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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • darxmurfD Offline
      darxmurf Platinum Member
      last edited by

      I had this back light issue the other day, no light at all even when entering menu and all. Launched the “flash light” fixed the thing 🤔

      Same weird fix when the HR sensor stops working after the watch rests on a flat surface for a while, just put the watch in charge and it comes back.

      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

      1 Reply Last reply Reply Quote 1
      • helgonet12H Offline
        helgonet12
        last edited by

        Hi all. Have you also encountered that the touchscreen stops working for what seems to me for no reason . Yesterday it happened again (third time this year). The only way to make it work again is a soft reset. It happens both when using a sport mode and on daily watch mode. First and second time it happened on a hike I had to wait until I finished the hike before I could do a soft reset. I could still use the zoom on maps but using functionality that requires touch was not possible. I was looking for an alternative way and wanted to use the ruler. At first I thought that I had disabled the touch ( but it was not disabled) and when it was not working in regular watch mode either I performed a soft reset and it works again as expected. Have you experienced the same?

        Todd DanielczykT 1 Reply Last reply Reply Quote 2
        • Todd DanielczykT Offline
          Todd Danielczyk Gold Members @helgonet12
          last edited by Todd Danielczyk

          @helgonet12 Yes, for me it occurred twice on the previous firmware during/after charging and once on the latest firmware just in normal use.

          Woke up in the morning a few weeks ago and tried to use the touch screen to no avail. Soft reset and it came back. No sports modes were being used at the time of this occurring.

          1 Reply Last reply Reply Quote 1
          • Sergei LadeishchikovS Offline
            Sergei Ladeishchikov Bronze Member
            last edited by

            The touchscreen issue is being talked about more and more often! @Dimitrios-Kanellopoulos, @isazi, @Egika , is Suunto even aware of this issue? This problem has been going on for several software versions!

            isaziI 1 Reply Last reply Reply Quote 2
            • isaziI Offline
              isazi Moderator @Sergei Ladeishchikov
              last edited by

              @Sergei-Ladeishchikov yes Suunto is aware, at the moment the issue is not fixed yet (as far as I can tell) but a fix is planned. So hopefully with next update.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              Sergei LadeishchikovS 1 Reply Last reply Reply Quote 2
              • Sergei LadeishchikovS Offline
                Sergei Ladeishchikov Bronze Member @isazi
                last edited by

                @isazi, thanks for the answer! What about no vibration when battery is below 13%? Does Suunto know about it too?

                isaziI 1 Reply Last reply Reply Quote 1
                • isaziI Offline
                  isazi Moderator @Sergei Ladeishchikov
                  last edited by

                  @Sergei-Ladeishchikov I honestly do not know about this one.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  Sergei LadeishchikovS 1 Reply Last reply Reply Quote 0
                  • Sergei LadeishchikovS Offline
                    Sergei Ladeishchikov Bronze Member @isazi
                    last edited by

                    @isazi Not much is said about this. In my case, any vibration disappears after 13% (the watch is not in battery saving mode, “do not disturb” is off, normal use). Vibration disappears every time the battery is discharged, at least with software 2.30.26. I reported this earlier on the forum. At every charge above 13%, vibration starts working normally.
                    Maybe someone had the same situation?

                    SuperFlo75S GiPFELKiNDG jjpazJ 3 Replies Last reply Reply Quote 0
                    • SuperFlo75S Offline
                      SuperFlo75 Silver Members Bronze Member @Sergei Ladeishchikov
                      last edited by

                      @Sergei-Ladeishchikov I did not notice this behavior, but as vibrations are not really important for me, I‘m not sure about this topic…

                      Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                      Suunto Wing
                      Suunto 9 Peak Pro Titanium (owns my wife now)
                      Suunto Spartan Ultra
                      SA iOS 2.43.0 (18473)
                      Instagram @superflo75

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                      • Sergei LadeishchikovS Offline
                        Sergei Ladeishchikov Bronze Member
                        last edited by

                        Perhaps it depends on the hardware? My Hardware 2901E2.

                        1 Reply Last reply Reply Quote 0
                        • GiPFELKiNDG Offline
                          GiPFELKiND Silver Members @Sergei Ladeishchikov
                          last edited by

                          @Sergei-Ladeishchikov said in Suunto Vertical: Bug Collection:

                          @isazi Not much is said about this. In my case, any vibration disappears after 13% (the watch is not in battery saving mode, “do not disturb” is off, normal use). Vibration disappears every time the battery is discharged, at least with software 2.30.26. I reported this earlier on the forum. At every charge above 13%, vibration starts working normally.
                          Maybe someone had the same situation?

                          Thats the same in my case!!!

                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                          1 Reply Last reply Reply Quote 1
                          • Y Offline
                            Yonialony
                            last edited by

                            Good morning everyone
                            I would appreciate your assistance…
                            In the last two weeks, the data on the cumulative climb (ascent) that there is in the run, which is illogically high for the terrain itself, identical routes that I ran with a Garmin Phoenix 6 or with a friend who ran with Coros, showed drastically different data (for example, running with 150 meters of cumulative height, the Suunto showed me 1100 meters…) I also did an automatic reset for the barometer and the altitude sensors Do you know or have met him?
                            Do you know how to handle it?

                            EgikaE 1 Reply Last reply Reply Quote 0
                            • jjpazJ Offline
                              jjpaz Bronze Member @Sergei Ladeishchikov
                              last edited by

                              @Sergei-Ladeishchikov Below 20% battery level vibration level is lowered, I have noticed that behavior in my Suunto Vertical.
                              It’s a bit annoying because I can train several days with battery below 20% before recharge it.
                              I could understand a “battery saving mode” below 10% or 5% battery level but, below 20% with the new battery lifes??

                              Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                              Sergei LadeishchikovS 1 Reply Last reply Reply Quote 1
                              • Sergei LadeishchikovS Offline
                                Sergei Ladeishchikov Bronze Member @jjpaz
                                last edited by

                                @jjpaz I also noticed a decrease in vibration intensity of about 13%, it seems like a barely noticeable vibration.

                                kriskusK 1 Reply Last reply Reply Quote 0
                                • kriskusK Offline
                                  kriskus Bronze Member @Sergei Ladeishchikov
                                  last edited by

                                  @Sergei-Ladeishchikov Seems like some early-stage energy saving mode which should normally be fully triggered at 10%. I have also noticed this (no vibrations) at around 20%

                                  Sergei LadeishchikovS 1 Reply Last reply Reply Quote 0
                                  • Sergei LadeishchikovS Offline
                                    Sergei Ladeishchikov Bronze Member @kriskus
                                    last edited by

                                    @kriskus If this is some kind of power saving mode, it definitely does not affect the backlight, notifications and sounds.

                                    isaziI 1 Reply Last reply Reply Quote 0
                                    • isaziI Offline
                                      isazi Moderator @Sergei Ladeishchikov
                                      last edited by

                                      @Sergei-Ladeishchikov as far as I know the vibration is adaptive and less strong as the battery goes down. I agree that for a device like the Vertical 20% is too early to stop vibrating, I will open a ticket with Suunto and see if they can change the threshold.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      Sergei LadeishchikovS 1 Reply Last reply Reply Quote 3
                                      • Sergei LadeishchikovS Offline
                                        Sergei Ladeishchikov Bronze Member @isazi
                                        last edited by

                                        @isazi The intensity of vibration, in my opinion, remains constant as the discharge progresses, except for the moment before it disappears.

                                        1 Reply Last reply Reply Quote 1
                                        • EgikaE Offline
                                          Egika Platinum Member @Yonialony
                                          last edited by

                                          @Yonialony see Q6: https://forum.suunto.com/topic/9960/more-faq?_=1718105302645

                                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                          Race S All Black - TI Canary - Titanium Courtney

                                          1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            suuntastic Bronze Member
                                            last edited by suuntastic

                                            Sorry, didn‘t scroll through whole thread. Is there a know issue with sudden touchscreen lag (not usable anymore) / unresponsiveness? Will it be corrected via SW update or broken touchscreen? Thanks?

                                            isaziI 1 Reply Last reply Reply Quote 1
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