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Suunto Vertical: Bug Collection

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  • A Offline
    Alexndre
    last edited by 21 May 2023, 19:13

    Hi, I’m Alex, French and new SV user after few Fenix…

    I’m really happy with my new and first Suunto.
    Nevertheless, I have some bugs…
    1 - During the night, if I wake up and go for drink, sleep tracking stop…
    2 - I ran during 1 hours / 10km… My SV give me more than 1400 cal ! It’s impossible !

    Someone else have this bugs ?

    Suunto Vertical

    C 1 Reply Last reply 21 May 2023, 20:46 Reply Quote 0
    • C Offline
      ChrisA Platinum Member @Alexndre
      last edited by 21 May 2023, 20:46

      @Alexndre

      1. I think that depends how active you are during that drinking. When you have to walk downstairs and upstairs again raising your HR etc. for example the Watch will assume you ended sleeping. Make sure the sleep times are set at least two hours before your actual sleep time and also look if your resting hr is correct (for me thats about 10 to 12 beats above the minimal HR at night.)

      2. Weight, height, gender and age is correct? HR Zones are set up correctly (max HR) ?

      A 1 Reply Last reply 21 May 2023, 21:36 Reply Quote 2
      • A Offline
        Alexndre @ChrisA
        last edited by 21 May 2023, 21:36

        @ChrisA

        Thanks for reply

        1 - I set a new period for sleep tracking… hope it will be ok

        2 - man, 38, 178cm, 90kg, HR zones set by default but seems ok

        Suunto Vertical

        C 1 Reply Last reply 22 May 2023, 05:14 Reply Quote 0
        • C Offline
          ChrisA Platinum Member @Alexndre
          last edited by 22 May 2023, 05:14

          @Alexndre you may try the anaerobic threshold test from the SuuntoPlus Store for more accurate HR settings.

          A 1 Reply Last reply 22 May 2023, 08:25 Reply Quote 1
          • J Offline
            Jole13
            last edited by 22 May 2023, 06:56

            I went for a walk today. 1.72km and the watch recorded 392 steps. I assume this is a bug.

            1 Reply Last reply Reply Quote 2
            • A Offline
              Alexndre @ChrisA
              last edited by 22 May 2023, 08:25

              @ChrisA

              Ok i’ll try thx 😉

              Suunto Vertical

              1 Reply Last reply Reply Quote 0
              • S Offline
                surfboomerang
                last edited by 22 May 2023, 15:14

                I noticed that the watch sometimes doesn’t lock after a minute of inactivity on the watchface. It keeps showing the seconds in the display.
                After swiping the touchscreen or pressing the button, the watch is functioning normal again and locks after a minute.

                Not confirmed but highly suspected is that the watch is even unlocking itself sometimes. I’m pretty sure I didn’t press any buttons, but still see the seconds displayed on the watchface.

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                I 1 Reply Last reply 22 May 2023, 15:15 Reply Quote 0
                • I Offline
                  isazi Moderator @surfboomerang
                  last edited by 22 May 2023, 15:15

                  @surfboomerang which watchface? It never happened to me, and I usually use the new one.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  S D 2 Replies Last reply 22 May 2023, 15:16 Reply Quote 0
                  • S Offline
                    surfboomerang @isazi
                    last edited by surfboomerang 22 May 2023, 15:16

                    @isazi I also use the new watchface (the one with the solar bars). I don’t see it very often, but will try to capture it when it happens again

                    Suunto Vertical Titanium Solar
                    OnePlus Nord 4

                    C 1 Reply Last reply 22 May 2023, 15:39 Reply Quote 0
                    • C Offline
                      ChrisA Platinum Member @surfboomerang
                      last edited by ChrisA 22 May 2023, 15:39

                      @isazi I have „gaps“ in the Resources (on the watch and corresponding in the app )
                      IMG_0096.jpeg

                      I never had this with other Suuntos. Is this happening to others too? Does not bother me too much, but maybe a small bug, so reported here.

                      G D I ? 5 Replies Last reply 22 May 2023, 15:41 Reply Quote 1
                      • G Offline
                        GiPFELKiND Silver Members @ChrisA
                        last edited by 22 May 2023, 15:41

                        @ChrisA I see this on my app too 🤔🙈

                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                        1 Reply Last reply Reply Quote 0
                        • G Offline
                          GiPFELKiND Silver Members @ChrisA
                          last edited by 22 May 2023, 15:43

                          @ChrisA Screenshot_2023-05-22-17-42-58-228_com.stt.android.suunto-edit.jpg

                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                          G 1 Reply Last reply 22 May 2023, 15:44 Reply Quote 0
                          • G Offline
                            GiPFELKiND Silver Members @GiPFELKiND
                            last edited by 22 May 2023, 15:44

                            @GiPFELKiND said in Suunto Vertical: Bug Collection:

                            @ChrisA Screenshot_2023-05-22-17-42-58-228_com.stt.android.suunto-edit.jpg
                            Looks like by you

                            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              dulko79 @ChrisA
                              last edited by 22 May 2023, 16:11

                              @ChrisA I have had similar pattern once in resources but not in HR.

                              App: beta
                              Phone: Iphone
                              iOS

                              1 Reply Last reply Reply Quote 1
                              • I Offline
                                isazi Moderator @ChrisA
                                last edited by 22 May 2023, 16:40

                                @ChrisA send logs and PM me.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User @ChrisA
                                  last edited by A Former User 22 May 2023, 16:46

                                  @ChrisA it isn’t exclusive for SV, I have this on S9PP too. Sometimes just resources (HRV could not be measured?), sometimes resources+heart rate (HRV+HR could not be measured?).

                                  I wear my watch strap pretty loose and don’t mind an occasional measurement is lost.

                                  1 Reply Last reply Reply Quote 0
                                  • H Offline
                                    helgonet12
                                    last edited by 22 May 2023, 16:48

                                    Hi. Maybe user error but I can’t find how to turn off dnd. I have set sleeping hours until 08:00 but on workdays I get up at 06:00 and wanted to turn off dnd but could not find it. It was possible on the S9b.
                                    Thanks.

                                    D 1 Reply Last reply 22 May 2023, 16:52 Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @helgonet12
                                      last edited by 22 May 2023, 16:52

                                      @helgonet12 just down in the watchface menu

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      H 1 Reply Last reply 22 May 2023, 17:00 Reply Quote 0
                                      • H Offline
                                        helgonet12 @Dimitrios Kanellopoulos
                                        last edited by 22 May 2023, 17:00

                                        @Dimitrios-Kanellopoulos I can’t find it 🫣. It is not there? Just possible to choose wach face and colours.

                                        1 Reply Last reply Reply Quote 0
                                        • H Offline
                                          helgonet12
                                          last edited by 22 May 2023, 17:00

                                          @Dimitrios-Kanellopoulos I can’t find it 🫣. It is not there? Just possible to choose wach face and colours.

                                          F 1 Reply Last reply 22 May 2023, 17:01 Reply Quote 0
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