Battery drain
-
@colakovitz Did you buy a watch on the forum?
-
@colakovitz You will not find official answers from the manufacturer on this forum. This is where users try to help other users. Maybe someone would buy your watch, because most of them are satisfied with the watch.
-
@colakovitz, this isn’t Suunto’s support. If you need assistance, please contact them directly. A friendly reminder: being rude or sarcastic rarely helps.
-
All right, for me, the update solved the problem of excessive battery draining when the watch is in standby mode (without active workouts).
Context:
- I upgraded to version 2.37.48 directly from version 2.35.34, which caused the battery draining problem discussed here. Since version 2.37.34 did not bring any solutions to this issue, I completely ignored it and did not update to this version.
- It is also important to note that prior to the update, my temporary solution was to restart the watch after any activity, especially (as advised here often) one that used navigation (hiking, walking, trail running, cycling, etc.).
Update:
- done within the app on the phone
- I did not restart the watch after the update
- I usually do not charge the battery more than 80% to 90% of its total capacity according to the maintenance guidelines for all lithium-ion batteries, unless I download offline maps, in which case the watch charges to 100%
Conclusions:
- standby battery consumption has returned to the original version according to me, here I am very satisfied. The watch can stay in standby and discharge for at least 6-8 weeks (if charged to 100%).
- Whereas my first negative impressions about battery drain during workouts somewhat have been confirmed. I don’t know how much of this is due to the new features, such as the distance countdown when navigating, or the altitude indication (if running), but I have the impression that the battery is draining faster than before. It’s not a huge consumption, but for example, in the running intervals I did before during less than an hour, the consumption increased about 1-2%, from 3 to 4-5% respectively. The same for swimming and mountain hiking. My impression is that the consumption while the watch is involved in workouts has increased by about 10%, sometimes 15%.
I am sorry to read that others still have this problem. I wish them that the solution will be found quickly, and I hope Suunto will take this lesson to heart and next time will test the equipment in such a way that it does not mess up or deprive them of the most important, flagship features it so proudly advertises.
Anyway, according to mine and others’ experience with the battery drain problem, there is still some work to be done. -
@sartoric so this is official suunto response?
@colakovitz
As already stated, this is Suunto Community Forum not Suunto SupportWith some very few exceptions, here we all are users, not Suunto employees and for sure not Suunto Support
So, back to your question, no it’s not Suunto official response.
Are you even planning to resolve the issue?
That’s what’s already happening while new cases are properly identified (eg. logged by users and reproduced by tech support).
Unfortunately it’s seems harder than expectedRefund me, and i go back to garmin…
As I said, if you bought it from Suunto you can use your rights for returns and refunds
If not, ask the reseller -
@sebchastang Unfortunately, after several hikes, I still observe battery drain issue sometimes in time mode after activities.
During activity, battery consumption seems as expected, but sometimes after activity battery lose around 6% per day.
It is not as much as before latest update where battery used to lose around 10% (and even more), but it is still annoying.
As usual, battery drain goes back to normal after watch reboot. (1-2% a day in time mode according to my usage).
I understand it is not easy to investigate but I still hope dev team will find the root cause and release a fix soon
-
@sebchastangUn : My Vertical also experience a ~7-8% drain per day. It is less than before last firmware update…but still too important to reach 30 days autonomy. And I switched off smartphone notifications, SpO2 monitoring during sleep time, most of the widgets, etc…
-
@Nicolas-Marseille I have the impression that the drain is still connected to the usexif a map. When you used the battery drains faster for me, but a soft reset after the use helps to stop the drain and returns it to much lower battery usage … just my impression
-
Same here. Tried resetting etc but I’m loosing 4%5% a day. 24/7 hR but lowest brightness setting. 8h exercise a week. Battery drain seems normal during exercise but during normal wear just unacceptable drain. It’s the whole point I got this watch. The battery … quite frustrating
-
@BastMaSVSRS9PP I would agree - I use less battery in exercise than the watch “resting”. I have started restarting the watch after every use but it seems to only help a little. Definitely not the duration I had when it was new.
-
There is definitely something with the new activity settings menu. Whether I start an activity or not.
Last weekend I had a race and I used the exact same running profile as always. This time however, I went into the settings to change the battery mode. After the race, I noticed an increase in battery drain while in watch mode. A reboot solved it.
-
@surfboomerang said in Battery drain:
There is definitely something with the new activity settings menu. Whether I start an activity or not.
Last weekend I had a race and I used the exact same running profile as always. This time however, I went into the settings to change the battery mode. After the race, I noticed an increase in battery drain while in watch mode. A reboot solved it.
I have observed that same behavior. If I use my Vertical usually: 24h, training, etc, battery consumption is “normal” (around 5% by day) but from weekend I have left Vertical in the table (I’m wearing Race S this week), the only thing i do with it is sync to App in the morning and yesterday I changed one custom sport setting and the watchface. This morning battery has dropped 10% in the night, been in the table.
-
Quite frankly , this battery drain issue really undermines my trust in the watch. I’m hesitant to take it on any multi day trips or full day activities because how can I trust that the battery won’t die. It’s the whole point of this pretty expensive watch. Suunto needs to fix this. They just started earning customer trust back and headed in the right direction but this is very frustrating for anyone who relies on the watch when out and about in rough terrain be it backcountry skiing, mountaineering , long distance running etc.
-
Just as a note, maybe you’ve missed it, soft reset usually (temporarily) fix the drain in watch mode.
Personally I don’t worry that much for a day long activity.
In case of multi days, I soft reset after the activity atm and anyway it never lasted shorter than 5 days -
You shouldn’t have to soft reset a 700 dollar watch after each activity. In case you have not noticed resetting also resets your steps and resources for the day. This is not a solution . Its not ok
-
@BastMaSVSRS9PP Just a little patience. It’s only a temporary workaround, not a permanent solution, so it’s totally fine.
-
@jjpaz said in Battery drain:
I have left Vertical in the table (I’m wearing Race S this week), the only thing i do with it is sync to App in the morning and yesterday I changed one custom sport setting and the watchface. This morning battery has dropped 10% in the night, been in the table.
I’ve observed the exact same behavior and posted about it a few times above. In fact, it just happened again recently where I left the watch face down and it dropped from ~45% to 10% in less than 2 days. So I charged to 100% before recording an activity and then took the watch off again. This time, however, I placed it on its side (buttons facing down with the strap supporting it). After 1.5 days the battery dropped only 1%.
@jjpaz and others who have experienced the battery drain while off the wrist, how did you set your watch down? I think the assumption would be that face down is best so that the OHR is not activating. But, perhaps, this is actually causing the problem? The ambient light sensor is located on the face, but I can’t imagine that would be the issue. I’m scratching my brain as to why this might be.
Vertical Ti
-
@iterumtenta Nice! I hope you know some insider info!
-
@duffman19 I think Suunto is aware of the issues. In the mean time, I workaround with a soft reset after the actvity if I had entered the actvity settings menu and leave the watch face up if I don’t wear it.
This gives me between 4-6 weeks including GPS actvities. Hopefully the workarounds aren’t necessary after the next firmware update.
-
@BastMaSVSRS9PP said in Battery drain:
This is not a solution .
In fact it’s a workaround as said several times in this thread.
resetting also resets your steps
Not with a soft reset (12sec button press)
and resources for the day
maybe the graph, didn’t check the value before resetting
