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Suunto Vertical: Bug Collection

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  • T Offline
    trailcafe Bronze Member
    last edited by 16 May 2023, 16:50

    • S+ App CoreBodyTemp stays in “calculating” and does not show any values or even records them

    • S+ App Climb sometimes has some UI glitches in the top/top left corner where number of climbs are shown on the wrong position

    • Maps sometimes disappear and reappear again in a non-reproducable way

    Bugs already reported to Suunto via press SPOC

    C L S B M 6 Replies Last reply 16 May 2023, 20:41 Reply Quote 0
    • C Offline
      ChrisA Platinum Member @trailcafe
      last edited by 16 May 2023, 20:41

      @trailcafe i cant make maps work at all. Tried twice (here’s what I do:)

      • Set up wlan connection
      • choose region I am in
      • watch starts downloading, app shows progress
      • watch reports download complete
      • when going outdoors, theres just no map on the watch, neither with or without workout active. Zoomed in and out and panned around, no map. GPS position is correct.

      Any hints? Bug?

      Z B 2 Replies Last reply 16 May 2023, 20:43 Reply Quote 1
      • Z Offline
        zhang965 @ChrisA
        last edited by 16 May 2023, 20:43

        @ChrisA said in Suunto Vertical: Bug Collection:

        trailcafe i cant make maps work at all. Tried twice (here’s what I do:)

        • Set up wlan connection
        • choose region I am in
        • watch starts downloading, app shows progress
        • watch reports download complete
        • when going outdoors, theres just no map on the watch, neither with or without workout active. Zoomed in and out and panned around, no map. GPS position is correct.

        Any hints? Bug?

        Have you contacted suunto support?

        Winners Wear Winners

        C 1 Reply Last reply 2 Dec 2023, 10:18 Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @ChrisA
          last edited by 17 May 2023, 03:03

          @ChrisA Is Navigation on in the watch and do you have maps on and a map selected (Outdoor, etc.)? Or scroll down from main menu to Map and select allow a GPS fix and there should be a map.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 1
          • S Offline
            SirMcKey Bronze Member
            last edited by 17 May 2023, 04:25

            Good morning,
            god my beautiful SV yesterday at 11 0´clock. Downloaded one region of the map: Germany, “Regierungsbezirk Stuttgart”.
            Tried it two times, but there´s no map showing on the watch. Everything as described above. A bug? Or am I a little bit stupid ? 🙄

            C E 2 Replies Last reply 17 May 2023, 05:25 Reply Quote 1
            • T Offline
              trailcafe Bronze Member
              last edited by 17 May 2023, 05:09

              You are all on FW 2.25.48 I assume.

              With a former FW version I had the same issue but with a full reset (General -> Reset settings) it worked. Maybe try a soft reset (hold upper button for 12sec) first and have a loom it works!?

              C 1 Reply Last reply 17 May 2023, 05:28 Reply Quote 0
              • C Offline
                ChrisA Platinum Member @SirMcKey
                last edited by 17 May 2023, 05:25

                @SirMcKey same here, for me its the neighbouring ‘Regierungsbezirk Tübingen’. Is this a problem with the southern German areas?

                Will try a hardreset as @trailcafe recommends.

                1 Reply Last reply Reply Quote 0
                • C Offline
                  ChrisA Platinum Member @trailcafe
                  last edited by 17 May 2023, 05:28

                  @trailcafe yes, firmware 2.25.48. Will try a hard reset later today.

                  F 1 Reply Last reply 17 May 2023, 05:31 Reply Quote 0
                  • F Offline
                    freeheeler @ChrisA
                    last edited by 17 May 2023, 05:31

                    @ChrisA
                    please get in touch with @Dimitrios-Kanellopoulos prior to hard reset ✊

                    living sideways

                    1 Reply Last reply Reply Quote 2
                    • V Offline
                      vlado
                      last edited by 17 May 2023, 05:40

                      I know it is not that important but do you guys have icon on watchface for missed notification, i dont?

                      Suunto Ocean
                      Suunto Vertical Solar Canyon
                      Suunto Ambit 3 peak Sapphire

                      S 1 Reply Last reply 17 May 2023, 05:49 Reply Quote 0
                      • S Offline
                        surfboomerang @vlado
                        last edited by 17 May 2023, 05:49

                        @vlado No, there is a separate widget for that.

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

                        V 1 Reply Last reply 17 May 2023, 05:57 Reply Quote 0
                        • V Offline
                          vlado @surfboomerang
                          last edited by 17 May 2023, 05:57

                          @surfboomerang does not have that much sense but ok

                          Suunto Ocean
                          Suunto Vertical Solar Canyon
                          Suunto Ambit 3 peak Sapphire

                          1 Reply Last reply Reply Quote 0
                          • L Offline
                            Likarnik Bronze Member
                            last edited by 17 May 2023, 05:59

                            I had bug when I tried to set running power zones for the first time. There were no default zones set, only – instead of number. When I set all of them, none was displayed and I could not go back, because error was popping up, something like ‘you must set distinct power zones’ or similar (like zones were overlaping). I was stuck, only 12s upper button with soft reset saved me and after reboot there were problems setting zones. I did not take pictures as I said to myself, if I can reproduce it, then I’ll send the bug 🙂

                            J 1 Reply Last reply 18 May 2023, 07:52 Reply Quote 4
                            • V Offline
                              vlado
                              last edited by 17 May 2023, 05:59

                              Also missed call notification on the widget still no possibility to remove

                              Suunto Ocean
                              Suunto Vertical Solar Canyon
                              Suunto Ambit 3 peak Sapphire

                              R 1 Reply Last reply 17 May 2023, 06:43 Reply Quote 0
                              • D Dimitrios Kanellopoulos moved this topic from Watches on 17 May 2023, 06:07
                              • K Offline
                                Ketoohs Silver Members
                                last edited by 17 May 2023, 06:10

                                Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

                                Karoo3 (2024)
                                Vertical allBlack (2023)
                                9 Peak Black (2022)
                                Spartan WHR Black (2017)
                                Ambit 2 Black (2013)

                                Z S 3 Replies Last reply 17 May 2023, 06:12 Reply Quote -1
                                • Z Offline
                                  zhang965 @Ketoohs
                                  last edited by 17 May 2023, 06:12

                                  @Ketoohs said in Suunto Vertical: Bug Collection:

                                  Regarding notifications. Does anybody else notice, that notifications are worse than on your previous watch (9p). Sometimes the notification is lagging and sometimes it does not even arrive (Outlook, Viber). On the 9p it was spot on.

                                  My S9PP had getting notifications for first months, and now I don’t get any notification, I don’t know why.

                                  Winners Wear Winners

                                  1 Reply Last reply Reply Quote 1
                                  • S Offline
                                    surfboomerang @Ketoohs
                                    last edited by 17 May 2023, 06:14

                                    @Ketoohs Yes, noticed it once this morning. Thought nothing of it but I will keep an eye on it.

                                    Suunto Vertical Titanium Solar
                                    OnePlus Nord 4

                                    1 Reply Last reply Reply Quote 1
                                    • R Offline
                                      renton82 Platinum Member @vlado
                                      last edited by renton82 17 May 2023, 06:43

                                      @vlado said in Suunto Vertical: Bug Collection:

                                      Also missed call notification on the widget still no possibility to remove

                                      The Return of living dead notifications 😂 ! I noticed it as well!

                                      V 1 Reply Last reply 17 May 2023, 07:33 Reply Quote 0
                                      • E Offline
                                        Egika Platinum Member @SirMcKey
                                        last edited by 17 May 2023, 07:04

                                        @SirMcKey hey! Following up from our FB conversation here:
                                        Can you please do the following:

                                        • bring up maps screen (with or without activity)
                                        • pan and zoom around
                                        • if you get only the grid display:
                                          Watch back to watch face
                                          Connect to Suunto app
                                          Send logs from the Suunto App
                                          Tell me the email of your SA account in a private message and approx time when you sent the logs.

                                        Thx!

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        1 Reply Last reply Reply Quote 1
                                        • M Offline
                                          Mi_chael Bronze Member
                                          last edited by 17 May 2023, 07:22

                                          If i select a map to download before i set a wifi connection, the iOS app tell that the watch is busy and nothing happens.

                                          E 1 Reply Last reply 17 May 2023, 07:23 Reply Quote 0
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