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Suunto Vertical: Bug Collection

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  • D Offline
    Dimitrios Kanellopoulos Community Manager @fritzbt2013
    last edited by 21 May 2023, 17:17

    @fritzbt2013 it should be fixed soon if not already

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    1 Reply Last reply Reply Quote 1
    • P Offline
      plopes73 @Stanger
      last edited by 21 May 2023, 18:11

      @Stanger Hi,
      Don’t know if it helps but I’ve had the same issue with S9P and found out that ir was the head charger as I used a cell phone fast charger. I’m not sure if these modern chargers need a certain amount of V, below those Volts they stop, then start, seconds after they stop…
      Since I change the head charger for an old one from a nokia phone (Lumia) I never had that behaviour again.
      Cheers


      S9 Peak 2.18.18
      Vertical
      Android 10
      Suunto App 4.45.5

      S 1 Reply Last reply 24 May 2023, 17:47 Reply Quote 0
      • G Offline
        greku Bronze Member
        last edited by 21 May 2023, 19:06

        I observed that not all notification from phone are visible on the screen. I have an iPhone ,and I jumped from s9b and s9p ,so I notice that it’s different.
        I have abit to check ‘the message’ / quick preview on the watch. When I go to second screen on vertical ( mid button 1 press) , all notification are there. It looks like not all of them shows at the main screen.

        Also iOS suunto app (Im using beta versions ) not identity Vertical watch

        IMG_1529.jpeg

        1 Reply Last reply Reply Quote 0
        • A Offline
          Alexndre
          last edited by 21 May 2023, 19:13

          Hi, I’m Alex, French and new SV user after few Fenix…

          I’m really happy with my new and first Suunto.
          Nevertheless, I have some bugs…
          1 - During the night, if I wake up and go for drink, sleep tracking stop…
          2 - I ran during 1 hours / 10km… My SV give me more than 1400 cal ! It’s impossible !

          Someone else have this bugs ?

          Suunto Vertical

          C 1 Reply Last reply 21 May 2023, 20:46 Reply Quote 0
          • C Offline
            ChrisA Platinum Member @Alexndre
            last edited by 21 May 2023, 20:46

            @Alexndre

            1. I think that depends how active you are during that drinking. When you have to walk downstairs and upstairs again raising your HR etc. for example the Watch will assume you ended sleeping. Make sure the sleep times are set at least two hours before your actual sleep time and also look if your resting hr is correct (for me thats about 10 to 12 beats above the minimal HR at night.)

            2. Weight, height, gender and age is correct? HR Zones are set up correctly (max HR) ?

            A 1 Reply Last reply 21 May 2023, 21:36 Reply Quote 2
            • A Offline
              Alexndre @ChrisA
              last edited by 21 May 2023, 21:36

              @ChrisA

              Thanks for reply

              1 - I set a new period for sleep tracking… hope it will be ok

              2 - man, 38, 178cm, 90kg, HR zones set by default but seems ok

              Suunto Vertical

              C 1 Reply Last reply 22 May 2023, 05:14 Reply Quote 0
              • C Offline
                ChrisA Platinum Member @Alexndre
                last edited by 22 May 2023, 05:14

                @Alexndre you may try the anaerobic threshold test from the SuuntoPlus Store for more accurate HR settings.

                A 1 Reply Last reply 22 May 2023, 08:25 Reply Quote 1
                • J Offline
                  Jole13
                  last edited by 22 May 2023, 06:56

                  I went for a walk today. 1.72km and the watch recorded 392 steps. I assume this is a bug.

                  1 Reply Last reply Reply Quote 2
                  • A Offline
                    Alexndre @ChrisA
                    last edited by 22 May 2023, 08:25

                    @ChrisA

                    Ok i’ll try thx 😉

                    Suunto Vertical

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      surfboomerang
                      last edited by 22 May 2023, 15:14

                      I noticed that the watch sometimes doesn’t lock after a minute of inactivity on the watchface. It keeps showing the seconds in the display.
                      After swiping the touchscreen or pressing the button, the watch is functioning normal again and locks after a minute.

                      Not confirmed but highly suspected is that the watch is even unlocking itself sometimes. I’m pretty sure I didn’t press any buttons, but still see the seconds displayed on the watchface.

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      I 1 Reply Last reply 22 May 2023, 15:15 Reply Quote 0
                      • I Offline
                        isazi Moderator @surfboomerang
                        last edited by 22 May 2023, 15:15

                        @surfboomerang which watchface? It never happened to me, and I usually use the new one.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        S D 2 Replies Last reply 22 May 2023, 15:16 Reply Quote 0
                        • S Offline
                          surfboomerang @isazi
                          last edited by surfboomerang 22 May 2023, 15:16

                          @isazi I also use the new watchface (the one with the solar bars). I don’t see it very often, but will try to capture it when it happens again

                          Suunto Vertical Titanium Solar
                          OnePlus Nord 4

                          C 1 Reply Last reply 22 May 2023, 15:39 Reply Quote 0
                          • C Offline
                            ChrisA Platinum Member @surfboomerang
                            last edited by ChrisA 22 May 2023, 15:39

                            @isazi I have „gaps“ in the Resources (on the watch and corresponding in the app )
                            IMG_0096.jpeg

                            I never had this with other Suuntos. Is this happening to others too? Does not bother me too much, but maybe a small bug, so reported here.

                            G D I ? 5 Replies Last reply 22 May 2023, 15:41 Reply Quote 1
                            • G Offline
                              GiPFELKiND Silver Members @ChrisA
                              last edited by 22 May 2023, 15:41

                              @ChrisA I see this on my app too 🤔🙈

                              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                              1 Reply Last reply Reply Quote 0
                              • G Offline
                                GiPFELKiND Silver Members @ChrisA
                                last edited by 22 May 2023, 15:43

                                @ChrisA Screenshot_2023-05-22-17-42-58-228_com.stt.android.suunto-edit.jpg

                                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                G 1 Reply Last reply 22 May 2023, 15:44 Reply Quote 0
                                • G Offline
                                  GiPFELKiND Silver Members @GiPFELKiND
                                  last edited by 22 May 2023, 15:44

                                  @GiPFELKiND said in Suunto Vertical: Bug Collection:

                                  @ChrisA Screenshot_2023-05-22-17-42-58-228_com.stt.android.suunto-edit.jpg
                                  Looks like by you

                                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    dulko79 @ChrisA
                                    last edited by 22 May 2023, 16:11

                                    @ChrisA I have had similar pattern once in resources but not in HR.

                                    App: beta
                                    Phone: Iphone
                                    iOS

                                    1 Reply Last reply Reply Quote 1
                                    • I Offline
                                      isazi Moderator @ChrisA
                                      last edited by 22 May 2023, 16:40

                                      @ChrisA send logs and PM me.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 0
                                      • ? Offline
                                        A Former User @ChrisA
                                        last edited by A Former User 22 May 2023, 16:46

                                        @ChrisA it isn’t exclusive for SV, I have this on S9PP too. Sometimes just resources (HRV could not be measured?), sometimes resources+heart rate (HRV+HR could not be measured?).

                                        I wear my watch strap pretty loose and don’t mind an occasional measurement is lost.

                                        1 Reply Last reply Reply Quote 0
                                        • H Offline
                                          helgonet12
                                          last edited by 22 May 2023, 16:48

                                          Hi. Maybe user error but I can’t find how to turn off dnd. I have set sleeping hours until 08:00 but on workdays I get up at 06:00 and wanted to turn off dnd but could not find it. It was possible on the S9b.
                                          Thanks.

                                          D 1 Reply Last reply 22 May 2023, 16:52 Reply Quote 0
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