Suunto Vertical: Bug Collection

[Mff73]

@Likarnik
ok. If you have android phone, you could potentially export the watch raw file for this running activity, and check if there are some GPS data inside.
Good luck to understand what happened.

[Iggge]

Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

Sleep;
During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

Steps;
My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

I still use the Vertical During training because that is where it really shines!

But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

[JonasLarsson]

@Iggge said in Suunto Vertical: Bug Collection:

Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

Sleep;
During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

Steps;
My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

I still use the Vertical During training because that is where it really shines!

But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

Same problem here. Sleep is wrong and steps are to low. But what’s most confusing is that sleep used to be correct.

[darxmurf]

Quick update about the HR sensor issue. I disabled the daily HR stats and I’m not losing the sensor anymore when leaving the watch on a flat surface.

[stromdiddily]

@Iggge said in Suunto Vertical: Bug Collection:

Did give my Vertical a new chance the last 5 days as my daily, am not fully satisfied with the results.

Sleep;
During the last days the sleep analysis have been 2 days of 5 days way off (4 hours instead of 7+)

Steps;
My steps are ridiculous low on Suunto. Get to 10.000 steps is really hard and usually only get to around 6000, at the same time my watch 7 shows over 10.000 and phone low 11.000.

The data where so off with steps and the irregular sleep analysis so I started to wear my watch 7 again at the same time to be able to do a comparison.

I still use the Vertical During training because that is where it really shines!

But as a daily health watch Suunto have some work to do and I hope this get some attention from devs

They tweaked the steps algo as it was definitely over counting prior to the latest firmware but I think they over corrected a bit. There has been a lot of feedback on this so hopefully they’ll tweak it a bit further.

As for sleep, gotta be sure your resting heart rate value is set correctly. If it is, then I’d probably reach out to support.

[Iggge]

@stromdiddily they sure did a tweak with the steps.

Today is one of those days when my steps are ridiculous far from the truth.

My Suunto is at 4500.
My phone and watch 7 16700.

The Suunto does count steps very good during training, but on a day to day basis it sometimes just stops and it feel like it have a hard time all other activity besides training.

When I for example have been in a chair and after a while leave it it sometimes does not recognise that I am moving, and won’t count any steps at all. This is happening several times every day

[mlakis]

Using latest firmware, started a hike with all the default options (Performance GPS, Weather app, OHR, no sensors etc), and a POI for navigation.

Although GPS was working and I was seeing the past track getting recorded on the map, no distance, speed etc was getting recorded.

The same applied when I synced it to the app.

On the way back, all same settings, a new POI etc, everything was alright.

[darxmurf]

It looks like the battery drain issue stopped since I disabled the daily HR stats.

[Ghost]

@darxmurf Did you turn off the 24/7 HR tracking under activity menu?

[darxmurf]

@obhikkhu yes

[Ghost]

@darxmurf said in Suunto Vertical: Bug Collection:

@obhikkhu yes

Thanks for the tip. Any idea if this has an effect on sleep tracking and HRV?

[Maryn]

@obhikkhu it will stop to track HRV

[mlakis]

Another small finding .

If you set a timer and while it’s entering the last 10 seconds you are in the exercise selection menu, you won’t get a last 10 second countdown screen, neither any sound or vibration, even when the countdown reaches zero and you have navigated already to home screen or any other screen.

[Tami999]

I have created new topic but saw “bug collection” one, so i post screen to full my thread.
https://forum.suunto.com/topic/11470/weather-widget-stuck-on-main-screen

My SV don’t sync weather widget on main screen., it freezes. Weather page seems update 100% true, but on main screen temperature freezes for hours (I can sync app few times and nothing changes, than after some times it changes on main screen to freeze again for few hours)

[thailon]

@isazi : SW update 2.37.34 Q3 Installed. I saw several watch faces marked as installed, but only default one was in watch (Vertical). I uninstalled and installed again, but still the default one was in watches (and 0/9 shown in SuuntoApp Watch faces section). I had to uninstall them all again, KILL the app (iOS) and install it again. It was ok then, I have installed faces in watches and counter shows correct installed number).

[isazi]

@thailon the first sync takes time, after update the watch needs to check and/or reload all your S+ apps, guides, watch faces. It should be fine from now on.

[matus69]

update 2.37.34

• map is in grey mode
• watch face also without colors

restart did not help

please fix this

[Mff73]

@matus69 said in Suunto Vertical: Bug Collection:

update 2.37.34

• map is in grey mode

check the map option if not setup to high contrast

[matus69]

@Mff73 no, it is on Outdoor.
However I changed to all possible modes, but it is remains grey all the time

[Mff73]

@matus69
Strange. Either delete the map and redownload it or wait for more expert advise.