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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • sartoricS Offline
      sartoric Moderator @darxmurf
      last edited by sartoric

      @darxmurf
      do you mean roller skate?

      I do the same path, roundtrip, and I get 69/71

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

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      • jjorgemouraJ Offline
        jjorgemoura
        last edited by

        I own a Vertical for almost 1 year now. I have created some custom sport modes for running.
        When I start a new activity using any of those custom modes, the battery mode is always set to “custom”, even if I 100% of the times change it back to performance.
        I would say it should remember the last selected mode.
        Also, this is how my S9B works, and never ever had an issue.
        Of course I have soft rebooted the watch a couple of times.
        This has been the behaviour since…forever. Definitely not something from the last update(s).
        This is really frustrating.
        Any idea of what could be? Or is this because of the custom sport modes?
        Many thanks.

        Suunto 9 Baro Titanium
        Suunto Vertical Titanium Solar Forest

        L 1 Reply Last reply Reply Quote 0
        • L Offline
          Likarnik Bronze Member
          last edited by

          Two times in last 3 days, my vertical did not save gps data. Distance was 0.00km, map was drawing my route, speed/pace was ok, but in the end no gps track and 0 diatance. Basic running and stand up paddling mode. Anyone else with that problem? I already reported to Dimitros and sent logs.

          Mff73M 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @Likarnik
            last edited by

            @Likarnik
            no such pb here (yet 🤞) (to answer your question 🙂 ), but, out of curiousity, how are looking those two activities, in the SV logbook, in SA after sync (if synced) ? 🤔

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            L 1 Reply Last reply Reply Quote 0
            • L Offline
              Likarnik Bronze Member @Mff73
              last edited by

              @Mff73 first (running) activity has everything, duration, elevation data, power, pace, hearr rate, steps,… I also parsed .fit file, and there is no gps data, but everything else is ok. Wierd thing is that I used map on my way back to follow exact route. I deleted second activity and started again as I noticed as soon as I started padeling. Second time it was as usual.

              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @Likarnik
                last edited by

                @Likarnik
                ok. If you have android phone, you could potentially export the watch raw file for this running activity, and check if there are some GPS data inside.
                Good luck to understand what happened.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                1 Reply Last reply Reply Quote 1
                • I Offline
                  Iggge
                  last edited by Iggge

                  Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

                  Sleep;
                  During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

                  Steps;
                  My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

                  The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

                  I still use the Vertical During training because that is where it really shines!

                  But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

                  JonasLarssonJ stromdiddilyS 2 Replies Last reply Reply Quote 1
                  • JonasLarssonJ Offline
                    JonasLarsson @Iggge
                    last edited by

                    @Iggge said in Suunto Vertical: Bug Collection:

                    Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

                    Sleep;
                    During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

                    Steps;
                    My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

                    The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

                    I still use the Vertical During training because that is where it really shines!

                    But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

                    Same problem here. Sleep is wrong and steps are to low. But what’s most confusing is that sleep used to be correct.

                    Suunto Vertical Titanium Solar

                    1 Reply Last reply Reply Quote 1
                    • darxmurfD Offline
                      darxmurf Platinum Member
                      last edited by

                      Quick update about the HR sensor issue. I disabled the daily HR stats and I’m not losing the sensor anymore when leaving the watch on a flat surface.

                      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

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                      • stromdiddilyS Offline
                        stromdiddily Gold Members @Iggge
                        last edited by

                        @Iggge said in Suunto Vertical: Bug Collection:

                        Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

                        Sleep;
                        During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

                        Steps;
                        My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

                        The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

                        I still use the Vertical During training because that is where it really shines!

                        But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

                        They tweaked the steps algo as it was definitely over counting prior to the latest firmware but I think they over corrected a bit. There has been a lot of feedback on this so hopefully they’ll tweak it a bit further.

                        As for sleep, gotta be sure your resting heart rate value is set correctly. If it is, then I’d probably reach out to support.

                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                        I 1 Reply Last reply Reply Quote 0
                        • I Offline
                          Iggge @stromdiddily
                          last edited by Iggge

                          @stromdiddily they sure did a tweak with the steps.

                          Today is one of those days when my steps are ridiculous far from the truth.

                          My Suunto is at 4500.
                          My phone and watch 7 16700.

                          The Suunto does count steps very good during training, but on a day to day basis it sometimes just stops and it feel like it have a hard time all other activity besides training.

                          When I for example have been in a chair and after a while leave it it sometimes does not recognise that I am moving, and won’t count any steps at all. This is happening several times every day

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                          • mlakisM Offline
                            mlakis Bronze Member
                            last edited by

                            Using latest firmware, started a hike with all the default options (Performance GPS, Weather app, OHR, no sensors etc), and a POI for navigation.

                            Although GPS was working and I was seeing the past track getting recorded on the map, no distance, speed etc was getting recorded.

                            The same applied when I synced it to the app.

                            On the way back, all same settings, a new POI etc, everything was alright.

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                            • darxmurfD Offline
                              darxmurf Platinum Member
                              last edited by

                              It looks like the battery drain issue stopped since I disabled the daily HR stats.

                              https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                              GhostG 1 Reply Last reply Reply Quote 1
                              • GhostG Offline
                                Ghost @darxmurf
                                last edited by

                                @darxmurf Did you turn off the 24/7 HR tracking under activity menu?

                                🔺 Vertical Titanium Solar

                                darxmurfD 1 Reply Last reply Reply Quote 0
                                • darxmurfD Offline
                                  darxmurf Platinum Member @Ghost
                                  last edited by

                                  @obhikkhu yes

                                  https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                                  GhostG 1 Reply Last reply Reply Quote 1
                                  • GhostG Offline
                                    Ghost @darxmurf
                                    last edited by Ghost

                                    @darxmurf said in Suunto Vertical: Bug Collection:

                                    @obhikkhu yes

                                    Thanks for the tip. Any idea if this has an effect on sleep tracking and HRV?

                                    🔺 Vertical Titanium Solar

                                    MarynM 1 Reply Last reply Reply Quote 0
                                    • MarynM Offline
                                      Maryn Silver Members @Ghost
                                      last edited by

                                      @obhikkhu it will stop to track HRV

                                      Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

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                                      • mlakisM Offline
                                        mlakis Bronze Member
                                        last edited by

                                        Another small finding .

                                        If you set a timer and while it’s entering the last 10 seconds you are in the exercise selection menu, you won’t get a last 10 second countdown screen, neither any sound or vibration, even when the countdown reaches zero and you have navigated already to home screen or any other screen.

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                                        • Tami999T Offline
                                          Tami999 Silver Members
                                          last edited by Tami999

                                          I have created new topic but saw “bug collection” one, so i post screen to full my thread.
                                          https://forum.suunto.com/topic/11470/weather-widget-stuck-on-main-screen

                                          My SV don’t sync weather widget on main screen., it freezes. Weather page seems update 100% true, but on main screen temperature freezes for hours (I can sync app few times and nothing changes, than after some times it changes on main screen to freeze again for few hours)

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                                          • thailonT Offline
                                            thailon Bronze Member
                                            last edited by

                                            @isazi : SW update 2.37.34 Q3 Installed. I saw several watch faces marked as installed, but only default one was in watch (Vertical). I uninstalled and installed again, but still the default one was in watches (and 0/9 shown in SuuntoApp Watch faces section). I had to uninstall them all again, KILL the app (iOS) and install it again. It was ok then, I have installed faces in watches and counter shows correct installed number).


                                            T3c, Quest, Ambit3 Peak, 9PP, Vertical

                                            isaziI 1 Reply Last reply Reply Quote 1
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