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solar charging

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  • R Offline
    riccardo88ve @freeheeler
    last edited by 15 Apr 2024, 16:44

    @freeheeler Thank you, then, in my opinion, my vertical has some problems… it is not possible that in full sun only 2 circles are filled. today I contact Suunto support and let’s see what they say. thanks

    B 1 Reply Last reply 15 Apr 2024, 23:05 Reply Quote 1
    • B Offline
      Brad_Olwin Moderator @riccardo88ve
      last edited by 15 Apr 2024, 23:05

      @riccardo88ve May be true, here is last week for mine, no issues. I would contact support.
      IMG_1249.jpeg IMG_1248.jpeg

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      R 1 Reply Last reply 16 Apr 2024, 13:23 Reply Quote 1
      • R Offline
        riccardo88ve @Brad_Olwin
        last edited by 16 Apr 2024, 13:23

        @Brad_Olwin At what level of charge was your vertical?

        B 1 Reply Last reply 16 Apr 2024, 21:03 Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @riccardo88ve
          last edited by 16 Apr 2024, 21:03

          @riccardo88ve not sure but probably 60-70%

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          R 1 Reply Last reply 26 Apr 2024, 13:34 Reply Quote 1
          • R Offline
            riccardo88ve @Brad_Olwin
            last edited by 26 Apr 2024, 13:34

            Hello everyone, in the end I sent the vertical to a service center… the whole display was replaced … actually the panel had problems… now everything works perfectly.

            T 1 Reply Last reply 26 Apr 2024, 13:40 Reply Quote 5
            • T Offline
              Todd Danielczyk Gold Members @riccardo88ve
              last edited by 26 Apr 2024, 13:40

              @riccardo88ve Thank you very much for the follow up and good to hear your Vertical is now working correctly after the repair!👍

              1 Reply Last reply Reply Quote 1
              • T Offline
                Tami999 Silver Members
                last edited by Tami999 29 Jun 2024, 12:57

                Happened to me today and yesterday. In full sun I have 2/3 rings, not 3/3 like i had in even sunny days than today. Direct sun 29’C, 0 clouds. I’ll probably go like riccardo with that I guess :P. Soft reset doesnt help.

                1 Reply Last reply Reply Quote 0
                • T Offline
                  Tami999 Silver Members
                  last edited by 30 Jun 2024, 08:57

                  I punched softly watch and so far it works again.

                  1 Reply Last reply Reply Quote 1
                  • T Offline
                    Tieutieu Platinum Member
                    last edited by 1 Jul 2024, 14:03

                    I wonder If miss something…
                    I don’t really use solar charging widget since new UI, because SV battery is so huge that I don’t really care.
                    But lately I wanted to see how it collected sun again, during a bike ride…
                    I was surprise to see that widget was totally empty whereas it was very sunny. I then notice that widget says that « solar charging is in sleep mode ».
                    Never saw that before or read about it.
                    Any idea ? For now solar charging is not working anymore.

                    IMG_0958.jpeg

                    Suunto’s devices at home :
                    Vertical titanium solar
                    Suunto Race S
                    S9pp titanium sand
                    Suunto Wing
                    S9B titanium Ambassador edition, A3P, X6

                    S 1 Reply Last reply 1 Jul 2024, 15:10 Reply Quote 0
                    • S Offline
                      sartoric Moderator @Tieutieu
                      last edited by 1 Jul 2024, 15:10

                      @Tieutieu
                      It’s always in IDLE status when there is no sufficient light.

                      But in your case it could be stuck, did you try a soft reset ?

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      T 2 Replies Last reply 1 Jul 2024, 15:31 Reply Quote 0
                      • T Offline
                        Tieutieu Platinum Member @sartoric
                        last edited by 1 Jul 2024, 15:31

                        @sartoric OK thanks for your answer I didn’t know that. I try a soft reset.
                        When you mean stuck, does that means that widget is stucked ? or solar charging and widget are stucked ?

                        Suunto’s devices at home :
                        Vertical titanium solar
                        Suunto Race S
                        S9pp titanium sand
                        Suunto Wing
                        S9B titanium Ambassador edition, A3P, X6

                        S 1 Reply Last reply 1 Jul 2024, 15:34 Reply Quote 0
                        • S Offline
                          sartoric Moderator @Tieutieu
                          last edited by 1 Jul 2024, 15:34

                          @Tieutieu said in solar charging:

                          When you mean stuck, does that means that widget is stucked ? or solar charging and widget are stucked ?

                          maybe both, who knows 😁

                          SVTS - 2.40.38
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 14 - One UI 6.1
                          Suunto App Android 5.2.5 beta
                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                          1 Reply Last reply Reply Quote 0
                          • T Offline
                            Tieutieu Platinum Member @sartoric
                            last edited by 1 Jul 2024, 15:35

                            @sartoric I just did a soft reset. It’s full sun out there. Still “sleep mode displayed”, not indication of solar charging.
                            I’ll wait for next update.

                            Suunto’s devices at home :
                            Vertical titanium solar
                            Suunto Race S
                            S9pp titanium sand
                            Suunto Wing
                            S9B titanium Ambassador edition, A3P, X6

                            T 1 Reply Last reply 1 Jul 2024, 16:35 Reply Quote 0
                            • T Offline
                              Tami999 Silver Members @Tieutieu
                              last edited by 1 Jul 2024, 16:35

                              @Tieutieu said in solar charging:

                              @sartoric I just did a soft reset. It’s full sun out there. Still “sleep mode displayed”, not indication of solar charging.
                              I’ll wait for next update.

                              Maybe try give it a soft slap. For me worked and since than it works like before. I covered screen and punched it softly on my leg with soft little power 😂

                              @Brad_Olwin said in solar charging:

                              @riccardo88ve May be true, here is last week for mine, no issues. I would contact support.
                              IMG_1249.jpeg IMG_1248.jpeg

                              Brad, what’s that black version of Athletic 5? Never seen. Its Suunto Staff only or something?

                              B 1 Reply Last reply 4 Jul 2024, 23:51 Reply Quote 0
                              • T Offline
                                Tieutieu Platinum Member
                                last edited by 1 Jul 2024, 18:11

                                Well, no display of solar charging…but no reason that my watch would be damaged, I more likely think of a bug. I’ll wait for the next update.

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

                                1 Reply Last reply Reply Quote 1
                                • TieutieuT Offline
                                  Tieutieu Platinum Member
                                  last edited by Tieutieu 7 Apr 2024, 15:41 4 Jul 2024, 15:32

                                  Hi, yesterday’s update didn’t changed my issue.
                                  I also did a soft reset => no change
                                  stop/start => no change
                                  Unpin solar widget/soft rest/pinn widget => no change
                                  My solar charging still remains in “sleep mode”, no indications of charge, bright sun.
                                  It seems that you won’t be able to avoid support😭
                                  But don’t know when…I have plenty of races and training in the next months…and I’m not motivated to come back to my S9b ; but I guess I may not have choice.
                                  If anyone has a tip that could help me, it would be awesome.
                                  I really don’t now when or why it stopped working, it had no special event that could have damaged it

                                  Suunto’s devices at home :
                                  Vertical titanium solar
                                  Suunto Race S
                                  S9pp titanium sand
                                  Suunto Wing
                                  S9B titanium Ambassador edition, A3P, X6

                                  EzioAuditoreE 1 Reply Last reply 4 Jul 2024, 15:36 Reply Quote 0
                                  • EzioAuditoreE Offline
                                    EzioAuditore Gold Members @Tieutieu
                                    last edited by 4 Jul 2024, 15:36

                                    @Tieutieu Did you try factory restore? I had gps shifts quite bad not being solved by soft. So as a last resort I did factory. Now the track is spot on.

                                    Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                    Suunto Wing

                                    TieutieuT 1 Reply Last reply 4 Jul 2024, 15:40 Reply Quote 0
                                    • TieutieuT Offline
                                      Tieutieu Platinum Member @EzioAuditore
                                      last edited by 4 Jul 2024, 15:40

                                      @EzioAuditore not very motivated to do so right now…I’ll try after my big race scheduled by the end of august. Don’t want to loose hrv/vo2/shape and all custom modes for now.
                                      Is a hard reset really so different than an update, except factory settings reset ?

                                      Suunto’s devices at home :
                                      Vertical titanium solar
                                      Suunto Race S
                                      S9pp titanium sand
                                      Suunto Wing
                                      S9B titanium Ambassador edition, A3P, X6

                                      EzioAuditoreE 1 Reply Last reply 4 Jul 2024, 15:42 Reply Quote 0
                                      • EzioAuditoreE Offline
                                        EzioAuditore Gold Members @Tieutieu
                                        last edited by 4 Jul 2024, 15:42

                                        @Tieutieu I completely understand. But as I said I tried everything and the shift was not going away. After contacting support we decided do a factory before sending the watch. After the hard reset the gps track is spot on. So if is definitely different to the soft

                                        Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                        Suunto Wing

                                        TieutieuT 1 Reply Last reply 4 Jul 2024, 15:43 Reply Quote 0
                                        • TieutieuT Offline
                                          Tieutieu Platinum Member @EzioAuditore
                                          last edited by 4 Jul 2024, 15:43

                                          @EzioAuditore yep. It will be the « last chance try » before sending it…

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          Mff73M 1 Reply Last reply 5 Jul 2024, 06:17 Reply Quote 3
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