei LadeishchikovS Offline
                            Sergei Ladeishchikov Bronze Member
                            last edited by

                            The touchscreen issue is being talked about more and more often! @Dimitrios-Kanellopoulos, @isazi, @Egika , is Suunto even aware of this issue? This problem has been going on for several software versions!

                            isaziI 1 Reply Last reply Reply Quote 2
                            • isaziI Offline
                              isazi Moderator @Sergei Ladeishchikov
                              last edited by

                              @Sergei-Ladeishchikov yes Suunto is aware, at the moment the issue is not fixed yet (as far as I can tell) but a fix is planned. So hopefully with next update.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              Sergei LadeishchikovS 1 Reply Last reply Reply Quote 2
                              • Sergei LadeishchikovS Offline
                                Sergei Ladeishchikov Bronze Member @isazi
                                last edited by

                                @isazi, thanks for the answer! What about no vibration when battery is below 13%? Does Suunto know about it too?

                                isaziI 1 Reply Last reply Reply Quote 1
                                • isaziI Offline
                                  isazi Moderator @Sergei Ladeishchikov
                                  last edited by

                                  @Sergei-Ladeishchikov I honestly do not know about this one.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  Sergei LadeishchikovS 1 Reply Last reply Reply Quote 0
                                  • Sergei LadeishchikovS Offline
                                    Sergei Ladeishchikov Bronze Member @isazi
                                    last edited by

                                    @isazi Not much is said about this. In my case, any vibration disappears after 13% (the watch is not in battery saving mode, “do not disturb” is off, normal use). Vibration disappears every time the battery is discharged, at least with software 2.30.26. I reported this earlier on the forum. At every charge above 13%, vibration starts working normally.
                                    Maybe someone had the same situation?

                                    SuperFlo75S GiPFELKiNDG jjpazJ 3 Replies Last reply Reply Quote 0
                                    • SuperFlo75S Online
                                      SuperFlo75 Silver Members Bronze Member @Sergei Ladeishchikov
                                      last edited by

                                      @Sergei-Ladeishchikov I did not notice this behavior, but as vibrations are not really important for me, I‘m not sure about this topic…

                                      Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                      Suunto Wing
                                      Suunto 9 Peak Pro Titanium (owns my wife now)
                                      Suunto Spartan Ultra
                                      SA iOS 2.43.0 (18473)
                                      Instagram @superflo75

                                      1 Reply Last reply Reply Quote 0
                                      • Sergei LadeishchikovS Offline
                                        Sergei Ladeishchikov Bronze Member
                                        last edited by

                                        Perhaps it depends on the hardware? My Hardware 2901E2.

                                        1 Reply Last reply Reply Quote 0
                                        • GiPFELKiNDG Offline
                                          GiPFELKiND Silver Members @Sergei Ladeishchikov
                                          last edited by

                                          @Sergei-Ladeishchikov said in Suunto Vertical: Bug Collection:

                                          @isazi Not much is said about this. In my case, any vibration disappears after 13% (the watch is not in battery saving mode, “do not disturb” is off, normal use). Vibration disappears every time the battery is discharged, at least with software 2.30.26. I reported this earlier on the forum. At every charge above 13%, vibration starts working normally.
                                          Maybe someone had the same situation?

                                          Thats the same in my case!!!

                                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                          1 Reply Last reply Reply Quote 1
                                          • Y Offline
                                            Yonialony
                                            last edited by

                                            Good morning everyone
                                            I would appreciate your assistance…
                                            In the last two weeks, the data on the cumulative climb (ascent) that there is in the run, which is illogically high for the terrain itself, identical routes that I ran with a Garmin Phoenix 6 or with a friend who ran with Coros, showed drastically different data (for example, running with 150 meters of cumulative height, the Suunto showed me 1100 meters…) I also did an automatic reset for the barometer and the altitude sensors Do you know or have met him?
                                            Do you know how to handle it?

                                            EgikaE 1 Reply Last reply Reply Quote 0
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