Suunto Vertical: Bug Collection
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@Kurt68 and I guess your allready performed a hard reset. Sorry to here that you still have issues. Have you tried to reach support, it doesn’t seems normal behaviour ?
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@Tieutieu Unfortunately I didn’t have time yesterday, but I’ll try to contact support again today. But I’m now unsure whether I should even use the watch for the marathon tomorrow
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I had this back light issue the other day, no light at all even when entering menu and all. Launched the “flash light” fixed the thing
Same weird fix when the HR sensor stops working after the watch rests on a flat surface for a while, just put the watch in charge and it comes back.
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Hi all. Have you also encountered that the touchscreen stops working for what seems to me for no reason . Yesterday it happened again (third time this year). The only way to make it work again is a soft reset. It happens both when using a sport mode and on daily watch mode. First and second time it happened on a hike I had to wait until I finished the hike before I could do a soft reset. I could still use the zoom on maps but using functionality that requires touch was not possible. I was looking for an alternative way and wanted to use the ruler. At first I thought that I had disabled the touch ( but it was not disabled) and when it was not working in regular watch mode either I performed a soft reset and it works again as expected. Have you experienced the same?
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@helgonet12 Yes, for me it occurred twice on the previous firmware during/after charging and once on the latest firmware just in normal use.
Woke up in the morning a few weeks ago and tried to use the touch screen to no avail. Soft reset and it came back. No sports modes were being used at the time of this occurring.
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The touchscreen issue is being talked about more and more often! @Dimitrios-Kanellopoulos, @isazi, @Egika , is Suunto even aware of this issue? This problem has been going on for several software versions!
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@Sergei-Ladeishchikov yes Suunto is aware, at the moment the issue is not fixed yet (as far as I can tell) but a fix is planned. So hopefully with next update.
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@isazi, thanks for the answer! What about no vibration when battery is below 13%? Does Suunto know about it too?
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@Sergei-Ladeishchikov I honestly do not know about this one.
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@isazi Not much is said about this. In my case, any vibration disappears after 13% (the watch is not in battery saving mode, “do not disturb” is off, normal use). Vibration disappears every time the battery is discharged, at least with software 2.30.26. I reported this earlier on the forum. At every charge above 13%, vibration starts working normally.
Maybe someone had the same situation? -
@Sergei-Ladeishchikov I did not notice this behavior, but as vibrations are not really important for me, I‘m not sure about this topic…
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Perhaps it depends on the hardware? My Hardware 2901E2.
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@Sergei-Ladeishchikov said in Suunto Vertical: Bug Collection:
@isazi Not much is said about this. In my case, any vibration disappears after 13% (the watch is not in battery saving mode, “do not disturb” is off, normal use). Vibration disappears every time the battery is discharged, at least with software 2.30.26. I reported this earlier on the forum. At every charge above 13%, vibration starts working normally.
Maybe someone had the same situation?Thats the same in my case!!!
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Good morning everyone
I would appreciate your assistance…
In the last two weeks, the data on the cumulative climb (ascent) that there is in the run, which is illogically high for the terrain itself, identical routes that I ran with a Garmin Phoenix 6 or with a friend who ran with Coros, showed drastically different data (for example, running with 150 meters of cumulative height, the Suunto showed me 1100 meters…) I also did an automatic reset for the barometer and the altitude sensors Do you know or have met him?
Do you know how to handle it? -
@Sergei-Ladeishchikov Below 20% battery level vibration level is lowered, I have noticed that behavior in my Suunto Vertical.
It’s a bit annoying because I can train several days with battery below 20% before recharge it.
I could understand a “battery saving mode” below 10% or 5% battery level but, below 20% with the new battery lifes?? -
@jjpaz I also noticed a decrease in vibration intensity of about 13%, it seems like a barely noticeable vibration.
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@Sergei-Ladeishchikov Seems like some early-stage energy saving mode which should normally be fully triggered at 10%. I have also noticed this (no vibrations) at around 20%
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@kriskus If this is some kind of power saving mode, it definitely does not affect the backlight, notifications and sounds.
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@Sergei-Ladeishchikov as far as I know the vibration is adaptive and less strong as the battery goes down. I agree that for a device like the Vertical 20% is too early to stop vibrating, I will open a ticket with Suunto and see if they can change the threshold.
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@isazi The intensity of vibration, in my opinion, remains constant as the discharge progresses, except for the moment before it disappears.