• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Suunto Vertical: Bug Collection

Scheduled Pinned Locked Moved Suunto Vertical
1.1k Posts 175 Posters 187.2k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • I Offline
    Iggge
    last edited by 3 Jul 2024, 15:07

    Since the new update (2.35.34) I don’t get any notifications on the watch at all.
    Other that that this is a absolutely great update! All kudos to Suunto for this new software update.

    S 1 Reply Last reply 3 Jul 2024, 15:13 Reply Quote 0
    • S Offline
      sartoric Moderator @Iggge
      last edited by 3 Jul 2024, 15:13

      @Iggge
      I would try a soft reset (and check the app)
      mine works as usual

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      I 1 Reply Last reply 3 Jul 2024, 15:45 Reply Quote 1
      • I Offline
        Iggge @sartoric
        last edited by 3 Jul 2024, 15:45

        @sartoric Yep, a soft reset and a reconnect to the app did the trick. Works now👍

        1 Reply Last reply Reply Quote 2
        • I Offline
          Iggge
          last edited by Iggge 7 Apr 2024, 19:44 4 Jul 2024, 19:26

          After the new update I have some minor problems with the step counter.
          My Vertical shows 9286 steps. The watch have been on my left arm all day.
          My phone shows 14800, and I have not had the phone it my pocket 100% of the time

          Before the update my watch and phone did show almost the same step, with the Suunto showing about 1000 steps more at most 1000003380.jpg 1000003379.jpg

          E 1 Reply Last reply 4 Jul 2024, 19:46 Reply Quote 0
          • E Offline
            EzioAuditore Gold Members @Iggge
            last edited by 4 Jul 2024, 19:46

            @Iggge I’d rather have ‘real active’ steps than every movement counting as a step. This has been great on the race and now I guess on the vertical. You’ll have much more pragmatic steps and not swinging arm or barely moving around counted as a step.

            Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
            Suunto Wing

            T I 2 Replies Last reply 4 Jul 2024, 20:20 Reply Quote 0
            • T Offline
              Tami999 Silver Members @EzioAuditore
              last edited by Tami999 7 Apr 2024, 20:21 4 Jul 2024, 20:20

              @EzioAuditore Sometimes is works perfect now and sometimes I walk “normal” with little hands swing and it does not count anything. But at least it doenst count when I take hands up or brush tooths.

              1 Reply Last reply Reply Quote 0
              • I Offline
                Iggge @EzioAuditore
                last edited by 4 Jul 2024, 20:29

                @EzioAuditore Well, I have been hiking with a 15 kg backpack and 200 meter elevation, so I would say that would be nice lf it counted that.

                Problem is that when I am hiking I like to hold on my backpack with my hands(As alot of other people do to) and when I do this the watch don’t count any steps at all. It did before as any other watch.

                Other than this I have found 0 bugs with the update.

                1 Reply Last reply Reply Quote 1
                • A Offline
                  Antoine Lancrenon Bronze Member
                  last edited by 5 Jul 2024, 13:16

                  it seems that since last update:
                  lost tactil for sometimes, like the watch was hanging somehow.
                  i did notice battery drainage again . i list 20% in 2 days. i have registered ~5hours ouf outdoor exercise. i think the drainage is too much.
                  in watch mode I am loosing 5% or more a day.

                  Very happy qbout the update, climb mode is extremely cool. may be a even better integration eoth the map (display the new notifii tooth display woth the xolor of the current climb…)
                  new watxh face, better fluidity etc.

                  I may do a soft reset. just to be sure i don’t have a process in back ground draining the battery. may be the new watch face and complications combines cause more battery drainage?

                  thank you

                  S D 2 Replies Last reply 5 Jul 2024, 17:27 Reply Quote 0
                  • S Offline
                    sartoric Moderator @Antoine Lancrenon
                    last edited by 5 Jul 2024, 17:27

                    @Antoine-Lancrenon
                    There 's no need to multiple post.
                    Someone will reply if there is any suggestion (check the other thread)

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    A 1 Reply Last reply 5 Jul 2024, 19:00 Reply Quote 0
                    • A Offline
                      Antoine Lancrenon Bronze Member @sartoric
                      last edited by 5 Jul 2024, 19:00

                      @sartoric sorry about that, I saw the other thread was much more active… I will use the other thread.

                      thank.you

                      1 Reply Last reply Reply Quote 0
                      • B Offline
                        babychai Silver Members
                        last edited by 14 Jul 2024, 14:57

                        My app show planned route Ascent is 131m, Descent 80m but my watch show Ascent 32,896m and Descent 9,924m.
                        Why so big difference?

                        Suunto App.jpg

                        SV.jpg

                        Suunto Vertical Black Ruby (S/S)
                        S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                        Suunto 9 Peak All Black
                        Suunto Spartan Trainer Wrist HR (Black)

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          darxmurf Platinum Member @Antoine Lancrenon
                          last edited by 18 Jul 2024, 08:49

                          @Antoine-Lancrenon said in Suunto Vertical: Bug Collection:

                          i did notice battery drainage again . i list 20% in 2 days. i have registered ~5hours ouf outdoor exercise. i think the drainage is too much.

                          ha ! just realized that too. Yesterday my watch just said low battery, I was a bit surprised but it looks like there is something wrong here.

                          https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                          M 1 Reply Last reply 18 Jul 2024, 11:13 Reply Quote 0
                          • M Offline
                            Mff73 @darxmurf
                            last edited by 18 Jul 2024, 11:13

                            @darxmurf
                            https://forum.suunto.com/post/149372

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            D 1 Reply Last reply 18 Jul 2024, 11:43 Reply Quote 0
                            • D Offline
                              darxmurf Platinum Member @Mff73
                              last edited by 18 Jul 2024, 11:43

                              @Mff73 thanks !

                              https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                darxmurf Platinum Member
                                last edited by 23 Jul 2024, 11:36

                                There is probably a bug here, when doing roller, the watch does not get the altitude difference. On approximately the same path, I have 34 meters of descent/ascent while 0 descent and 3m ascent in roller mode.

                                https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                                S 1 Reply Last reply 23 Jul 2024, 12:41 Reply Quote 0
                                • S Offline
                                  sartoric Moderator @darxmurf
                                  last edited by sartoric 23 Jul 2024, 12:41

                                  @darxmurf
                                  do you mean roller skate?

                                  I do the same path, roundtrip, and I get 69/71

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                  1 Reply Last reply Reply Quote 0
                                  • jjorgemouraJ Offline
                                    jjorgemoura
                                    last edited by 12 Aug 2024, 20:57

                                    I own a Vertical for almost 1 year now. I have created some custom sport modes for running.
                                    When I start a new activity using any of those custom modes, the battery mode is always set to “custom”, even if I 100% of the times change it back to performance.
                                    I would say it should remember the last selected mode.
                                    Also, this is how my S9B works, and never ever had an issue.
                                    Of course I have soft rebooted the watch a couple of times.
                                    This has been the behaviour since…forever. Definitely not something from the last update(s).
                                    This is really frustrating.
                                    Any idea of what could be? Or is this because of the custom sport modes?
                                    Many thanks.

                                    Suunto 9 Baro Titanium
                                    Suunto Vertical Titanium Solar Forest

                                    L 1 Reply Last reply 9 Sept 2024, 09:34 Reply Quote 0
                                    • L Offline
                                      Likarnik Bronze Member
                                      last edited by 13 Aug 2024, 07:10

                                      Two times in last 3 days, my vertical did not save gps data. Distance was 0.00km, map was drawing my route, speed/pace was ok, but in the end no gps track and 0 diatance. Basic running and stand up paddling mode. Anyone else with that problem? I already reported to Dimitros and sent logs.

                                      M 1 Reply Last reply 13 Aug 2024, 07:21 Reply Quote 0
                                      • M Offline
                                        Mff73 @Likarnik
                                        last edited by 13 Aug 2024, 07:21

                                        @Likarnik
                                        no such pb here (yet 🤞) (to answer your question 🙂 ), but, out of curiousity, how are looking those two activities, in the SV logbook, in SA after sync (if synced) ? 🤔

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        L 1 Reply Last reply 13 Aug 2024, 08:04 Reply Quote 0
                                        • L Offline
                                          Likarnik Bronze Member @Mff73
                                          last edited by 13 Aug 2024, 08:04

                                          @Mff73 first (running) activity has everything, duration, elevation data, power, pace, hearr rate, steps,… I also parsed .fit file, and there is no gps data, but everything else is ok. Wierd thing is that I used map on my way back to follow exact route. I deleted second activity and started again as I noticed as soon as I started padeling. Second time it was as usual.

                                          M 1 Reply Last reply 13 Aug 2024, 08:18 Reply Quote 0
                                          • First post
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received