Battery drain

Ultrawalker

When will the hotfix come?
I wear my Vertical only for exercise.
This week, my watch did nog use for 3 days…watch lay on a table and i saw a battery drain of 30%!

Hope that a hotfix will solve this problem!

Dimitrios Kanellopoulos

@thanasis said in Battery drain:

I think I identified a new pattern for the battery drain without actually starting the exercise

Navigate to quick start menu of a exercise (eg running)
Configure setting
Abort (go back)
Did it twice after I had resettled the watch from an exercise and I got like 1% drain per hour on idle

I ll ping the team

Ars Vitae

@thanasis How long have you been observing such battery functioning? For how many days?

Dimitrios Kanellopoulos

@thanasis question back

Do you know if “Configure setting” refers to some specific settings, or any?

christhepuma

Since the large software update earlier this year (which annoying reset lots of my custom settings) I am now also getting dreadful battery drain. Typically 10% per day. Before the update I could go a month between charge (in idle) but now I need to recharge every week. Any ideas please? I read of a hit fix coming soon. Is this happening soon?

thanasis

@Dimitrios-Kanellopoulos i was just playing around. But both times i definitely did :

changed the S+
entered the write HR setting (enabled/disabled)
went all the way down to the last item

Kramble

@Mff73 said in Battery drain:

@Kramble
y tiens dans la main, y tiens dans la main

Désolé je l’avais raté

stromdiddily

@Ultrawalker said in Battery drain:

When will the hotfix come?
I wear my Vertical only for exercise.
This week, my watch did nog use for 3 days…watch lay on a table and i saw a battery drain of 30%!

Hope that a hotfix will solve this problem!

Soft reset solves the problem - hold upper button for 12 seconds

duffman19

@stromdiddily said in Battery drain:

Soft reset solves the problem

This is not a solution. It only delays the inevitable. And it also resets quite a few of the on-watch statistics like resources and the altitude and solar history charts. And it does not always work. I still sometimes see abnormal battery drain after a soft reset. And it’s terribly inconvenient if you use your watch to record several activities throughout the day.

We’ve been a told a fix should be here by the end of September. I’ve still got my fingers crossed, but that leaves us with one more working day (unless Suunto releases updates over the weekend?). I’ve come to take any suggested timelines for releases with a (large) grain of salt.

stromdiddily

@duffman19 said in Battery drain:

@stromdiddily said in Battery drain:

Soft reset solves the problem

This is not a solution. It only delays the inevitable. And it also resets quite a few of the on-watch statistics like resources and the altitude and solar history charts. And it does not always work. I still sometimes see abnormal battery drain after a soft reset. And it’s terribly inconvenient if you use your watch to record several activities throughout the day.

We’ve been a told a fix should be here by the end of September. I’ve still got my fingers crossed, but that leaves us with one more working day (unless Suunto releases updates over the weekend?). I’ve come to take any suggested timelines for releases with a (large) grain of salt.

It solves the problem - of rapid battery drain post work out.

By no means, is it or should it be the permanent solution. I think it’s quite clear given the direct interaction with Suunto folks in this thread and others regarding the behavior, that they are actively working on a fix

Agreed regarding release timelines…mostly directionally correct

isazi

@duffman19 should have come this week already, but luckily for us Suunto developers found out some more battery drain issue and are trying to fix them too, so delayed to next week.

duffman19

Thanks, @isazi. I do appreciate your updates and the devs work to solve this.

Fenr1r

@isazi said in Battery drain:

Suunto developers found out some more battery drain issue

And @thanasis

isazi

@Fenr1r yes, but this happened only today. Hope the developers can also reproduce that, and fix it by next week

Fenr1r

@isazi Word. (I may have read too much into the swift interest of DK …)

Antoine Lancrenon

@isazi said in Battery drain:

@duffman19 should have come this week already, but luckily for us Suunto developers found out some more battery drain issue and are trying to fix them too, so delayed to next week.

ouha! it feels like it, that there are multiple RC of the drain issue. happy to see they found out various and not only one… good, now the last pattern of today reported, lets hope it will be fixed as well, as the flow is pretty much commun!

thank you for the update. We are almost their, i dont mind waiting a week more to be sure the hotfix is covering everything!

thank you!

thanasis

@Fenr1r it may be the same thing as the developers have identified .without knowing the facts I believe it is related to what we observe by starting an activity .

Dimitrios Kanellopoulos

@thanasis said in Battery drain:

changed the S+
entered the write HR setting (enabled/disabled)
went all the way down to the last item

thank you

Egika

Quick heads-up:
New FW is just under test with fix for battery drain issue.
If all goes well, it can hopefully be released within a few days

Antoine Lancrenon

@Egika how many fixes have you found finally related to battery drain?

Any others bugs fixes coming along?