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Suunto Vertical: Bug Collection

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  • I Offline
    Iggge
    last edited by Iggge 7 Apr 2024, 19:44 4 Jul 2024, 19:26

    After the new update I have some minor problems with the step counter.
    My Vertical shows 9286 steps. The watch have been on my left arm all day.
    My phone shows 14800, and I have not had the phone it my pocket 100% of the time

    Before the update my watch and phone did show almost the same step, with the Suunto showing about 1000 steps more at most 1000003380.jpg 1000003379.jpg

    E 1 Reply Last reply 4 Jul 2024, 19:46 Reply Quote 0
    • E Offline
      EzioAuditore Gold Members @Iggge
      last edited by 4 Jul 2024, 19:46

      @Iggge I’d rather have ‘real active’ steps than every movement counting as a step. This has been great on the race and now I guess on the vertical. You’ll have much more pragmatic steps and not swinging arm or barely moving around counted as a step.

      Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
      Suunto Wing

      T I 2 Replies Last reply 4 Jul 2024, 20:20 Reply Quote 0
      • T Offline
        Tami999 Silver Members @EzioAuditore
        last edited by Tami999 7 Apr 2024, 20:21 4 Jul 2024, 20:20

        @EzioAuditore Sometimes is works perfect now and sometimes I walk “normal” with little hands swing and it does not count anything. But at least it doenst count when I take hands up or brush tooths.

        1 Reply Last reply Reply Quote 0
        • I Offline
          Iggge @EzioAuditore
          last edited by 4 Jul 2024, 20:29

          @EzioAuditore Well, I have been hiking with a 15 kg backpack and 200 meter elevation, so I would say that would be nice lf it counted that.

          Problem is that when I am hiking I like to hold on my backpack with my hands(As alot of other people do to) and when I do this the watch don’t count any steps at all. It did before as any other watch.

          Other than this I have found 0 bugs with the update.

          1 Reply Last reply Reply Quote 1
          • A Offline
            Antoine Lancrenon Bronze Member
            last edited by 5 Jul 2024, 13:16

            it seems that since last update:
            lost tactil for sometimes, like the watch was hanging somehow.
            i did notice battery drainage again . i list 20% in 2 days. i have registered ~5hours ouf outdoor exercise. i think the drainage is too much.
            in watch mode I am loosing 5% or more a day.

            Very happy qbout the update, climb mode is extremely cool. may be a even better integration eoth the map (display the new notifii tooth display woth the xolor of the current climb…)
            new watxh face, better fluidity etc.

            I may do a soft reset. just to be sure i don’t have a process in back ground draining the battery. may be the new watch face and complications combines cause more battery drainage?

            thank you

            S D 2 Replies Last reply 5 Jul 2024, 17:27 Reply Quote 0
            • S Offline
              sartoric Moderator @Antoine Lancrenon
              last edited by 5 Jul 2024, 17:27

              @Antoine-Lancrenon
              There 's no need to multiple post.
              Someone will reply if there is any suggestion (check the other thread)

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              A 1 Reply Last reply 5 Jul 2024, 19:00 Reply Quote 0
              • A Offline
                Antoine Lancrenon Bronze Member @sartoric
                last edited by 5 Jul 2024, 19:00

                @sartoric sorry about that, I saw the other thread was much more active… I will use the other thread.

                thank.you

                1 Reply Last reply Reply Quote 0
                • B Offline
                  babychai Silver Members
                  last edited by 14 Jul 2024, 14:57

                  My app show planned route Ascent is 131m, Descent 80m but my watch show Ascent 32,896m and Descent 9,924m.
                  Why so big difference?

                  Suunto App.jpg

                  SV.jpg

                  Suunto Vertical Black Ruby (S/S)
                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                  Suunto 9 Peak All Black
                  Suunto Spartan Trainer Wrist HR (Black)

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    darxmurf Platinum Member @Antoine Lancrenon
                    last edited by 18 Jul 2024, 08:49

                    @Antoine-Lancrenon said in Suunto Vertical: Bug Collection:

                    i did notice battery drainage again . i list 20% in 2 days. i have registered ~5hours ouf outdoor exercise. i think the drainage is too much.

                    ha ! just realized that too. Yesterday my watch just said low battery, I was a bit surprised but it looks like there is something wrong here.

                    https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                    M 1 Reply Last reply 18 Jul 2024, 11:13 Reply Quote 0
                    • M Offline
                      Mff73 @darxmurf
                      last edited by 18 Jul 2024, 11:13

                      @darxmurf
                      https://forum.suunto.com/post/149372

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      D 1 Reply Last reply 18 Jul 2024, 11:43 Reply Quote 0
                      • D Offline
                        darxmurf Platinum Member @Mff73
                        last edited by 18 Jul 2024, 11:43

                        @Mff73 thanks !

                        https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          darxmurf Platinum Member
                          last edited by 23 Jul 2024, 11:36

                          There is probably a bug here, when doing roller, the watch does not get the altitude difference. On approximately the same path, I have 34 meters of descent/ascent while 0 descent and 3m ascent in roller mode.

                          https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                          S 1 Reply Last reply 23 Jul 2024, 12:41 Reply Quote 0
                          • S Offline
                            sartoric Moderator @darxmurf
                            last edited by sartoric 23 Jul 2024, 12:41

                            @darxmurf
                            do you mean roller skate?

                            I do the same path, roundtrip, and I get 69/71

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

                            1 Reply Last reply Reply Quote 0
                            • J Offline
                              jjorgemoura
                              last edited by 12 Aug 2024, 20:57

                              I own a Vertical for almost 1 year now. I have created some custom sport modes for running.
                              When I start a new activity using any of those custom modes, the battery mode is always set to “custom”, even if I 100% of the times change it back to performance.
                              I would say it should remember the last selected mode.
                              Also, this is how my S9B works, and never ever had an issue.
                              Of course I have soft rebooted the watch a couple of times.
                              This has been the behaviour since…forever. Definitely not something from the last update(s).
                              This is really frustrating.
                              Any idea of what could be? Or is this because of the custom sport modes?
                              Many thanks.

                              Suunto 9 Baro Titanium
                              Suunto Vertical Titanium Solar Forest

                              L 1 Reply Last reply 9 Sept 2024, 09:34 Reply Quote 0
                              • L Offline
                                Likarnik Bronze Member
                                last edited by 13 Aug 2024, 07:10

                                Two times in last 3 days, my vertical did not save gps data. Distance was 0.00km, map was drawing my route, speed/pace was ok, but in the end no gps track and 0 diatance. Basic running and stand up paddling mode. Anyone else with that problem? I already reported to Dimitros and sent logs.

                                M 1 Reply Last reply 13 Aug 2024, 07:21 Reply Quote 0
                                • M Offline
                                  Mff73 @Likarnik
                                  last edited by 13 Aug 2024, 07:21

                                  @Likarnik
                                  no such pb here (yet 🤞) (to answer your question 🙂 ), but, out of curiousity, how are looking those two activities, in the SV logbook, in SA after sync (if synced) ? 🤔

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  L 1 Reply Last reply 13 Aug 2024, 08:04 Reply Quote 0
                                  • L Offline
                                    Likarnik Bronze Member @Mff73
                                    last edited by 13 Aug 2024, 08:04

                                    @Mff73 first (running) activity has everything, duration, elevation data, power, pace, hearr rate, steps,… I also parsed .fit file, and there is no gps data, but everything else is ok. Wierd thing is that I used map on my way back to follow exact route. I deleted second activity and started again as I noticed as soon as I started padeling. Second time it was as usual.

                                    M 1 Reply Last reply 13 Aug 2024, 08:18 Reply Quote 0
                                    • M Offline
                                      Mff73 @Likarnik
                                      last edited by 13 Aug 2024, 08:18

                                      @Likarnik
                                      ok. If you have android phone, you could potentially export the watch raw file for this running activity, and check if there are some GPS data inside.
                                      Good luck to understand what happened.

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 1
                                      • I Offline
                                        Iggge
                                        last edited by Iggge 24 Aug 2024, 19:39

                                        Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

                                        Sleep;
                                        During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

                                        Steps;
                                        My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

                                        The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

                                        I still use the Vertical During training because that is where it really shines!

                                        But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

                                        JonasLarssonJ stromdiddilyS 2 Replies Last reply 26 Aug 2024, 11:34 Reply Quote 1
                                        • JonasLarssonJ Offline
                                          JonasLarsson @Iggge
                                          last edited by 26 Aug 2024, 11:34

                                          @Iggge said in Suunto Vertical: Bug Collection:

                                          Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

                                          Sleep;
                                          During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

                                          Steps;
                                          My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

                                          The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

                                          I still use the Vertical During training because that is where it really shines!

                                          But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

                                          Same problem here. Sleep is wrong and steps are to low. But what’s most confusing is that sleep used to be correct.

                                          Suunto Vertical Titanium Solar

                                          1 Reply Last reply Reply Quote 1
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