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Battery drain

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  • T Offline
    t-Dox @ist-1973
    last edited by t-Dox 15 Dec 2024, 18:08

    @ist-1973 Hi guy, thanks for the testimony. I have done two hard resets, hoping something would be fixed, but without any success… I also thought that, if I were not the only one to think it was a good idea, we could ask for an improvement to be developed: that is, the backup of the settings on the smartphone app: For every problem, the support always recommends a reboot but this is a bit boring, because all the settings are always lost. I think it would be very simple to save the watch settings on a file or Json, on the app and be able to restore the settings after the much-recommended reset. What do you think?

    Andrea
    9pp

    D 1 Reply Last reply 16 Dec 2024, 09:04 Reply Quote 10
    • D Offline
      Dimitrios Kanellopoulos Community Manager @t-Dox
      last edited by 16 Dec 2024, 09:04

      @t-Dox Its a pain in the head (? 🙂 ) to loose the custom sport modes for me. I wish there can be some backup on the app side for this.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      T 1 Reply Last reply 16 Dec 2024, 15:17 Reply Quote 4
      • T Offline
        t-Dox @Dimitrios Kanellopoulos
        last edited by 16 Dec 2024, 15:17

        @Dimitrios-Kanellopoulos said in Battery drain:

        @t-Dox Its a pain in the head (? 🙂 ) to loose the custom sport modes for me. I wish there can be some backup on the app side for this.

        hi dimitrios, sorry but I don’t know if I understood well the first part about the headache (do you mean yours or mine 🙂 )… anyway yes maybe those are the most boring part to reconfigure, I don’t know how complex it is for developers to implement a similar backup, it’s just an idea that came to me after a hard reset

        Andrea
        9pp

        M 1 Reply Last reply 17 Dec 2024, 06:34 Reply Quote 0
        • M Offline
          Mff73 @t-Dox
          last edited by 17 Dec 2024, 06:34

          @t-Dox said in Battery drain:
          it’s just an idea that came to me after a hard reset

          Good idea 😊😉
          https://forum.suunto.com/post/96651
          https://forum.suunto.com/post/84764

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          T 1 Reply Last reply 17 Dec 2024, 11:15 Reply Quote 1
          • T Offline
            t-Dox @Mff73
            last edited by 17 Dec 2024, 11:15

            @Mff73 said in Battery drain:

            @t-Dox said in Battery drain:
            it’s just an idea that came to me after a hard reset

            Good idea 😊😉
            https://forum.suunto.com/post/96651
            https://forum.suunto.com/post/84764

            hi, i hadn’t read the posts you linked. Yes i didn’t mean that my idea was brilliant and original. it’s simply something i thought like probably many other users and that it’s right to share with the support so that it is considered useful and to be developed…

            Andrea
            9pp

            1 Reply Last reply Reply Quote 0
            • L Offline
              larrybbaker
              last edited by 17 Dec 2024, 13:48

              24 hours now with the update. Due to injury I only had a short one mile walk last evening with GPS and external HRM. Only 2% loss in 24 hours.

              SV Solar
              iPhone 16 Pro

              A 1 Reply Last reply 17 Dec 2024, 14:24 Reply Quote 2
              • A Offline
                artersull @larrybbaker
                last edited by 17 Dec 2024, 14:24

                @larrybbaker How do you get that kind of battery life!? I’m down 7 percent in the last 4 hours (with one 30 minute activity)

                24/7 HR is on, notifications off

                L 1 Reply Last reply 17 Dec 2024, 16:09 Reply Quote 0
                • L Offline
                  larrybbaker @artersull
                  last edited by 17 Dec 2024, 16:09

                  @artersull just to clarify - this is not my daily wear watch - so at the moment 24/7 HR is off, no notifications. But - I was seeing more battery drain before the update - even with the watch at rest.

                  SV Solar
                  iPhone 16 Pro

                  1 Reply Last reply Reply Quote 1
                  • L Offline
                    larrybbaker
                    last edited by 18 Dec 2024, 17:04

                    So 3 days into the update - only 1hr and 48 min of activity. 2 walks using GPS and external HRM and a 50min gym activity and I am still sitting at 96% battery. We may have a winner here. Again for me this is not a daily wear watch and my daily running is on hold due to injury - but the loss of battery at rest seems WAY improved!

                    SV Solar
                    iPhone 16 Pro

                    O 1 Reply Last reply 18 Dec 2024, 17:44 Reply Quote 4
                    • O Offline
                      Outdoorsy @larrybbaker
                      last edited by 18 Dec 2024, 17:44

                      @larrybbaker But, yours is a solar. It could be charging while it is not in use. No?

                      Previous: Ambit 2, Ambit 3 Peak HR, 9 Peak Pro
                      Current: Vertical non-solar

                      L 1 Reply Last reply 18 Dec 2024, 18:03 Reply Quote 0
                      • L Offline
                        larrybbaker @Outdoorsy
                        last edited by 18 Dec 2024, 18:03

                        @Outdoorsy no - it sits on my desk or nightstand.

                        SV Solar
                        iPhone 16 Pro

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          MiniForklift Platinum Member
                          last edited by MiniForklift 18 Dec 2024, 19:47

                          I’m noticing that my battery is draining quite a bit faster after this update, I noticed it because I haven’t been training as much as normal but it’s gone down more than it usually would. In the last 24 hours it’s dropped 10% with no training

                          SV Titanium Solar Forest

                          1 Reply Last reply Reply Quote 2
                          • F Offline
                            Francesco Pagano Silver Members Bronze Member
                            last edited by 19 Dec 2024, 13:47

                            Today I ran 25 km / 2h20m and my battery went from 53% to 38%
                            With the same settings, a few weeks ago I ran 26 km / 2h22m and it went from 56% to 51% 😡

                            S9PP
                            S5

                            M M 2 Replies Last reply 19 Dec 2024, 14:54 Reply Quote 0
                            • M Offline
                              Matúš Bronze Member @Francesco Pagano
                              last edited by 19 Dec 2024, 14:54

                              @Francesco-Pagano, same behaviour here: yesterday I rode for about 2[h] and the battery dropped from 35% to 18%.

                              Suunto 9 Peak Pro Titanium Slate
                              Suunto Spartan Sport

                              #swatt

                              VoiGASV 1 Reply Last reply 19 Dec 2024, 16:54 Reply Quote 0
                              • VoiGASV Offline
                                VoiGAS Silver Members @Matúš
                                last edited by 19 Dec 2024, 16:54

                                @Matúš @Francesco-Pagano But you are talking about 9PP - if I understand your signature right.
                                Just because this thread is about the vertical and its not easy too compare these…


                                Race S
                                Ambit3 Vertical

                                1 Reply Last reply Reply Quote 1
                                • M Offline
                                  Mff73 @Francesco Pagano
                                  last edited by 19 Dec 2024, 19:09

                                  @Francesco-Pagano
                                  https://forum.suunto.com/post/135021
                                  Q1

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  K 1 Reply Last reply 19 Dec 2024, 21:33 Reply Quote 0
                                  • K Offline
                                    kosmoplan
                                    last edited by 19 Dec 2024, 21:01

                                    Much worse after the last update. Been some days without any exercise whatsoever and the battery drains way faster. No notifications, no WiFi, no vibration… don’t know what else to try, to be frank.

                                    Is there any way to see a discharge graph over time so that we can correlate to specific events? Cannot find anything like that, but I think it’d be extremely useful.

                                    1 Reply Last reply Reply Quote 0
                                    • K Offline
                                      kosmoplan @Mff73
                                      last edited by 19 Dec 2024, 21:33

                                      @Mff73 great advice, that Q1. Thank you!

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        StanAjax
                                        last edited by 2 Jan 2025, 15:29

                                        Hi everyone and happy sportive new year to all !

                                        First, thanks to everyone here for providing feed-back on the issue, be it the regular users or the mods that can also provide information from Suunto.

                                        I will add my “case” to the topic, though I am not sure I can provide more information in order to help solve the issue…

                                        I’ve bought a Race a bit less than 2 monthes ago. Ironically, it was both a birthday present and a panic buy because my 2-year-old 9 Baro suffered a battery drain 6 days before I did my first marathon ! The issue was solved with both a soft and hard reset (didn’t have time for too much testing !), thanks to my readings on the forum, and I finally used the 9 Baro for the marathon.

                                        The Race is great, and, to me, is the perfect upgrade on my 9 Baro. Though, from the first discharge cycle, I noticed it was discharging too fast (being a bit sensitive on the topic at that moment…).
                                        I didn’t charge it when I received it (it was >80%), so, maybe that’ the reason I said to myself. First charge, download maps, and following a bit more the battery discharge, I noticed that it was discharging too fast, especially at night. It seems especially true the night after an activity, though I wasn’t fully monitoring then.

                                        So, I contacted the Support Team and followed their advices for parameters, that have already been described here multiple times (though, outside activites, I am always in Airplane / Eco mode). Also did the factory reset as asked and started monitoring after a full charge.

                                        Monitoring_Race1.png

                                        Support Team asked me to send the watch to a Service Center for it to be repaired. It was a bit longer than expected due to a UPS strike here (can’t blame them, just before Christmas is when they have a better negotiation power !). Quickly, the Service Center sent me a replacement watch, that I started monitoring just after I got it on Christmas Eve.

                                        Monitoring_Race2.png

                                        Everything was perfectly fine (~2% battery loss per day in Airplane / Eco mode and ~2% per hour in Performance mode seems very in line with the watch specs’) until 2025 arrived…
                                        20% loss overnight !
                                        Not after a day with an activity though, but when the battery was a bit lower, which is a different behaviour than the previous watch (battery started to drain the first night, though it was after a couple charge cycles).

                                        I tried to contact the Support Team through mail and chat today, but though it is not announced that they are closed for the holidays, I guess there is less staff available today and tomorrow…

                                        My return window is opened until January 15th, so I am not waiting longer and sending it back for a refund. It is truly a shame as the watch is really exactly what I was looking for (just not sure of the durability of the crown button), though I will wait for Suunto to solve the issues before buying another one and use my 9 Baro in the mean time.

                                        Hopefully, 2025 will bring better news than my January 1st drain "gift’ and you will all be able to enjoy your Vertical / Race (S) / Peak (Pro) at their full capacity !
                                        Good luck to the Suunto IT team in their research to correct the issues in the firmware / software of their watches.

                                        L 1 Reply Last reply 2 Jan 2025, 17:22 Reply Quote 2
                                        • L Offline
                                          larrybbaker @StanAjax
                                          last edited by 2 Jan 2025, 17:22

                                          @StanAjax keep in mind this is a Vertical forum and not Race. I am not seeing any difference on the change of the year and with the last FW update my Vertical is back to great battery life.

                                          SV Solar
                                          iPhone 16 Pro

                                          S 1 Reply Last reply 2 Jan 2025, 18:12 Reply Quote 1
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