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Suunto Vertical: Bug Collection

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  • A Offline
    Antoine Lancrenon Bronze Member @sartoric
    last edited by 5 Jul 2024, 19:00

    @sartoric sorry about that, I saw the other thread was much more active… I will use the other thread.

    thank.you

    1 Reply Last reply Reply Quote 0
    • B Offline
      babychai Silver Members
      last edited by 14 Jul 2024, 14:57

      My app show planned route Ascent is 131m, Descent 80m but my watch show Ascent 32,896m and Descent 9,924m.
      Why so big difference?

      Suunto App.jpg

      SV.jpg

      Suunto Vertical Black Ruby (S/S)
      S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
      Suunto 9 Peak All Black
      Suunto Spartan Trainer Wrist HR (Black)

      1 Reply Last reply Reply Quote 0
      • D Offline
        darxmurf Platinum Member @Antoine Lancrenon
        last edited by 18 Jul 2024, 08:49

        @Antoine-Lancrenon said in Suunto Vertical: Bug Collection:

        i did notice battery drainage again . i list 20% in 2 days. i have registered ~5hours ouf outdoor exercise. i think the drainage is too much.

        ha ! just realized that too. Yesterday my watch just said low battery, I was a bit surprised but it looks like there is something wrong here.

        https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

        M 1 Reply Last reply 18 Jul 2024, 11:13 Reply Quote 0
        • M Offline
          Mff73 @darxmurf
          last edited by 18 Jul 2024, 11:13

          @darxmurf
          https://forum.suunto.com/post/149372

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          D 1 Reply Last reply 18 Jul 2024, 11:43 Reply Quote 0
          • D Offline
            darxmurf Platinum Member @Mff73
            last edited by 18 Jul 2024, 11:43

            @Mff73 thanks !

            https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

            1 Reply Last reply Reply Quote 0
            • D Offline
              darxmurf Platinum Member
              last edited by 23 Jul 2024, 11:36

              There is probably a bug here, when doing roller, the watch does not get the altitude difference. On approximately the same path, I have 34 meters of descent/ascent while 0 descent and 3m ascent in roller mode.

              https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

              S 1 Reply Last reply 23 Jul 2024, 12:41 Reply Quote 0
              • S Offline
                sartoric Moderator @darxmurf
                last edited by sartoric 23 Jul 2024, 12:41

                @darxmurf
                do you mean roller skate?

                I do the same path, roundtrip, and I get 69/71

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                1 Reply Last reply Reply Quote 0
                • J Offline
                  jjorgemoura
                  last edited by 12 Aug 2024, 20:57

                  I own a Vertical for almost 1 year now. I have created some custom sport modes for running.
                  When I start a new activity using any of those custom modes, the battery mode is always set to “custom”, even if I 100% of the times change it back to performance.
                  I would say it should remember the last selected mode.
                  Also, this is how my S9B works, and never ever had an issue.
                  Of course I have soft rebooted the watch a couple of times.
                  This has been the behaviour since…forever. Definitely not something from the last update(s).
                  This is really frustrating.
                  Any idea of what could be? Or is this because of the custom sport modes?
                  Many thanks.

                  Suunto 9 Baro Titanium
                  Suunto Vertical Titanium Solar Forest

                  L 1 Reply Last reply 9 Sept 2024, 09:34 Reply Quote 0
                  • L Offline
                    Likarnik Bronze Member
                    last edited by 13 Aug 2024, 07:10

                    Two times in last 3 days, my vertical did not save gps data. Distance was 0.00km, map was drawing my route, speed/pace was ok, but in the end no gps track and 0 diatance. Basic running and stand up paddling mode. Anyone else with that problem? I already reported to Dimitros and sent logs.

                    M 1 Reply Last reply 13 Aug 2024, 07:21 Reply Quote 0
                    • M Offline
                      Mff73 @Likarnik
                      last edited by 13 Aug 2024, 07:21

                      @Likarnik
                      no such pb here (yet 🤞) (to answer your question 🙂 ), but, out of curiousity, how are looking those two activities, in the SV logbook, in SA after sync (if synced) ? 🤔

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      L 1 Reply Last reply 13 Aug 2024, 08:04 Reply Quote 0
                      • L Offline
                        Likarnik Bronze Member @Mff73
                        last edited by 13 Aug 2024, 08:04

                        @Mff73 first (running) activity has everything, duration, elevation data, power, pace, hearr rate, steps,… I also parsed .fit file, and there is no gps data, but everything else is ok. Wierd thing is that I used map on my way back to follow exact route. I deleted second activity and started again as I noticed as soon as I started padeling. Second time it was as usual.

                        M 1 Reply Last reply 13 Aug 2024, 08:18 Reply Quote 0
                        • M Offline
                          Mff73 @Likarnik
                          last edited by 13 Aug 2024, 08:18

                          @Likarnik
                          ok. If you have android phone, you could potentially export the watch raw file for this running activity, and check if there are some GPS data inside.
                          Good luck to understand what happened.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          1 Reply Last reply Reply Quote 1
                          • I Offline
                            Iggge
                            last edited by Iggge 24 Aug 2024, 19:39

                            Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

                            Sleep;
                            During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

                            Steps;
                            My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

                            The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

                            I still use the Vertical During training because that is where it really shines!

                            But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

                            JonasLarssonJ stromdiddilyS 2 Replies Last reply 26 Aug 2024, 11:34 Reply Quote 1
                            • JonasLarssonJ Offline
                              JonasLarsson @Iggge
                              last edited by 26 Aug 2024, 11:34

                              @Iggge said in Suunto Vertical: Bug Collection:

                              Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

                              Sleep;
                              During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

                              Steps;
                              My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

                              The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

                              I still use the Vertical During training because that is where it really shines!

                              But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

                              Same problem here. Sleep is wrong and steps are to low. But what’s most confusing is that sleep used to be correct.

                              Suunto Vertical Titanium Solar

                              1 Reply Last reply Reply Quote 1
                              • D Offline
                                darxmurf Platinum Member
                                last edited by 26 Aug 2024, 17:10

                                Quick update about the HR sensor issue. I disabled the daily HR stats and I’m not losing the sensor anymore when leaving the watch on a flat surface.

                                https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                                1 Reply Last reply Reply Quote 0
                                • stromdiddilyS Offline
                                  stromdiddily Gold Members @Iggge
                                  last edited by 26 Aug 2024, 19:01

                                  @Iggge said in Suunto Vertical: Bug Collection:

                                  Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

                                  Sleep;
                                  During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

                                  Steps;
                                  My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

                                  The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

                                  I still use the Vertical During training because that is where it really shines!

                                  But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

                                  They tweaked the steps algo as it was definitely over counting prior to the latest firmware but I think they over corrected a bit. There has been a lot of feedback on this so hopefully they’ll tweak it a bit further.

                                  As for sleep, gotta be sure your resting heart rate value is set correctly. If it is, then I’d probably reach out to support.

                                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                  I 1 Reply Last reply 26 Aug 2024, 20:23 Reply Quote 0
                                  • I Offline
                                    Iggge @stromdiddily
                                    last edited by Iggge 26 Aug 2024, 20:23

                                    @stromdiddily they sure did a tweak with the steps.

                                    Today is one of those days when my steps are ridiculous far from the truth.

                                    My Suunto is at 4500.
                                    My phone and watch 7 16700.

                                    The Suunto does count steps very good during training, but on a day to day basis it sometimes just stops and it feel like it have a hard time all other activity besides training.

                                    When I for example have been in a chair and after a while leave it it sometimes does not recognise that I am moving, and won’t count any steps at all. This is happening several times every day

                                    1 Reply Last reply Reply Quote 0
                                    • mlakisM Offline
                                      mlakis Bronze Member
                                      last edited by 27 Aug 2024, 10:26

                                      Using latest firmware, started a hike with all the default options (Performance GPS, Weather app, OHR, no sensors etc), and a POI for navigation.

                                      Although GPS was working and I was seeing the past track getting recorded on the map, no distance, speed etc was getting recorded.

                                      The same applied when I synced it to the app.

                                      On the way back, all same settings, a new POI etc, everything was alright.

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        darxmurf Platinum Member
                                        last edited by 29 Aug 2024, 07:35

                                        It looks like the battery drain issue stopped since I disabled the daily HR stats.

                                        https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                                        GhostG 1 Reply Last reply 29 Aug 2024, 09:23 Reply Quote 1
                                        • GhostG Offline
                                          Ghost @darxmurf
                                          last edited by 29 Aug 2024, 09:23

                                          @darxmurf Did you turn off the 24/7 HR tracking under activity menu?

                                          🔺 Vertical Titanium Solar

                                          D 1 Reply Last reply 29 Aug 2024, 11:09 Reply Quote 0
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